Sign in

Customer Service Field

Phoenix, Arizona, United States
$20.00 Hr
January 16, 2018

Contact this candidate



**** *. ******* ***** **** Phone: 623-***-****

Glendale, AZ 85308 Email:


** ***** **** ** ****** experience in Electronic testing and troubleshooting of electronic circuitry.

Operational knowledge of Microsoft Platforms used for Engineering testing and evaluations.

Ability to read, interpret Engineering prints and Schematics, Written and Verbal Instructions.

Understand and Operate all Diagnostic and Electronic Test Equipment with Multitasking skills.


Gruber Technical Inc. Phoenix, AZ 09/2016 to 06/2017

Electronics Module Repair Technician

Troubleshooting and repair of complicated electronic circuits, without the use of a schematic.

Using a side by side component analysis, using an Oscilloscope, ESR meter, Signal Generators.

Re-certification of operational power modules, using system burn-in load test simulator programs.

Expert soldering and d-soldering skills on surface mount and through hole circuit components.

Writing technical reports and analysis for testing and troubleshooting productivity information.

Arrowhead HDTV Repair and Consulting Glendale, AZ 11/2011 to 09/2016

Owner / Operator

Analyzed and Troubleshooting of High Definition LCD Televisions Circuits, On-site TV Repairs.

Scheduled all Customer Service calls, Managed Troubleshooting and Repair and Test Procedures.

Organized Administrative Activities, Paperwork, closing Service Calls and Internal Ethernet Data.

Setting Goals, Establishing Team Building, Scheduled Technical Repairs, Training Coordinator.

World Wide Tech Services Tewksbury, MA 04/2008 to 11/2011

Field Service Engineer III

Analyzed and repaired micro-processor internet application 3D High Definition Televisions.

Installed or upgraded operating systems and applications on Desktop and Compact Computers.

Accessed system diagnostic software for analyzing hardware and software operational failures.

Provided technical support training for software applications and system operating procedure

LG Electronics Inc. Huntsville, AL 11/2005 to 04/2008

Field Service Technician

Troubleshot and repaired micro-processor controlled manufacturer's consumer electronics.

Utilized technical and business documents to accomplish all external and internal surveys.

Resolved and completed tasks with no supervision, with service excellence and business values.

Satloc GPS Inc. Scottsdale, AZ 02/2002 to 10/2005

GPS Electronic Test and Repair Technician

Diagnosed, troubleshot and repaired electronic circuitry, repairs were down to component level.

Provided technical phone support to Dealer Network, developed training program for customers.

Increased department productivity by 50 percent and developed department leadership skills..

Hughes~Callahan, Phoenix, AZ 07/1999 to 02/2002

Field Service Technician

Analyzed, troubleshot and repaired electrical and mechanical Digital Multifunctional Devices.

Achieved Certifications on 23 different Multifunction Devices, calibration and software analysis.

Honeywell ATS~contracted by Manpower Inc. Phoenix, AZ 10/1997 to 06/1999

Electronic Test and Repair Technician

System tested individual circuit boards for manufacturing failures and final assembly procedures.

Isolated electronic circuits per engineering schematics, prints, drawings and test instructions.

Certified at FAA Quality Assurance Stamping, cross trained other employees on test procedures.


Grid Micro Systems, Fremont, Ca. 05/1995 to 09/1997

Engineering II Support Technician

Isolated system hardware and software failures, during Computer burn-in and initial start-up tests.

Assisted all of the assembly line personnel with Technical problems and final assembly products.

Compiled test and system analysis for the hardware and software Engineering Department.

Experienced in the use of all test equipment, Oscilloscope, Multimeter, Hi-pot tester, ESR meter.

Apple Computer~contracted by Kelly Services, Fremont, Ca 04/1994 to 05/1995 Certified Surface-mount Operator

Complete understanding and operational knowledge of the Mac-II Apple main computer boards.

Demonstrated the ability to reprogram any surface-mount machines operational failures.

Certified in the visual inspections for incorrect components and soldering defects.


United States Navy 7 Years Honorable Discharge 07/1978 to 06/1985

Aviation Hydraulic Technician ~ Navel Air Station Point Mugu California


DeVry University Phoenix, AZ 1988 Associates of Applied Science

Paradise Valley Community College Phoenix, AZ 2003 Surveying Computer IT

With all of my Military and Associates of Applied Science Education, along with

working in the Electronics Industry and Leadership. This Candidate would be a great addition to

a Company searching for a Knowledgeable and Trustworthy Technician.



Contact this candidate