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Sales Representative

Location:
Fort Pierce, Florida, United States
Salary:
11
Posted:
February 12, 2018

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ALEXUS STEVENS

**** ** ****** ****

Port Saint Lucie, Florida 34984

772-***-****

ac4f83@r.postjobfree.com

Objective:

Over 5 years of B2B sales experience in-person and over the phone. Self-motivated Inside Sales Representative with excellent verbal and written communication skills and strong computer and CRM experience. Dedicated, enthusiastic individual with extensive sales and organizational skills. Seeking to obtain a sales position in a call center or office setting.

Employment:

IVOX SOLUTIONS Port Saint Lucie, FL

Sales Representative March 2016 to Current

Develop high client relationships and earned reputation for exceeding sales goals.

Achieve high sales percentage with values focused solely on customer service approach.

Execute outbound calls to existing customer in a timely manner.

Answered an average of 200 calls per day

Described product to customers and accurately explained details and care

Provided an elevated customer experience to generate a loyal clientele.

Developed reputation as an efficient service provider with high levels of accuracy.

Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.

McKesson Technologies Port Saint Lucie, FL

Surgical Scheduler Coordinator February 2015 to February 2016

Responded appropriately to the physical, emotional and developmental needs of patients.

Obtained clients medical information.

Scheduled office and hospital based medical procedures, for patients with appropriate provider

Performed clerical duties, such as word processing, data entry, answering phones and filing.

Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center

Routed emergency calls appropriately.

Provided accurate, detailed information to patients

Completed pre-procedure phone calls

Confirms appointment times with patients via telephone.

TELEPERFORMANCE Port Saint Lucie, FL

Sales Associate February 2014 to February 2015

Made and received inbound/ outbound phone calls

Took payment information and other information to address customers' needs

Resolved customer's complaints.

Assisted with placement of orders, refunds, or exchanges.

Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.

Developed highly empathetic client relationships and earned reputation for exceeding sales goals.

Computed accurate sales prices for purchase transactions.

Generated sales and inventory reports in Excel with data from a variety of sources, maintaining a 100% accuracy rate.

Alerted customers to upcoming sales events and promotions.

Handled all customer relations issues in a gracious manner and in accordance with company

policies.

Followed up with over 300 customers each week to verify that they were satisfied with purchases.

REGENCY DENTAL GROUP Port Saint Lucie, FL

Front Desk Clerk April 2013 to June2014

Scheduled patients for appointments

Screened incoming calls and forwarded to appropriate personal

Prepared financial treatment plans and present plan options

Filed patient information, verified and recorded insurance information.

Followed up with patients with overdue accounts.

Assisted customers by phone, electronically and face to face

Balanced and allocated cash drawer.

Reviewed status of waiting room on a routine basis

Coordinated appointment schedules for both the dentist and oral surgeon.

Assessed clients’ eligibility for federal and state benefits programs.

Answered and managed incoming and outgoing calls

Maintained a clean reception area, including lounge and associated areas.

Skills

Strong Organization and High customer

Microsoft Office Word, Excel and PowerPoint

Energetic work attitude

Ability to type 60 WPM

Fast learner

Bilingual: English and Arabic

Strong written and verbal communication skills

Good multitasker

References

References available upon request.



Contact this candidate