Customer Service Sales
Resume:
Samantha Dominguez
Receptionist/Assistant
El Paso, TX 79936
ac1vu8@r.postjobfree.com
Call center professional with expertise in call center management, sales, and customer service, strengths in communicating, helping others. Organized and dependable. Personable and professional under pressure
WORK EXPERIENCE
Receptionist/Assistant
- February 2016 to February 2017
Inbound and outbound calls
● Provided free estimates for fencing over the phone
● Process billing
● Promptly responded to general inquiries from members, staff, and clients via telephone, mail, e-mail, and fax
● Managing and scheduling employees for field work
● Offer information on product lines and services as well as demonstrations Allstate insurance
Sales/Customer Service
- October 2014 to December 2015
Outbound calls
● Provided auto and home quotes
● Return sales inquiry calls and determine hw we can help the potential customer with needs
● Provide exceptional customer service while supporting all departments, company goals and objectives.
● Followed up on purchases, inquired about satisfaction, and suggested additional items or services Data entry
El Paso County Court House - May 2013 to October 2013 Processed ballots
● Cross trained and provided back up for other customer service representatives when needed
● Worked collaboratively with a team to track and monitor ballots EDUCATION
El Paso community college
April 2009
High school equivalency
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