Gary D. Jenkins, PMP, SSGB, CSPO, CSM

Cellular telephone: 678-***-****, E-mail address: ac48xj@r.postjobfree.com, and

LinkedIn: https://www.linkedin.com/in/gary-jenkins-42a6581/

Qualification Summary

PMI certified Project Management Professional (PMP), Six Sigma Green Belt (SSGB), Certified Scrum Product Owner (CSPO), and Certified Scrum Master (CSM), with expertise in managing concurrent complex strategic business initiatives. Programs and projects include e-business, information technology and telecommunications objectives with aggressive timelines, in dynamic environments with diverse teams. Demonstrated PMO methodology leadership using integrated project tools to elicit, validate, and document business needs. Ability to establish key relationships, and facilitate effective communications amongst dissimilar functional teams, extending across multiple business areas.

Full Project Life Cycle Experience

Quantify and manage key business initiatives, customer expectations, and corporate resources to produce product and services that result in successfully performing, profitable and completed projects, per the quadruple constraints

Clear, effective and timely stakeholder and executive level communication skills (listening, verbal, and written)

Advocate of structured change control to avoid scope creep and negative schedule, budget and quality impact

Dedicated to implementing processes that are reliable, measurable, scalable, cost-effective and repeatable, to better serve people and fully utilize technology

Skill Summary

Applications: MS Project Professional and Server, MS Visio, MS Office Professional, MS SharePoint, Planview® ERP, and IBM® Rational Team Concert (RTC). Methods: SDLC – Waterfall, XP, Agile Framework, Scrum, RAD, RUP, ITIL, ITSM, Express One, and eTOM. Platforms: Oracle, SAP, and COTS software (Procurement through Integration). Tools: Requirements Management, Business Intelligence, Process Mapping, JAD, Mediating dissonant business drivers with tactical solutions, Full Phase Testing, Use Case, RFI, RFP, Cost-Benefit and Trend Analysis, ROI and Feasibility Studies, Web-centric, Internet Commerce and Pay-Per-Click development (HTML, XHTML Java, .Net, and SQL) and XML/Gateway, Systems Architecture (Mid-range, Server, PC and Peripherals), and Disaster Recovery / Business Continuity.

Professional Experience

Modis/Ajilon Consulting / Citigroup CARDS IT PMO, Atlanta, Georgia 5/10 – 1/18

Vice President, Information Technology Project Manager, Senior Technology Analyst

Responsible for managing an Oracle Primavera Portfolio Management (OPPM) suite of varied Waterfall and Agile Line Of Business initiatives, using Planview® and RTC, to balance completion \ delivery of Projects per a scheduled Release Calendar commitment, and adhering to scope, time, cost, quality and customer satisfaction success criterion. ‘Servant Leading’ of diverse, virtual and cross-functional project teams. Managing stakeholder expectations. Harmoniously integrating people, processes, and technology to remove impediments; achieve business objectives; continuously improve; and perpetuate knowledge-sharing. Change agent for a significant corporate-wide cultural resources planning and reporting transformation (Waterfall to Agile Scrum and/or Waterfall\Agile Hybrid Projects). Creating and sustaining document repositories and project artifacts to ensure corporate and government compliance and auditing standards.

1.Concurrent Project assignments consisted of:

a.Semi-annual Regulation Z percentage rate compliance validations (beginning ‘2010) - Waterfall and Agile \ Iterative {Hybrid} approach

b.Private Banking and Initial Funding Back Office, New Credit Card Service Offerings, Rewards Systems Analytics and Upgrades, and G360 – 3rd Party Vendor Application Version Control (Inception through Implementation) - Waterfall approach

c.Creation of Bi-Cognos Online Reporting Portal, Partner\Vendor B2B \ VPN Data Communications, and MS SharePoint Site, with 3rd Party Vendor Integration Applications - Waterfall approach

d.IVR – Interactive Voice Response Systems Products, and Transaction Processing Services – New Functionality \ Enhancements – Agile Approach (Sprint 0 through Sprint Retrospective ceremonies)

2.Project Teams ranged from seven to seventy persons, per cross-functional and/or support resources groups (onshore and offshore), including Executive Stakeholders, and 3rd Party Vendors

3.Project Costs typically spanned $200K to $3.2MM, with emphasis on fiscal controls, per federal regulations

4.Project Durations were timed-boxed for three, six, or nine months, and any combination of the aforementioned, when a Multiple Phased Implementation Approach was required

5.Agile Experience includes Citigroup Agile Boot Training (as required for organization-wide Agile framework transformation), Multiple Scrum Team Member, and Back-up Scrum Master. CSPO \ CSM certifications.

Other Relevant Experience

Consulting Assignments: 5/06 – 12/09

IT Project Manager - Glenridge Group, Inc. / Georgia Dept. of Driver Services (DDS). 13 months.

Responsible for implementation of multiple mission critical corporate and public trust complex projects. Tasks included specific requirements definition, project plan development, schedule creation, - monitoring, and - control, risk mitigation strategies, and regular communication with cross-functional Business SME, Contract Vendor, Technical and IT Support teams. Secure Identification, Facial Recognition Validation, Telephony, CRM Integration, and Customer Self Service initiatives were completed in Legacy System, Web Services, and Client-Server Application Development environments.

Ensured new applications and services deliverables met Georgia Technology Authority’s Disaster Recovery criteria.

Inter-agency initiative with GBI, to develop an instant web-enabled digital photo image for Law Enforcement use.

Migrated all Personal Communications applications to a Web Services platform, and upgraded security standards.

Partnered with the SOS, Elections Division, to create real time access to voter registration activity verification.

Performed Full Testing Cycle Support, to include Defect Tracking and Reporting, for new Driver License System.

Implemented MVS processing functionality, and web-enabled self-servicing for the Super Speeder Law mandate.

Senior Project Manager – IT PMO/Oracle Next Generation Solutions - Atlanta Housing Authority. 8 months.

Progressed Oracle Next Generation Solutions enhancements (E-Business Suite, and a migration from Oracle 10g to Oracle 11i) to support HUD mandated Housing Choice, Catalyst and Move-To-Work initiatives, a legacy system migration and sunset, and an infrastructure revamp. Purchasing, GL, AR, AP, FA, IM, FI, and DBI ERP modules were strategically implemented. Used cross-functional team, and customer-focused release solutions that were time-bound, per base-lined requirements, at expected quality specifications, within budget projections, and in line with organizational strategy and planning efforts, to influence cultural change and create synergistic alignment.

Socialized internally developed PMO Methodologies and Best Practices to support Rapid Application Development.

Implemented functionality to support in-field Tablet PC data collection, ERP, and back-office data warehousing.

Ensured new product (applications, and end user and infrastructure systems), and services (network, and data), deliverables met established performance and availability, and offsite Disaster Recovery criteria.

Performed Quality Assurance Testing activities, to validate iterative application releases and system upgrades.

Sr. Project Manager - IT Solutions, Inc. / Georgia Technology Authority – Dept. of Human Resources. 3 months.

Key resource for the State Automated Child Welfare Information System (SACWIS) project. Coordinated activities for a diverse team of 70+ employees and consultants, representing multiple organizations, in a dynamic and politically infused matrixed environment, amidst aggressive scheduling, frequent deliverables, and direct linkage to the Governor’s strategic initiatives, in tandem with PMO governance. Provided EPMO and Executive Level Dashboard Reporting.

Ensured new product and services deliverables met established phased releases, and Disaster Recovery criteria.

Senior Project Manager – Insight Global / SITA (Atlanta, Georgia). 5 months.

Accountable for assigned aspects of Project Management Methodology, Dynamic Engagement and Consulting Delivery Model, Enterprise Program Management (IBM Rational Portfolio Manager), Project Manager’s Attribute Course Content Creation and Review, and Web-enablement projects. Assisted the Head of Delivery Services with multi-regional project reviews and dashboard reporting using 2003 MS Office, Project and Visio, in a Lotus Notes environment.

Collaborated with European colleagues to create a Project Management Academy curriculum draft.

Education \ Professional Development

* Project Management Book of Knowledge (PMBOK), 6th Edition – International Institute of Learning

* Putting Cybersecurity First \ Data Protection – International Institute of Learning

* Mastering Agile Project Management for Project Managers - Udemy \ Agile Project Management Academy

* Full Test Cycle and Use Case Creation, Performance, Recording (MS SharePoint), and Reporting

* Oracle 11i Financials Functional Foundation Certification

* Provant Project Management ‘Center of Excellence’ Program Certification

* Accounting/Business/Computer Science - F.H. LaGuardia College

Military Service

United States Army, Fort Jackson, SC & Friedberg, West Germany – Sergeant\Squad Leader, USA-EUROPE

SWAT (Special Weapons And Tactics) Member - NATO Site Custodian, Secret Clearance.

United States Army Commendation and Meritorious Service Medals Recipient.

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