Resume

ELENA MEADERS

Phone # (940) ***-****

**** ********* **, ****** *****, TX 75007

ac13qm@r.postjobfree.com

PERSONAL ATTRIBUTES:

Over 10 years in the Information Technology industry as a VMware virtualization and Windows System Engineer, with experience in the installation, configuration and monitoring physical and virtual servers.

Ability to work in a fast-paced, goal-oriented, team environment with extensive experience developing relationships with co-workers and customers

Strong leadership skills with proven ability to set vision

Detail-oriented, fast learner and able to concentrate on task at hand

07/25/2016 – Current

Coserv gas and electric Co.

Big Fix IBM Security Endpoint Manager Wintel Administrator

Developed and implemented online security procedures, manipulating with data tables, creating reports, statistics, graphs. Providing support for Windows server 2000/2003/2008/2012 Enterprise, Standard, R2 . Install SQL Server rolling updates on a failover cluster using Big Fix baselines, check on SQL backup and DB space, administer DB users. Monitor each node and SQL server instances for errors, verify that the cluster is running without any issues. Worked with IBM - Install and set up Big Fix IBM security software to scan and patch Windows, ESXi, Linux servers to prevent security threats.Ensured compliance using Qualys (Kenna), IT scanning platform with Risk Meter Dashboards/ real-time threat feed. Worked with management to update security manuals and address current security concernsReviewed system access data and monitored database access, Ensured compliance with internal and external safety standards. Reviewed system access data. Worked with IPsec, VPN, SSL1, certificate Signing Request (CSR) - IIS 5 and 6, supported migration SHA-1 SSL certificates to SHA-2 SSL

Manage roll out and upgrades of the VMware infrastructure when required with minimal impact to guest systems . Troubleshooting, and incident resolution for the VMware infrastructures services and others as required.

01/2008 – 07/25/2016

Essilor of America

Pre-Prod ESX, Wintel/SQL/Windows /VM system Engineer

Install and maintain a Windows server 2000/2003/2008/2012 Enterprise, Standard, R2, SQL Server 2000, 2005, 2008,2012 device drivers, and firmware.

Supporting the planning, provisioning, and ongoing environment management tasks in support of VMware ESXi cluster infrastructure, vSphere5, DRS and HA configurations

Provide 3-d level support of daily activities of the SQL environment in conjunction with Operations and Services. Detect and correct issues with high availability and disaster recovery technologies. Install and configure 2008 and 2012 SQL server in cluster and standalone environment, maintain and report on database user access levels, determine, establish, and maintain optimum SQL configuration settings, SQL Server patching and upgrades, resource capacity planning (CPU, memory, IO, storage), perform DB migration, maintenance and recovery (backup, restore),

Set up and maintain scheduled jobs as needed by the system or user applications (SQL and OS specific).

Managing P2V/V2V migrations for the various VMware ESXi 5.1, 5.5 farms (completed over 150 production P2V windows and RH migrations -including live migrations).

Troubleshooting, monitoring (using Unicenter and SolarWind), and reporting cost of resources per cloud components using vRealize operations Open Stack plugin in vSphere client, knowledge of and experience in; Working with open stack dashboard to monitor cluster health, check for error logs and uptime, capacity and cluster health, controlling and managing cloud resources.

Hardware installation, configuration, maintenance and troubleshooting of Dell PowerEdge and HP Proliant line of server.

Managing Lab Print servers (100+), print queue, install and remove printers, clear and monitor printer queue/jobs, update printer drivers.

Create a E2E test environment to ensure the timely delivery of a bug-free product, test OS and applications before and after applying patching and hotfixes. Migrate tested data from test to pre-production and production servers.

Managing Active Directory domains, SFTP,FTP, and Group Policies, upgrade and maintain application and Software licenses.

Experienced in Patch management and upgrades on existing servers with SP, security patches, Antivirus definitions

Provide hardware and software recommendations to fulfill the needs of business and IS initiatives.

Back up (Avamar and EMC) all system-related files to ensure full backup and recovery capabilities.

Monitor system performance, including providing management with historical performance statistics.

Set up file permissions to control access to specific files and directories.

Install and maintain multiple servers for Spotfire Tibco farm. Working with data, manipulating and extracting data to tables, creating graphs, prepare, compare and analyze data.

Career Summary

09/2000 – 09/2007

Engineer in Manufacturing/Technical Support

IBM Corporation (Coppell, TX), IBM Global Solution Center

COMPUTER/BUSINESS DEVELOPMENT SKILLS AND JOB RESPONSIBILITIES:

Responsible for providing OS installation, applications, hot fixes, flash BIOS updates, anti-virus updates, device drivers and system services for Windows 2000/03 Server, XP, AIX for both staff and lab projects

Assemble, build, configure and provide system support for eServers xSeries running Windows 2000/2003/XP, Linux (SUSE, Red Hat)

Configure Network settings. Support the technical lab staff in LAN and wireless troubleshooting. Provide networking cable, switches, and routers management for 20,000 Sq. Ft. Lab.

Manage both: physical and virtual systems. Install, configure, and create backup images for host systems and VM, work with Microsoft Virtual Server running on multiple physical platforms xServer and Microsoft® Virtual Server environments

Responsible for day to day inventory control, maintenance, shipping and receiving Lab hardware, building hardware for lab projects including installation of disks, mother board, memory, cards and replacement of failed parts

Extensive knowledge and use of MS Word, Excel, Power point, Lotus Notes, Lotus Freelance Graphics, HTML,Citrix, Assembly language, applications used in Webservices project: Web Sphere Application Server, Microsoft IIS, Tivoli Endpoint Manager (TEM)

Develop and implement strategic business plan to achieve business goals

Identify firm resources and capabilities through an analysis of the strategic environment (SWOT analysis), identifying gaps, develop, and implement a new ideas that support work/team

Education:

MBA in Information Technology - University of Dallas

Graduation Date: August 2007 (GPA-3.6)

BA in Computer Science - University of North Texas

Graduation Date: 2004

ITIL certified - in December 2015

VCP6 – in progress

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