This resume does not exist.
| Distance: | Resume alert | Resumes 1 - 10 of 2091 |
Customer Service & Accounts Specialist Professional
Columbus, OH
... • Consistently met or exceeded call center performance metrics including average handle time (AHT), first call resolution (FCR), and customer satisfaction (CSAT). • Supported members in navigating appeals and grievances processes, ensuring timely ... - Dec 12
... • Consistently met or exceeded call center performance metrics including average handle time (AHT), first call resolution (FCR), and customer satisfaction (CSAT). • Supported members in navigating appeals and grievances processes, ensuring timely ... - Dec 12
Efficient Administrative & Ops Professional with Clearances
Columbus, OH
... Entry, Email Management, Scheduling, Documentation Review, Filing, Order Processing Customer Support: Financial Services, Call Centers, Government & Non-Profit Services, Product Troubleshooting, Live Chat, Calling Customers and Clients Warehouse ... - Dec 11
... Entry, Email Management, Scheduling, Documentation Review, Filing, Order Processing Customer Support: Financial Services, Call Centers, Government & Non-Profit Services, Product Troubleshooting, Live Chat, Calling Customers and Clients Warehouse ... - Dec 11
Security Officer and Asset Protection Specialist with 15 Years
Columbus, OH
... troubleshoot breakdowns and call for repairs. • Time management • Shipping • Audits • Recruiting • Security • Outdoor work • Picking Packing • Problem solving • Picker Packer • Computer skills • Writing skills • Shipping Receiving • Loss prevention ... - Nov 29
... troubleshoot breakdowns and call for repairs. • Time management • Shipping • Audits • Recruiting • Security • Outdoor work • Picking Packing • Problem solving • Picker Packer • Computer skills • Writing skills • Shipping Receiving • Loss prevention ... - Nov 29
Customer Service Professional with Escalation Expertise
Johnstown, OH
... Met all required metrics, (Utilization, Schedule Adherence, Call time, and Customer Surveys) . I Matter (customer surveys) score of 92% or better consistently. Assisted with website navigation and installation, worked on messaging app with customers ... - Nov 27
... Met all required metrics, (Utilization, Schedule Adherence, Call time, and Customer Surveys) . I Matter (customer surveys) score of 92% or better consistently. Assisted with website navigation and installation, worked on messaging app with customers ... - Nov 27
Business Analyst with 5+ Years of SDLC Expertise
Columbus, OH
... Facilitated user story development and backlog refinement sessions with Product Owners and Subject Matter Experts (SMEs) to define clear business needs, acceptance criteria, and story point estimates. Performed GAP, PESTEL and Cost-Benefit analysis ... - Nov 26
... Facilitated user story development and backlog refinement sessions with Product Owners and Subject Matter Experts (SMEs) to define clear business needs, acceptance criteria, and story point estimates. Performed GAP, PESTEL and Cost-Benefit analysis ... - Nov 26
Customer Relations & Care Specialist with 10+ Years
Columbus, OH
Brianna Jordan Largo, FL ***** ***************@*****.*** +1-727-***-**** Professional Summary Dedicated customer service and caregiving professional with 10+ years of experience in client relations, call center operations, and compassionate care. ... - Nov 24
Brianna Jordan Largo, FL ***** ***************@*****.*** +1-727-***-**** Professional Summary Dedicated customer service and caregiving professional with 10+ years of experience in client relations, call center operations, and compassionate care. ... - Nov 24
Senior Salesforce Developer
Columbus, OH
... Provided Tier 2/3 support, resolved production issues across Salesforce and MuleSoft environments, and handled on-call responsibilities during critical releases. Conducted requirement-gathering sessions, performed gap analysis, and researched ... - Nov 19
... Provided Tier 2/3 support, resolved production issues across Salesforce and MuleSoft environments, and handled on-call responsibilities during critical releases. Conducted requirement-gathering sessions, performed gap analysis, and researched ... - Nov 19
Versatile Customer Service and Music-Driven Pro
Columbus, OH
... Jan 2017- Jan 2018 Teleperformance Call Center CSR for Dick's Sporting Goods Fraud Investigator Oct 2017- Jan 2018 May 2023 - current Music Instructor - Music & Arts Worthington, Oh Education 1984 Fort Hayes Vocational School/ Radio TV Downtown ... - Nov 18
... Jan 2017- Jan 2018 Teleperformance Call Center CSR for Dick's Sporting Goods Fraud Investigator Oct 2017- Jan 2018 May 2023 - current Music Instructor - Music & Arts Worthington, Oh Education 1984 Fort Hayes Vocational School/ Radio TV Downtown ... - Nov 18
Administrative Professional with Diverse Experience
Columbus, OH
... Remote Healthcare Customer Service Representative Brown Professional Service/Automated Health System-Columbus, OH March 2023 to September 2023 • Respond and resolve, on the first call identifying the topic and type of assistance the caller needs ... - Nov 17
... Remote Healthcare Customer Service Representative Brown Professional Service/Automated Health System-Columbus, OH March 2023 to September 2023 • Respond and resolve, on the first call identifying the topic and type of assistance the caller needs ... - Nov 17
Customer Service Leader with 10+ Years of Experience
Columbus, OH
... Maintained accurate call records and ensured compliance with regulations. - Nov 15
... Maintained accurate call records and ensured compliance with regulations. - Nov 15