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Engineer Qa

San Francisco, California, United States
April 03, 2018

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Damian Smiroldo

**** ****** **** ***., ***. ***, San Francisco, CA 94118

Cell: 415-***-****

OBJECTIVE: Senior Software QA Position


* Led and organized all testing aspects of web based and locally installed software for geographically distributed teams

* Test planning, process implementation, test execution, and defect management for large-scale releases and fixpacks from start to completion in an Agile environment

* Detailed QA status reporting: identify problems, drive defect backlog reduction, execution progress, next steps

* Maintained QA environments, deploy new builds, update and install software

* Superior analytical, time management, collaboration and problem-solving skills with ability to juggle multiple projects at once

* Strong QA representation in cross team settings


Persistent Systems - Santa Clara, California/Pune, India April 2016 - November 2017

Advisory Software Engineer

Trained teams in India after MDMCS (MDM Collaborative Server/PIM) software transfer from IBM

Advised management in adoption of IBM processes to avoid negative customer impact

Visited customers in advisory role for data model and script design

Helped solve customer problems going onsite and collecting relevant data for analysis by development team

Contributed to application UI redesign

Set up QA test servers with necessary software: WebSphere Application Server (WAS), DB2, MQ, MDM Advanced Edition (MDMAE), WebSphere Commerce Server (WCS).

Mentored and supported QA team members in aspects of server setup and integration testing

International Business Machines (IBM) – San Francisco/San Jose, California April 2004 - 2016

Staff Engineer (QA Lead)

Expertise in 3 tiered web application MDM Collaborative Edition (MDMCE) that managed all product information for medium and large corporations for export to downstream sales channels

Worked on multiple products including MDMPIM, MDMAE, WebSphere Commerce, and Watson search module

Test Lead on main yearly releases and fixpacks (25+ per year)

Led teams of 12+ persons in California, India and China

Wrote main test planning documentation, the “Master Test Plan”, presented to other teams for transparency and review and used by QA team as testing strategy

Approved or reviewed all QA documentation, requirements specs, planning documents from other teams

Minimized likelihood of over or under testing by designating which tests would be used on any given release

Worked closely with Development lead, Product Manager, and Services team to clarify requirements for features and defect fixes to help entire QA team in test case preparation

Trained/Mentored new QA team members and others to bring them up to speed quickly on process or application functionality/configuration

Presented weekly (and sometimes daily) QA status to management and other teams using execution and defect data during course of main releases highlighting blocking issues, testing progress, defect counts and next steps

Damian Smiroldo Page 2

IBM continued:

Designed System Verification test suite for end-to-end testing using multiple 3rd party software combinations, scripting, and performance tests

Designed automated test suites for build verification, key application functional modules, and general regression; prioritized tests to be automated by designated automation team and kicked it off/debugged the automation on fixpacks

Helped run system, integration, functional, globalization and regression tests using combination of manual checks, SQL queries, UNIX commands, and proprietary scripting language

Maintained UNIX QA test environments, installed and configured new software, managed bug base, and testcase repositories

Ran cross team triage meetings to reduce defect backlog most likely to affect customer use cases

Helped solve intractable customer problems both remotely and onsite

Trigo Technologies – Brisbane, California March 2001 - 2004

Quality Assurance Engineer

First QA team member at start up working on hosted product Trigo Product Center (TCP)

Ran product stress and performance checks on Trigo’s servers using customer data to improve response time (UI and back end) for clients

Created initial QA processes and documentation

Tested new features that were being added continuously as the product quickly matured

Ran functional, globalization, and regression tests on new versions and fixpacks


Software Development Life Cycle and QA process

Leading distributed/offshore teams

Test case creation, execution, and reporting

TrigoScript (java based), light SQL, Shell scripts

Rational Team Concert (RTC), ClearQuest, Rational Quality Manager

Agile, Waterfall methodologies

IBM WebSphere Application Server (WAS), WebSphere Commerce, MQ, Advanced Catalog Management (ACM)

DB2, light Oracle

Testing: Functional, Globalization, System, Integration, Performance, Stress/Load, Migration, Build

Customer Care

Problem solving, adaptability, teamwork, picking up projects quickly

OS: Linux, AIX, HPUX, Solaris


1994 Johns Hopkins University Baltimore, Maryland

M.A. in Theoretical Mathematics

1990 Ohio State University Columbus, Ohio

B.S. in Mathematics,

B.S. in Physics

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