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Information Technology Desktop Support

Leesburg, Virginia, United States
January 26, 2018

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Christian Earley

Leesburg, VA


Obtain an Information Technology position using interpersonal, organizational and critical thinking skills in a business environment

Authorized to work in the US for any employer

Work Experience

Desktop Support

Desktop & AV Support, Virginia Tech

January 2017 to November 2017

• Troubleshooting, running diagnostics, and repairing computers and peripheral equipment.

• Sharing on-call support duties with other staff by receiving and resolving requests for help using TeamDynamix.

• Knowledge of PC, Macintosh, Linux Systems, and online databases in an academic setting.

• Management of a large number of phone calls from users who report system difficulties. Adaptive Recreation Camp Leader

Loudoun County

June 2016 to June 2017

• Oversaw safety of 9 special needs student from 9:45 - 4:15 Monday through Friday.

• Used critical thinking skills to adapt to different situations.

• Assisted in all living aspects of the campers while they were at camp. Tutor

Northern Virginia Community College

January 2015 to May 2016

• Worked one on one with students for up to two hours helping them to learn and understand material covered in classes such as software design, intro to computer science, Java programming, and Database Management.

• Scheduled and managed all tutoring appointments.

• Tutored up to 20 hours per week.


Business Information Technology

Virginia Polytechnic Institute and State University - Blacksburg, VA March 2019

Associate of Science in Information Technology

Northern Virginia Community College - Sterling, VA

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