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Manager Technician

Mesa, Arizona, United States
January 12, 2018

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**+ years of varied electronics technician experience specializing in computer hardware with operating systems. Designed and built a software test lab that allowed transition Windows operating systems without interfering with day-to-day lab activities saving hundreds of man hours. As a lead technician built and integrated a two-way Emergency services (EMS) radio system for a large county area that is still in service today.


LeBaron and Bond Tax and Accounting, LLC

Information Systems Tech 01-Nov-2002 – Current

Designed and built network for tax office. Active Directory domain with Windows 2008 R2, Windows 7, Windows 10, remote login function, virtual servers and workstations, backups, Ubuntu Linux, VMWare, AVG Virus protection, firewall protection, DHCP, DNS, E-mail, web hosting, instant messaging services, and common desktop environment. CMD Scripting, Power Shell, macros and Scripting to allow for automatic backups on Linux backup server.

PFI-IQN/Dignity Health

It Windows 10 Migration Project 29-Sep-2017 – Current

Image Customer Computers with Windows 10. Perform USMT Backups and transfers to same or newer hardware. Patch management. Scripting and automated install troubleshooting. Install, maintain installed software. Troubleshoot and repair of hardware as needed. Report problems to desktop engineering team for correction with troubleshooting information. Phone / remote support for Windows 10 systems after deployment.

SMCI/Blackboard Transact

Upgrade Systems Administrator-Project Manager 04-Apr-2016 – 02-Sep-2016

Remote Management of Windows 2008 R2 / 2012 R2 Servers. Remote upgrade client software and Oracle database structure to remain compliant with procedures and PADSS+ security protocols. Client Manager, from start of upgrade project to close of project with the upgrade/patch complete and tested operational. Maintain and write procedural documents, provide customer feedback and create tickets in Oracle CRM system as required. WebEx, RDP, Blackboard Collaborate. MS Office, Windows Server 2008-2012 R2, Red Hat Linux, Windows 7, 10, PosReady. Network routing, addressing, and configuration, MS IIS, DNS, and Oracle SQL. PowerShell, Macros and batch process scripting to set environment variables, prepare systems for update, set security variables (RDP, UAC, etc.), and install/remove custom services.

General Dynamics C4 Systems

Technician II 01-Jun-2007 - 22-Apr-2015

Rescue 21 Project US Coast Guard - troubleshoot system computer workstations, servers700+ computer (Servers, Workstations, NAS devices) nationwide, radio controllers, network routers, switches, specialty routers, switches and converters, and Motorola Quantar radios. Designed and tuned filtering systems for project. Designed and built a new lab that allowed transition from Windows XP to Windows 7/2008R2 OS without interfering with other day-to-day testing. Skills: Virtual Machine (VMWare, Hyper-V), creating and deploying images via Win PE, Altiris Manager, SCCM. Component level repair, soldering, board rework, bread boarding. Maintenance and testing per documented procedure created and corrected procedure as needed for new hardware/software requirements. PowerShell scripting to set environment variables and security variables. WinPE scripting for custom server backups (Bare Bones and Incremental). Altiris and SCCM scripting for Imaging (BootP, WinPE, Linux network booting). Altiris (for the field) and SCCM (in the new labs for transition and training), Windows 7 and Server 2008R2 security and critical patching and push new software/updates.

Durham Communications

Field Service Engineer 01-Apr-2002 - 28-Apr-2007

Install, build, test, and commission complex voice and data radio carrier systems for first responder clients (Police, Fire, EMS, etc). Cochise County Sheriff's Office (Lead Technician, managed 4 persons) - A multi-channel, multi-site radio and mobile data system in Cochise County, AZ with microwave and fiber data traffic between radio sites still in operation today. Des Moines, IA Police Department - (Lead Technician, managed 3 persons) mobile data radio system with 176 vehicular installs with in-station wireless routers and seamless switching between the mobile radio and the station wireless without having to re-logon to the Windows mobile workstation. TAIT, Motorola, Harris conventional and digital radio systems and controllers.

Military Service

Electronics Technician (ET) 06-Apr 1989 – 18-Mar 1993

Petty Officer Second Class (E5). Led, trained, and managed division personnel,


Created specialized software controlled board and breadboard testing hardware fault insertion switching devices, saving countless hours manually pulling and inserting faults for testing.

As lead technician built microwave connected two-way radio system servicing large county area overcoming several obstacles still functioning today after 11 years.

Found design flaw in hardware prior to a deployment that saved the company thousands of dollars.

Designed and built a lab that allowed a successful Windows OS platform transition while maintaining full use of other labs without testing downtime saving hundreds of man-hours.

Managed division personnel work schedules and watches in port and underway (8 persons)

Created business domain environment for small business with Server 2008 R2, VM Ware virtualization, and Ubuntu Linux backup and network monitoring and Fortinet security.


TTY Career College

Certification Program CompTIA A+, Network+

US Navy C Schools

Electronics Technician SNAP II (Computer Mainframe), Radio Communications Pipeline, Cryptography – Technical

US Navy A Schools

Electronics Technician Advanced Troubleshooting, Basic Electricity and Electronics – Technical


CompTIA A+ Certified CE Valid 7 Jul 2017 – 7 Jul 2020

A+ 220-901/902 – COMP001021186244 – QPDGFVLH2L1QQ6CK

CompTIA Network+ Certified Valid 11 Aug 2017–11 Aug 2020

Network+ N10-006 – COMP001021186244 – MMSHNZYVWZPLVH51


Computer workstation Hardware, operating systems Windows 7, 8, 10, installs, updates, etc.

Computer Server Hardware, operating systems Windows 2003, 2008R2, 2012, Active Directory Domain Administration, DHCP, DNS, SNMP, SMTP, POP3, IMAP, NTP, etc.

Networking, Cisco Routers, Cisco Switches, Firewalls, TCP/IP, RIP, BGP, OSPF, SSL, etc.

Mil-spec Soldering, Electronics Test Equipment, Digital Volt Meter, Oscilloscope, Spectrum Analyzer, Vector Analyzer, etc.

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