Robert Arnold

NETWORK ENGINEER

IT professional offering 16 years of experience in application, system, and networking.

Ready to take my skills to the next level, and looking forward to working with like minds that are passionate about technology.

Technical Highlights

Strong Knowledge

Working Knowledge

Hardware -

Load Balancers: F5, Citrix, Cisco

Wireless: Cisco, Aruba

Firewall: Cisco, Palo Alto, Check Point

Routing: Cisco, HP, Aruba

Switching: Cisco, HP, Aruba

WAN Optimization: Cisco, Riverbed, Silverpeak

Out-of-band: CradlePoint, WWT

Software and Stacks -

Cloud: VMware, Azure, AWS, Google Cloud

Tools: Fluke Networks, Trueview, InfoSIM, Open Source

Automation: Ansible, YAML,

OS: Linux, Windows, OSX, Android

Other: ClearPass, Airwave, BMC, CUCM, SCCM, Splunk

Technologies-

DMVPN, OSPF, BGP, SDN, MPLS, VXLAN, STP, VPC

Project Management –

Agile, Scrum, Jira

Network Design –

Visio, Enterprise Architecture, Physical, logical, Application transactional, Data flow

Troubleshooting –

Micro service communication

API integration

Firewalls

Routing

Application load balancing

Wireless

Authentication

Experience

Sr. Network Engineer, June 2017 to Present

Kforce Consultant for Answer Financial, Encino CA

Highlights

Implemented two (2) HA pairs of Palo Alto Data Center Firewalls for Network Segmentation.

Implemented Palo Alto Panorama with templates and stacks

Managed CheckPoint Perimeter Firewall Policies

Managed Citrix NetScaler Load balancers

Managed Riverbed WAN Optimizers

Managed Internet and internal Routing

Managed external DNS

Mitigated security scan results

Troubleshooting with software development team

Troubleshooting with application team

DR/BC testing

Network Automation

Sr. Design Network Engineer/Technical Specialist, October 2016 to June 2017

LAUSD, Los Angeles CA

Developed and Project Managed

BI architecture, dashboards, and scorecards.

Overall wireless standards and reconfiguration for over 800 sites, 65,000 access points, 1,000,000 end devices.

Integration with SCCM and Remedy on Demand CMDB

$2,500,000 project charter to migrate 100,000 devices from SCCM to Intune and Azure AD.

Centralized DDI solution

RFP for $10,000,000 fund for a technology refresh to modernize the LAUSD main headquarters.

Custom reporting solution using Splunk

29 floor wireless installation, structure cabling, and power, with over a 1000 access points, and 30,000+ end devices, utilizing the latest standards of 802.11ac wave 2 technologies.

Major Duties

Technical lead for LAUSD’s $1,000,000,000 program “Instructional Technology Initiative” (ITI)

Manage multiple teams and projects

Top level escalation for operation teams - system, and network

Provide weekly progress reports to administration

Provide guidance, and technical expertise to administration

Hold weekly meetings with different teams and vendors.

Develop new solutions, and optimizations

Design Network Engineer, August 2012 to October 2016

LAUSD, Los Angeles CA

Designs, advises, manages, implements, and assists with applications, system, and inter networking infrastructure systems throughout the District, including all aspects of data, voice, and video convergence.

SPECIAL SKILLS

Developed overall Business Intelligent architecture for IT infrastructure metrics.

Developed overall Business Intelligent dashboards and scorecards.

Programed ETL process, written in Python, and bash to pull from multiple API sources.

Developed custom reports from multiple monitoring appliances.

Project lead between multiple departments/vendors for many proof-of-concepts, and transitions to production.

Standardized many enterprise wide workflows, configurations, and architectures.

Present to management weekly progress reports for multiple projects

Manage multiple project at the same time.

Manage multiple teams at the same time.

Technical lead for LAUSD’s 1-billion-dollar program “Instructional Technology Initiative” (ITI)

TYPICAL DUTIES

Supervises the work of lower-level engineers and contractors engaged in assisting and implementing the applications, system, and inter networking infrastructure systems throughout the District.

Plans, designs, and implements data, voice, and video convergence integration.

Performs design, implementation and performance engineering analysis, and diagnosis of large complex AVVID (Architecture for Voice, Video, and Integrated Data) systems.

Assists in developing architectures and planning for enterprise-wide tactical and strategic requirements, system definition, and feasibility determination within a complex systems environment.

Assists in the development and implementation of a multi-system capacity plan.

Integrates and schematically depicts communication architectures, topologies, hardware, software, transmission and signal links, and protocols into system configurations.

Manages or performs multimedia network installation, configuration, and ongoing maintenance including field services.

Analyzes local area networks (LAN), wide area networks (WAN), and circuits.

Evaluates new products and technologies, performs network problem resolution, and assists in the development and documentation of technical standards and interface applications.

Assesses system-wide infrastructure for protocol compatibility and system tuning and makes recommendations for improvement.

Acts as the project leader on enterprise-wide assignments for the implementation of emerging or new District-level technologies.

WAN Specialist II, May 2008 to August 2012

LAUSD, Los Angeles CA

Programs, configures, analyzes, manages and monitors enterprise routers, firewalls, Virtual Private Network (VPN) systems, cache engines, core switches, and auxiliary support devices and systems. Provides specialized data, voice, video, security and systems analysis expertise to ensure integrity and availability of the District’s enterprise Wide Area Network (WAN).

TYPICAL DUTIES

Troubleshoots and corrects complex interconnectivity and interoperability WAN issues related to network voice, video, data and security systems and supporting enterprise network devices.

Analyzes, installs, configures, and maintains security infrastructure and/or advanced auxiliary support systems to enterprise network devices, including but not limited to authentication and access control servers and devices, system logging utilities, traffic shaping systems, content filtering systems monitoring and alerting systems, traffic analysis systems, event correlation systems, intrusion detection systems, and vulnerability assessment systems.

Troubleshoots, diagnoses, and corrects internal and external data, and/or security-related network issues utilizing network management systems.

Performs regular system administration, installs software patches, reviews logs, and resolves data and/or security events.

Audits availability and performance of enterprise network devices, including servers and application appliances, to assure service availability.

Implements, configures, upgrades and tests WAN, carrier, or enterprise level network equipment, devices, and systems.

Diagnose, troubleshoots, and corrects network service issues related to Voice over IP (VoIP) systems (including multi-service infrastructure issues), video, and/or security systems.

Assists in the implementation and/or design of voice, video, and/or security solutions.

Develops and maintains documentation and diagrams for network or security environments.

Assesses security threats posed by changes in network hardware or architecture.

Monitor WAN performance and performance of WAN support systems to ensure effective and reliable service availability.

Acts as a liaison with service providers to resolve problems and resume digital service.

Provides technical assistance to other District service provider organizations and District locations. Uses appropriate applications or appliances to determine and resolve WAN or security issues.

Aids and/or acts as a mentor to lower level information technology staff and new employees.

WAN Specialist I, October 2005 to May 2008

LAUSD, Los Angeles CA

Installs, programs, configures, analyzes, services and repairs enterprise routers, firewalls, cache engines, and core switches. Supports the wide area network by maintaining telecommunications equipment composed of high-speed digital lines with inter-connected remote node sites.

TYPICAL DUTIES

Troubleshoots and corrects inter-and intranet connectivity issues from remote sites utilizing network management systems.

Troubleshoots technical problems involving voice, video, and data integration.

Installs, configures, upgrades, and tests wide area network equipment including but not limited to routers, switches, firewalls, VPN Appliances, cache engines, video gatekeepers, call managers, CSU/DSUs, NAT appliances, hardware-based SSL engines, IP load balances, and syslog devices.

Installs, configures, and maintains VoIP systems including call processors, VoIP Gateways, voicemail, and IP phones.

Analyzes, designs, implements, and supports Cisco or other Voice power or IP system solutions including multiservice infrastructure, Cisco Call Manager and call center, Call Manager clusters.

Unity Unified Messaging, IP gateways, legacy integration with traditional PBX systems and other voice components.

Configures and maintains QoS, Voice and Video Routing Protocols, and Voice and Video Gateways.

Monitors WAN performance to ensure effective and reliable performance.

Aids District locations over the phone regarding connectivity issues.

Uses appropriate test equipment to determine and resolve connectivity issues.

Acts as a liaison with telephone company or other service providers to resolve problems and resume digital service.

Aids and/or acts as a mentor to lower level information technology staff and new employees.

May install, configure, and test network hardware and equipment to provide connectivity within the enterprise.

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