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Engineer Design

Ashburn, Virginia, United States
April 21, 2018

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6+ years of IT Experience in UX Research/ Design and Monitoring/ Troubleshooting.

Leading Research and development team through wire-flows, user personas, white- boarding, wireframes, interactive prototypes, and pixel- perfect comps.

Product design, strategy and communication for cross-functional and creative teams via Agile methodologies.

Utilizing end-to-end UX core competencies: User Research, Information Architecture, Interaction Design, Visual Design, Prototyping and delivery.

Proficient in designing rich web & mobile applications.

Expertise in creating design strategy, conducting user research (Qualitative and Quantitative) & interviews, crafting persona & user profiles, and creating information architecture, interaction design, wireframes & visual design.

Extensive experience in usability testing and providing design recommendations and usability best practices.

Well versed in High Fidelity Prototyping and Wireframing using Adobe XD, Sketch, Axure RP


Experience developing User Profiles, User Persona’s and Use-Case Scenarios, Storyboarding, Use Cases, User flows, Sitemaps, Dairy studies.

Experience in Conducting UX research on Mobile, Web platform and applications, Well Versed in User experience research Techniques & Research methods in Human Factors Engineering.

Experience in data collection methods like Ethnographic, observational etc.

Experience using HTML, CSS, JavaScript, Bootstrap.

Hands on experience in statistical analysis using MATLAB, Statistica, Google Analytics.

In depth knowledge UX, UI design & development

Experience working in Agile Development (SCRUM), STAR, Waterfall, Spiral Environments

Experience in Usability Testing Methodologies like Think-aloud protocol, Cognitive walkthrough, Moderated & unmoderated testing (A/B Testing).

Experience with Error analysis techniques like Root-cause Analysis, Task Analysis, SWOT Analysis etc.


Masters in Software Engineering (Web & UX) from George Mason University, Virginia(USA)

Executive MBA (Information Systems Management) from SMU, Gangtok (India)

Bachelor of Technology in Computer Engineering from PTU, Punjab(India) TECHNICAL SKILLS:

UX Design

Wireframing, Prototyping, Information architecture, User-Centered Designing, Cognitive modeling, Hierarchical task analysis, Concept mapping, Card sort techniques, process charting techniques, Usability testing, Story boarding, persona building, use case building, Conceptual model, conceptual evaluation, Web design, Human factors engineering, Information architecture (IA), Interaction design (IxD), Usability testing UX Research

Behavioral, Quantitative, Qualitative, Research Methods in Human Factors Engineering, User Experience research methodologies, Statistical Analysis, Error Analysis Techniques



Think-aloud Protocol, Cognitive Walkthrough, A/B Testing, Moderated and Unmoderated Usability Testing, Usability Benchmark testing, Focus groups, Ethnographic field studies, Interviews, Surveys, Eye tracking, Card- Sorting Techniques

Languages HTML, CSS, JavaScript, Bootstrap, JQuery, Core Java, C++ Statistical Analysis MATLAB, SPSS, Statistica, R programming and JMP tool Prototyping &

Wireframing Tools

Adobe XD, AxureRP,Balsamiq,,VISIO, InDesign, Illustrator, Dreamweaver, Sketch,, Just in Mind, Adobe CC

Methodologies Agile, Scrum, Waterfall, STAR, Spiral PROFESSIONAL EXPERIENCE:

Neumeric Technologies, Westerville,OH Sep 2017 – Present Role: Software Engineer


Creating Web application front end as per design requirements and information architecture.

Supporting changes in the content of the website as and when needed.

Create conceptual diagrams, visual mock-ups and manage detailed user interface specification.

Collect feedback from design and technical staff on website development needs.

Conduct usability testing to resolve interface problem. George Mason UX Student Group, Fairfax,VA May 2016 – July 2017 Role: UX Designer / Researcher

Description: In George Mason University (Fairfax, VA) a group of Master’s students formed a UX group where we worked on multiple projects. From requirement analysis, Research, paper prototypes to high fidelity designs.


Leading user-centered design process involving business research, user research, information architecture, interaction design and prototyping. Acting as the user advocate during the development process.

Developing user personas and scenarios in order to enhance functionality and usability for key audiences.

Performing competitive analysis (Qualitative & Quantitative) and analyze findings to understand and validate product ideas and features.

Conducting Surveys and Interviews for requirement analysis & collecting data.

Delivered conceptual diagrams, wireframes, and prototypes to communicate ideas with broader UX, product and engineering team.

Developing user stories, user journey maps, Interaction Design.

Scheduled focus groups to conduct product feedback specifically as it relates to new features.

Conducted 1on1 interviews and online surveys using sites like survey monkey and google forms. Performing usability testing (A/B Testing).

Created a cross--platform UX experience that led to easier implementation across all mobile apps.

Created High Fidelity Prototypes using Adobe XD, Axure RP, Balsamiq.

Created 6+ projects being part of the group and helped improving experience of college application called Mason Mobile.

Welkin Star Technical Services, New Delhi, India January 2014 - August 2015 Role: UX Designer/Researcher


Worked as UX Designer/Researcher after getting 1 month of training under employee training and development program.

Worked with Senior UX & Website Designers on Problem domain and creating high fidelity prototypes.

Conducted surveys, interviews, off-site and onsite for analysis purposes.

Design for iPhone app single--handedly and presented to clients, users and investors to raise capital for ongoing development.

Worked on brand strategy and stream lined product UI/UX experience simultaneously to ensure consistency between the two.

Developing user stories, user journey maps, Interaction Design.

Created High Fidelity Prototypes using Adobe XD, Axure RP, Balsamiq.

Conducted qualitative market research to define need for product by targeting a variety of research techniques.

Organized 1--on--1 depth interviews with targeted demographics to understand reaction to new product.

Conducted testing for usability of the product.

Scheduled focus groups to conduct product feedback specifically as it relates to new features.

Identified monetization, expenditures and hiring projections through primary and secondary research

Assessed mobile platforms using SWOT analysis to find strengths and weaknesses of individual platforms.

Managed and outlined product workflow to lead developer with wireframes and specifications.

Identified and communicated minimal infrastructure requirements to developer to allow for reliable back--end architecture.

Communicating directly with the client for feedback and work progress. Welkin Star Technical Services, New Delhi, India July 2013 – January 2014 Role: Sr. System Engineer


Troubleshooting basic and routine issues that are technical in nature; including hardware, software, networking, or other designated products.

Participate in activities designed to improve customer satisfaction and business performance.

Design, implementation and maintenance of Local Area Networks. Projects have included LAN installation, including Microsoft Windows NT Server, Windows Server (2000 and 2003), file servers, HP switches and upgrades as well as installing and updating all applications and integration of new LAN/WAN segments into existing multi-domain, multi- segment networks

E-mail administration including the installation, configuration, maintenance and troubleshooting of e-mail systems using Netscape, Microsoft Outlook and Outlook Express.

Responsible for the installation and updating of all applications as well as training users on fundamental computer and application use

Responsible for administration of NT 4.0/2000 Network services including Exchange, NT Server

Adobe, New Delhi, India July 2012 - June 2013

Role: System Engineer


Working with Adobe’s Global IT Team to Support and Manage IT resources for the employees.

Providing support on Virtual Machines and VMware of different operating systems also supporting Mac and windows operating systems.

Supported all aspects of desktop PC's and their network in an executive environment.

Provided guidance & recommendations on future hardware purchases to senior executives.

Developed many relational database applications to support consultants on their engagements.

Self-managed and service manager of remote office location

Team member for large scale system deployments

Support on-site and depot clientele along with hardware and software upgrades. Dell Computers, New Delhi, India Dec 2010 - July 2012 Role: Technical Associate


Providing support on Virtual Machines and VMware of different operating systems also supporting Mac and windows operating systems.

Managing system backup and system security update.

Monitoring and managing mailbox databases and MS Outlook.

Support on-site and depot clientele along with hardware and software upgrades.

Configuration of Cisco IP Phone (hard phone)/IP communicator (Soft phone) with Cisco Unity access management.

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