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Administrative Assistant

Hauppauge, New York, United States
January 14, 2018

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Christina McDonough



Highly experienced administrative professional with excellent technology skills seeks a position as an administrative professional/ customer service representative based on Long Island, NY. EXPERIENCE

ARC Excess & Surplus, LLC 12/2008-11/2017

Jericho, NY 11753

Executive Assistant to Managing Director and Retail Broker

• Prepared invoices and followed up on delinquent accounts

• Processed Surplus Lines documents, including binders and policies, and completed renewals

• Submitted claims to insurance carriers

• Tracked progress of documents from submission to completion

• Served as a liaison between underwriting, accounting, and brokers

• Submitted documents for FACTA and state filings

• Responded to email and phone inquiries

• Adhered to strict deadlines

Bethpage Federal Credit Union 11/2007-11/2008

Telephone Service Center Representative

• Answered inquiries, resolved disputes, and conducted research

• Recommended credit union products and services

• Provided online banking instruction

Capital One/North Fork Bancorporation 05/2006-09/2007 Melville, NY 11747

Assistant Relationship Manager

• Provided internal and external administrative support for Auto Financing Division SPECIAL SKILLS

• Proficient in Outlook, Word, Excel, Power Point, Document Manager, and Adobe Acrobat

• Can read and understand basic Spanish

• Detail-oriented self-starter


St. John's University May, 2003 B.S., Communications Jamaica, NY Minor in Business Administration

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