Customer Service Data Entry

Patricia Morin

********.*****@*******.***

**** ***** ****** ****, *******, CT, 06450

203-***-**** or cell 203-***-****

Professional Profile

Experienced, dedicated and skilled professional with understanding of various industries including banking, insurance and manufacturing environments.

Able to adapt to new and emerging software including Microsoft, Excel, Access, Power Point, Quick Books, etc. to prepare reports, memos, letters, and other documents.

Highly effective communication skills with the ability to respond to the needs of peers, supervisors, sales representatives, and clients.

Strong office management capabilities with both personnel and projects.

Able to multitask within fast paced environments during periods of major corporate change.

Academic background in business administration and accounting.

Education

Middlesex Community College Middletown, CT

Associate degrees in both Accounting and Business Administration December 2014-May 2017

GPA: 3.62/4.0; Honors: Dean’s List

Projects: Utilized Access to develop databases to be used for various projects. Developed Power Point presentations and presented to groups of 25+; performed market research to identify product to sell and develop. Enhanced knowledge base of current, up to date trends in principles of management, marketing, customer service, microeconomics, and macroeconomics. Developed projects for public speaking, managerial communications, and business software applications to groups of 25+ on various topics.

Skills

Extremely organized with exceptional attention to details.

Proficient in preparing, distributing and maintaining highly confidential documentation, reports, files, and correspondence.

Able to grasp, adapt to new ideas and concepts to develop innovative and creative solutions to problems.

Capable of working alone or as a team member to meet deadlines.

Clerical: Typing, filing, faxing, answering multi phone lines, data entry, ADP experience, problem solving, business machines, inventory control, customer service, etc.

Financial: Oversaw expenditures of corporate credit card, managed purchasing, and inventory control.

Work History

Successfully provided varying levels of professional and administrative support to the following companies during times of acquisitions, closings and mergers.

ATI Flat Rolled Products, Wallingford CT Senior Materials Coordinator 2000-2014

United Health Care, Meriden, CT Benefits Specialists 1998-2000

Meriden Auction Rooms Meriden CT Office Assistant and Receptionists 1990-1997

National Industrial Bank, Meriden CT Commercial Loan Technician 1988-1989

Shawmut Home Bank, Meriden CT Commercial Loan Tech, Bookkeeping, Proof 1981-1988

Work Experience Program City of Meriden, Meriden, CT Purchasing for Veterans Memorial Hospital 1979-1981

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