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Manager Customer Service

Green Bay, Wisconsin, United States
February 07, 2018

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Bruce J. Carriveau

**** ******* ****-***** ***, WI 54313


Energetic and motivated self-starter with twenty years of experience in all phases of a warehouse environment, with an extensive background in shipping and receiving. Strong mechanical ability, leadership and planning skills with an attention to detail. A team player with outstanding decision making and problem-solving capabilities.


Ro-Flo Compressors, Appleton WI

5 Years

Specialty Compressor Company

Shipping/Receiving/Warehouse manager

Pre packed and shipped compressors weighing up to 6000#s to national and international destinations. Completed Customs paperwork

including commercial invoices, shippers letter of instruction, certificates of origin, etc. Used a variety of 3rd party logistics to schedule LTL shipments.

Streamlined picking and packing parts orders, reducing pick / pack time.

Created an innovative labeling process to present product in a more professional manner.

Received, inspected, and stored components for compressors until picked and/or shipped.

Responsible for warehouse cleanliness and organization.

Brabazon Pump and Compressor, Green Bay WI

2 Years

Distributor of industrial air compressors, pumps and blowers

Driver, Warehouse Fulfillment

Drove 20-foot straight truck and pick-up / trailer combo, delivering to customers and branches of Brabazon throughout WI, MN, IL, and MI. Verified and loaded trushipments; shipping and receiving as well as cycle-count, insured warehouse organization and cleanliness.

H C Miller CO, Green Bay WI 1 Year

Print manufacturer of index tabs and loose-leaf related products

Shipping and Fulfillment Coordinator

•Daily assessment of warehouse specific needs, including completion of shipping orders and proper documentation of goods received. Coordinated and supervised warehouse personnel.

•Re-organized warehouse to maximize workflow and production.

•Maintained inventory levels on key items by conducting cycle counts on a weekly basis.

WAL-MART SuperCenter, DePere WI 4 Years

Positions Held:

Department Manager, Sporting Goods

•Provided superior customer service and satisfaction.

•Coordinated with other department managers and store management.

Support Manager, Tire Lube Express

•Maintained departmental efficiency.

•Coordinated tasks for technicians, insuring maximum workflow.

•Established customer rapport, satisfaction, and trust.

Inventory Control Warehouse Manager

• Supervised and scheduled warehouse employees.

• Received and processed high volume of merchandise from home warehouse and multiple vendors daily.


29 Years

US Army Infantry Platoon Sergeant


•Bachelor of Arts-Communication (University of WI-Green Bay)

•Team Leadership Breakthrough Seminar (NWTC-2008)

•Advanced Leadership Training (US Army)

References available upon request.

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