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Senior QA Analyst

Location:
Atlanta, Georgia, United States
Posted:
January 28, 2018

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Linnea L. Anderson

****-* ***** **** *****, Smyrna, GA 30080

PHONE: 678-***-****

ac3781@r.postjobfree.com

Professional Summary: Information Technology Professional specializing as a Senior Quality Assurance Analyst. Lean Six Sigma Certified Quality Assurance Analyst with over 15 years of unit, functional, integration, acceptance, quality assurance, and application testing experience on mainframe, web and n-tier systems, mobile devices. Experience with the following automated testing tools: SOAP UI, Selenium, Automated QA TestComplete. Methodologies utilized: Agile, Scrum, Lean Development, and Waterfall. Clearance: Secret (Department of Defense) - Active

Leadership Behaviors:

* COLLABORATE WITH DEVELOPERS, CUSTOMERS, AND OTHER STAKEHOLDERS: Develop and leverage relationships with stakeholders to appropriately deliver and ensure quality product.

* ACT LIKE AN OWNER: Deliver results, creating value for products, System, customers and key stakeholders.

* INSPIRE OTHERS: Inspire people to deliver a well-developed product, demonstrate passion for the business.

* DEVELOP SELF AND OTHERS: Develop self and support others development to achieve full potential.

Experience:

January 2017 – September 2017

Senior Test Analyst – Discover Technologies L.L.C. Smyrna, GA Defense Contract Management Agency (DCMA Contractor)

Provides QA support for the BPMS Practice

Develop test cases from user stories in JIRA and TFS for Content Merge Accelerator

Content Merge Accelerator is an application that allows you to create and store templates in various formats and templates.

Perform application and system testing of K2 Workflow (Smart forms) for Content Merge Accelerator

Participate in Daily Scrum meetings and Sprint Planning meetings

Developed manual test cases and executed them to validate system design in support of Defense Contract Management Agency (DCMA). Created and reported software defects using JIRA / Team Foundation Server (TFS).

Internal agency application development / redesign, 4 team collaborations, regulatory governess FAR requirements

Created test plan from user stories in JIRA and Contour for Team 2 capabilities in the DCMA IWMS (Integrated Workflow Management System) application.

Performed PDF Viewer testing/PDF Crawler against the PDF Conversion Server for Team

Working knowledge of 508 Compliance

Performed test execution on VM's in Azure

January 2014 – December 2016

Senior Test Consultant – Q Analysts L.L.C. Santa Clara, CA (assignment AT&T Digital Life Atlanta, GA)

Subject Matter Expert for the Video Enhancements Project Digital Life platform (Domestic and International Line of business)

Provided QA support for the International Line of Business for the Telefonica O2 Trials and Commercial project to entail test case creation, branding validation, device testing, and Platform functional and regression testing on Web, iOS, and Android.

Performed phases of testing of the AT&T Digital Life Home Automation & Security product on Samsung, LG, Nexus phones and tablets (Android version 4 and higher) iOS iPhones 5/6 iPad (iOS version 8 and higher) native apps were officially supported for the initial releases.

End to End testing of mobile devices with the home automation devices and hardware to ensure real-time experience as a customer.

Instrumental in delivery of International features on time with quality and integrity

Ensured Digital Life International adhered to CATO standards

Authors the Test Plans, Test Cases, and Test Results document for each new International release

Creates new features and regression Tester assignments for each release

Sets up the New Features and Regression test sets in QC ALM

Works with SE’s, Dev’s and Premise teams to ensure features are tested 100% end to end.

Attends weekly Tech team meeting and defects meeting, and other meetings (requirements& TC reviews)

Executes test cases

Worked with the development team to reproduce and resolve issues

Worked with the UAT team to research and resolve issues during test integration and promotion to AWS environment

November 2009 – November 2012

Lead Software Test Engineer – GE Energy Atlanta, GA

Led the QA efforts for a very high profile multi-million dollar SaaS product that is a key player in an emerging Smart Grid market

Organized and managed product testing activities using Agile methodology and tools to include test case creation, test case execution, defects, and dashboard creation for report out of metrics in Quality Center and Rally.

Team oriented working collaboratively with business analysts, developers, and testers locally/offshore in an iterative software development cycle

Identified and managed the functional dependencies, limitations, and risks associated with the product development reducing waste in processes to improve quality and raise customer satisfaction

Developed metrics on system usability in such areas as intuitiveness, navigation and ease of use of software application to implement improvements

Contributed to Quality Management System Individual Contributor/Workstation Audit for organization by simplifying the process preparation by providing a solution that directly links the individual to the controlled document or a path in which to find the material

Estimated testing efforts for user stories at planning meetings and reviewed testing status at daily scrum meetings with team

Performed validation of Social Media integration for situation awareness of power outages in service areas for utilities utilizing the iPad in conjunction with mobile devices to interact with the software application

Performed validation of data processing and storage of network circuits utilizing SOAP UI web services in C3 data warehouse in local environment and Amazon cloud

Experience using Firebug browser add-on for browser testing to view HTML/Java source code for validation

Developed Test Strategy and Test Completion reports for stakeholders

Performed functional, system level, integration tests rigorously for quality as per the acceptance criteria requirements for sign-off

September 2008 – September 2009

Sr. QA Analyst – OpenSpan, Inc. Alpharetta, GA

Design, develop, and execute test scripts against the Integrated Development Environment OpenSpan Studio .NET / C# applications.

Execute smoke tests and end user test scripts in the runtime desktop agent OpenSpan Integrator for newly integrated code on a bi-weekly basis prior to the release cycle to maintain integrity of the code base in Agile environment.

Develop and execute automated test scripts to validate functionality in Windows/Web/Java/Mainframe applications, using the automated testing tool AutomatedQA TestComplete

Create and execute batch files to run automated test scripts, using the automated testing tool AutomatedQA TestExecute

Identify, analyze, and document defects utilizing TargetProcess software

Create custom environments on virtual machines VMWare/ MS Virtual PC to test specific applications

November 2007 – September 2008

Lead QA Analyst – Community Loans of America Atlanta, GA

Work with business analysts and developers to understand new functional requirements that need to be validated during iterations and release cycles based on the Agile methodologies.

Coordinate, monitor, and report progress of QA effort to management

Design, develop, and execute end user test scripts against J2EE financial services applications to validate functionality in loan origination and payments, using the automated testing tool Selenium where possible

Identify, analyze, and document defects utilizing FootPrints software

Work with the development team to reproduce and resolve issues

Provide ongoing quality assurance responsibility and maintenance of test assets

April 2004 – November 2007

Lead QA Analyst - RouteOne, L.L.C. Farmington Hills, MI

Led testing efforts for multiple releases of RouteOne Credit Aggregation System (CAS) and eContracting system.

Acted as single point of contact for Ford and Toyota during End to End testing.

Served as an administrator for the eOriginal Command Center for eContracting in RouteOne's internal environments.

Maintained Security and Controls in accordance with SAS70 utilizing policies and procedures set in place as an organization.

Work with IT managers to meet deadlines.

Assisted in hiring and reviewing staff.

Training and mentor team members new to the project.

Generation of QA Status reports.

Developed and executed test scenarios based on Software Requirements Specifications (SRS)

System Integration test planning and execution, System Functional (end-to-end) test planning and execution, and Customer Acceptance Test planning and execution in conjunction with the customer.

Tested (black and white box) various finance source applications integrated with the RouteOne systems (Ford, GM, Chrysler, and Toyota)

Provided weekend support to finance sources during their User Acceptance Testing phase of testing prior to the launch of the application into production.

Defect detection, management, and resolution utilizing TestTrack Pro.

Ciber,Inc. Southfield, MI

Senior Quality Assurance Consultant – RouteOne, L.L.C. (contract) Farmington Hills, MI

Developed and executed test plans and test cases based on Software Requirements Specifications (SRS)

Performed System Testing, Functional Testing, Regression Testing at a Black Box Testing level for the Credit Aggregation System (CAS)

Performed Integration testing at a White Box Testing level for the CAS and eContracting systems.

Provided testing analysis, documentation, and feedback to team members per sign-off procedure.

Defect detection, management, and resolution utilizing TestTrack Pro.

Generation of QA Status reports.

November 1999 – April 2004

Software Quality Assurance Analyst/Spanish Lead- FordDirect Computer Methods Corporation Livonia, MI

Performed quality assurance activities on the multi-language site FordDirect.com because of the business initiative to provide a Spanish version of the application. FordDirect is an Internet sales and lead generation application featuring Ford vehicles.

Provided application quality assurance support to FordDirect ensuring high quality and integrity for the Spanish version of the FordDirect.com application.

Defect detection, management, and resolution.

Development of test maps in Microsoft Visio for user interface application testing.

Software Quality Analyst- Ford Motor Credit Company (FMCC)

Performed on the Ford Motor Credit COMPASS Loan Origination Replacement Application Testing/Quality Assurance. Assisted in the strategic initiative to replace the legacy COMPASS notebooks with web-based applications that are platform independent.

Tested Application Entry, Credit Analysis, and Discounting business applications in the web-based Pinnacle per business requirements.

Verified data entries/offerings in QMF.

Tested Netscape functionality within the Pinnacle application.

Technical Skills:

Automated Testing:

QTP

AutomatedQA TestComplete/TestExecute

Selenium

Version Control System:

Quality Center

GIT

CVS

Visual SourceSafe

Database/Server:

SQL Server /SQL Developer

Access

Oracle 11g

Tomcat

Websphere 4.0

DbVisualizer

Operating Systems:

Windows

Linux

Mainframe:

QMF, SPUFI

IMS, DB2

ISPF/TSO

Defect Tracking/Project Tracking Tools:

QC ALM

Jira

Rally

Target Process

FootPrints

Test Track Pro

Education:

Bachelor of Science Major Computer Science School: Central State University

Wilberforce, Ohio

Training:

Green Belt Lean Six Sigma Certified – General Electric December 2010

Agile/Scrum Training –General Electric, Rally Software Inc. February 2010

Disciplined Software Testing Practices – International Institute for Software Testing February 2006



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