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Engineer Management

Rabigh, Makkah Province, Saudi Arabia
November 13, 2017

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Career Summary:

An IT professional with **+ years in management,

administration, and technical experience in LAN/WAN, telecom, routing, switching, security, VOIP, CCTV, servers, backup solutions and wireless using Cisco, Microsoft, Dell, VMware, Aruba, Aspect, Nortel, Huawei, .net, Sophos, Fortinet, Juniper, EMC and competitive vendor products. Served industries like telecommunication, airlines, banking, manufacturing, and engineering services.




Team player






Firewall & UTM



Data Backup


Motivational, Committed,

Pragmatic, Analytical thinking

Optimistic Approach,

Streamlining Operations

Excellent Communication


Cisco Certified Internet Expert (CCIE R & S

written (Expired now but attempting again


Cisco Certified Network Professional (CCNP)

(Partially done)

Cisco Certified Network Associated (CCNA)

Cisco Certified Design Associated (CCDA)

Lifecycle Services Express.

Lifecycle Services Advance Security

Security Solutions for System Engineers

Express Foundation for System Engineers.

Unified Communication Architecture and


ITIL Certified

IELTS Band 7.0

CISSP (Training only – sooner will appear


Experience Summary:


Head of Network and Infrastructure

Abdul Samad Al Qurashi.

Jan 2015 to till Date

Network Administrator

Abdul Samad Al Qurashi

June 2012 till Jan 2015


July 2008 till June 2012

Pre-Sale Engineer


September2006 till July 2008

Support Engineer


Bachelors in Computer Science BS-CS

Preston Institute of management sciences and

technology Karachi Pakistan.

Salman Jamshed

Bachelors in Computer Science

Cisco Certified


Mobile: +966540042813

Address: Batha Quraish Makkah


Recovered and reinstall complete network of ASQ group, which comprises of different technologies like VoIP, switching, routing, wireless and security. It includes HO and remote offices. (I had no prior knowledge of this network. Furthermore, the head office was recovered in a day to resume the halted business operations).

Integrated Microsoft Lync with call manager (POC) in ASQ, including mobile clients(extension), which significantly reduces communication cost for company.

(Includes entirely separate Microsoft environment like domain controller, DNS, active directory...etc.)

Provisioned offshore factory of ASQ to have calling between it and global offices.

Conducted POC for calling between worldwide offices of ASQ, which would significantly reduce the monthly calling cost and increase business productivity.

Successfully conducted POC in order to publish ASQ PBX over internet, providing an idea that we could be cloud provider for ASQ global offices.

Successfully shifted old TDM based infrastructure to VOIP with communication core of Pak Army, without any hindrance to calling

Configured ASQ’s Qatar office with dynamic IP to create connectivity with HO, which saves reasonable operational cost for company of DIA circuit.

Provided ASQ with entirely different network using same equipment and infrastructure, providing business applications more availability and resiliency.

Initiated and contributed in cost cutting solution for ASQ group, comprises of telephony, peripherals, data and telecom connectivity. Reducing Opex.

Revamp complete infrastructure of Soneri Bank (Pak) without any downtime, providing business continuity. Includes Cisco for routing, Foundry for Switching and Juniper for firewall.

Deployed LCR solution in HBL (Pakistan) which reduces the calling cost up to 40%.

Deployed high availability with intelligent traffic routing among multiple internet circuits, saving substantial amount of cooperate (Gatron) over hardware and circuit.

Design and deployed cooperate security using firewall (Atlas Bank) for different networks in virtual mode, eliminating the need of multiple firewalls.

Deployed QUINTUM (.net) AFG 400 for hotline scenario of Bank’s ATMs. Facilitate customer with on-site 24x7 support.

Design and conducted the HSBC bank (PAK) datacenter for virtualization, conducted server sizing, capacity planning and licensing using VMware. Reduces the bank’s Capex for new servers notably.

Win first projects for my company about NAC among others including contemporary technologies.


Abdul Samad Al Qurashi (KSA) Jan 2016/till now

Head of Department Network and Infrastructure

Taking care of network operations on daily basis, in alignment with management vision.

Responsible for engineering geographically disperse WAN, LAN and Internet service provider solutions while managing all NOC personnel.

Design/implementation of new solutions and improving resilience of the current environment.

Providing consultancy to management for any infrastructure related issue or projects.

Established networking environment by designing system configuration, directing, defining, documenting, and enforcing system standards.

Liaising with 3rd line engineers and service desk engineers on a regular basis.

Managing overall operations for complex projects involving multiple teams and execution within defined cost and time.

Conducting project closure meetings and addressing all the important issues.

Pro-active management of risk, change management with impact to timelines.

Management reporting- Review project management reports, periodic status reports and post-project reviews.

Solution designing in respect to business and technical perspective.

Project metrics/variance analysis-schedule, effort, resource utilization, maintaining organization dashboard.

Preparation and maintenance of end-to-end / detailed project plans.

Providing veteran direction on a team of any technical matters.

Capacity management and audit of IP addressing and hosted devices. Abdul Samad Al Qurashi (KSA) July 2012/Dec 2015

Network Administrator

Maximizing network performance by monitoring performance, troubleshooting network problems and outages.

Performed fault investigations in LAN, WAN and Voice.

Securing network system by establishing, enforcing and defining policies.

Configuration of routing and switching and VoIP equipment.

Interaction with vendors in order to procure new technologies.

Remote troubleshooting and fault finding if any issue occurs.

The support /administration of firewall in line with IT security policy.

Technical sessions with my management and colleagues in order to procure any new technologies or any current issue.

Professional Profile


System Engineer/Pre-Sale Engineer

Design solutions in areas of Infrastructure, R & S, security, voice and wireless and network management software on competent products.

Handled escalation processes and mentoring other support professionals while working via phone, email, and chat.

Responsible for making BOQ’s, suggest solutions as per customer requirement, working on RFP,RFI,RFQ, design solutions to compete in tenders.

Meetings with customers with sales team to discuss solution as pre-sale engineer.

Conduct training session with customers on different suggested solutions to educate them about any specific product.

Understand customer technical and financial needs and offer solution accordingly.

Responsible to support customer technical complaints/concerns.

Provided designs and project plans for future technology to sales team.

Perform market and competitor analysis, and develop competitive solution and strategy roadmap to effectively market Unified Communication, Contact Center, Wireless Network, Core R&S Network Technologies, Network Security, Server Virtualization, WAN SONET/SDH and PON Network.

Participate in project bidding for IT Infrastructure Planning & Designing Cisco and other network projects; involved in network designing, equipment dimensioning, technical proposal write up, POC & documentation.

Maintain a high level of expertise on all the relevant pre-sales quotation tools.

Make technical presentations to prospective / existing customers

Mentoring my subordinates for contemporary technologies. AMFCO INTERNATIONAL September 2006/January 2008

Support Engineer

Responsible for the support and installation.

Configuration of security products like ASA, Juniper.

Design and deploy campus network and design data center.

Worked on telecom technologies like Microwave, Wi-Max, VSAT, DSL, FDDI, PRI, BRI...etc.

Configure IBM SAN switch (FCoE) for DR site with IBM technical team.

Configure ACS (AAA server) and integrate it with Microsoft Active Directory.

Configure NMS for Soneri Bank and use it to monitor network Professional Profile

Personal Information

Father’s Name: Jamshed Akhter

Date of Birth: 20/1/1982

Nationality: Pakistani

Marital Status: Married

Religion: Islam

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