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Certified EHR Training Implementation Consultant

Lawrenceville, Georgia, United States
October 17, 2017

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Sabrina Gields

**** ****** **** **

Dacula GA 30019

770-***-**** c.

Health Information Systems (HIS) Information Technology (IT)

Ambulatory/Implementation Clinical Analyst Consultant

Looking to secure a position where my skills can be used in the areas of Training and Implementation, process optimization, interface development, technology and integration, training and knowledge training. I have also worked in several hospitals around the Atlanta metropolitan area, as a Patient Care Assistant.

Core Competencies

(EHR) Nationally Certified Electronic Healthcare Records Specialist 08/2017

-Epic Implementation -Radiant

-Training Ambulatory Support -Ambulatory Clinical doc

-Clinical Analyst Consultant -Patient Management

-EMR/EHR -Epic Care 2009

-Clinical Documentation - Implementation Trainer

-Life Cycle, Process Automation, -Vendor Management Software Interfacing,

-Systems and Hardware Analysis, -CPOE, Radiant, Cadence

-Client & Vendor Presentations -Resolute Billing Software

EDUCATION: Saint Leo University BS. Health Care Management 05/2018

Atlanta Pediatrics Group 1/2013 6/2017

Implementation Training Consultant

3 years Training and Implementation experience

Working knowledge of Next Gen software systems

Proven experience as an excellent engaging trainer

Traveled to customer sites for onsite training; 50 – 75% based on weekly client training programs.

Ability to technically understand how the software works so you can adapt and communicate workflow and processes.

Flexible and able to adjust training content on the fly when necessary

Ability to work with challenging customers in a calm, professional manner

Ability to work independently; dependable, and organized with the ability to handle administrative functions in a timely fashion (expense reporting, coordinating travel, training schedules)

Excellent communication skills; ability to communicate clearly for remote trainings using

Experience with Go to Training or other online web tools

Twelve plus years of IT experience in Healthcare Information Systems and IT Administration combined.

Responsible for implementing, designing and providing support for assigned administrative information system applications in Client server and web environments using a variety of technologies, including but not limited to patient management and Implementation.

Coordinates inpatient and outpatient scheduling application, completes appropriate fields and submits claims for HIPAA compliant transaction formats.

Created documentation of the In-patient systems to accurately reflect the severity of the patient’s condition on admission and throughout the stay to support effective care, delivery, and resource utilization.

Adhered to the JCAHO, Medicare compliances; assisted with development and compliance based solutions.

Educated staff; developed effective tools needed for staff documentation.

Developed work flows, review and resolution of complex build issues within the application.

Cedars Sinai California (Contract Assignment) 10/2012 01/2013

LIMS Project Lead/Consultant

Assisted Project Manger and PMO organization with LIMS (Laboratory Information Management) with quality assurance issues.

Interacted with internal users in Lab environment and assisting to lead efforts to increase quality, productivity and attainable timelines.

I also display multiple years of technical LIMS and a QA background in addition with 3 + years of Project Lead experience in a Pharmaceutical LIMS environment.

04/2008 - 10/2012

Implement Allscripts application, assist with system design, provide end-user support on it, and maintain data quality.

Participate in training and testing; serve as liaison between users and implementation staff.

Troubleshoot problems and questions during training and Go-live

Revision of medical terminology within the modules, inserted information that was ever-changing and needed updating

Trained others on how to input, gather and formulate information for the purpose of obtaining correct data results from the Epic applications

Enterprise Inpatient Registration, helping to improve the bed utilization giving uses the tools to manage hospital stays, from pre admission through discharge.

Accessing an efficient census workspace that allows them to view and update current information on patients in their care.

Assisting nurses and other staff members plan for upcoming events. Following up on missing or inconsistent data and assess utilization.

Technical and functional knowledge of assigned information systems required

Provided expertise support to other departments in the development of clinical information systems, products and services responsive to current and future needs

Tracked and advised on industry standards for the clinical needs.

Enterprise Scheduling, maintaining the centralized SharePoint sites with updating scheduling and status information.

Documenting decisions made to slotting information during conference calls with Service Leaders, Enterprise Accounting applications.

Able to work as liaison with the staff and Technology Services Group.

Work with end users for successful change management.

Workflow Analysis defining current state and design future states.

Resolute Hospital Billing, coordinating inpatient and outpatient billing for hospitals.

Supporting the billing staff throughout the hospital, helping to improve the financial performance, encouraging excellent patient service, inserting, histories in a central location.

Analyze and document end-user needs for development and modification of systems, make scope and specification recommendations.

Define implementation objectives and deliverables for proposed systems in accordance with departmental procedures.

Allscripts 11.2 Enterprise EHR, writing and executing test plans for unit, utilizing SSMT application for managing configuration deployment, building, training, providing Go Live support. Conducting on-site small and large group software training sessions. Ensuring client uses are properly trained in areas of the application related to their job function.

JFK Memorial Hospital Indigo CA

Credentialed Ambulatory Implementation Analyst 12/2006 - 4/2008

Ambulatory, CPOE and Cadence

Provided hands-on, in physician office implementations experience

End user training, Go Live, and follow up for Prime Practice and Chart Prep, and follow up for Prime Chart. Each module had 24-32 onsite training per trainer

Credentialing and contract negotiation, documentation audits for compliance and EMR migration; diagnostic, service, and procedural coding (ICD-9-CM and CPT-4), audits and training; reimbursement analysis, revenue cycle management billing

A solid understanding of the business aspects of physician based business operations, and the software/hardware used to support this experience..

Communicated new processes with physicians and other healthcare professionals.

Experienced in providing pre and post go live support and training consisting of classroom and onsite.

Work within different Epic modules, oncology, respiratory, ambulatory, in an ER outpatient environment.

Proficient in order entry, patient records, data converging, software.

Created course design documents based on job task, user, and analysis.

Developed end user and facilitator training materials from course design documents

Prioritized critical content and incorporate it in all materials.

Provided input for modifications to course content and activities.

Created participant-centered training materials supporting course objectives.

YOH LLC 4/2008 -1/2011

Cisco Systems Sr. Network Engineer

Core Routing and Switching Skills

Knowledge of Mobile IP infrastructure

Cisco Service Provider experience (GSR, 7600 routers, 6500 switches.

Complete understanding of operational knowledge for troubleshooting of routing protocols like EIGRP, OSPF, BGP, RIP etc.

Complete understanding of firewalls & different deployment architecture.

Complete understanding of security concepts.

Perform Cisco software and patch installations, upgrades and voice gateway configurations.

Concert Telecommunication Atlanta 6/2005 - 2/2008

Sr. Systems Analyst II

Opens change requests, attends change meetings

Provide Unity project support

Perform monthly consumption reporting and billing reconciliation

Perform remote complex IMAC and routing changes

Perform security compliance health checks in line with customer security requirements

Delta Staffing/ Delta Technology 2/2004 - 5/2005

Systems Engineer

Gathering and analyzing functional and technical requirements.

Developing requirements and design specification documents.

Tracing and allocating requirements, evaluating alternative technical solutions via trade studies, designing solutions, and verifying compliance with requirements.

Evaluating alternative technical solutions via trade studies, designing solutions, and verifying compliance with requirements.

References Furnished Upon Request

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