Angelo Capuozzo

**** ** *** *****, **** Coral, FL 39914 239-***-**** (

abwe8f@r.postjobfree.com

Equipped with a proven track record in operation and developing and

implementing process improvements to increase efficiency and productivity

while reducing headcount and operating expenses, I am writing to pique your

interest in my qualifications for an operations, document services

management or consultant role, in your respected organization. I am adept

in hiring, training, and motivating professional teams; preparing and

administering budgets; negotiating vendor agreements; and managing customer

relations. In addition, I offer a significant catalogue of achievement

that I am sure will prove my ability to drive the growth and profitability

of your business.

Over the course of my career, I performed across a variety of

industries. At OTHS, I started an outsource company; I have excelled as a

project/implementation manager at Eclaro Consulting where I consulted on a

10-branch national project. I have been an operations manager at DMR

Consulting and at Prudential Health Care and a record manager at Audiovox

and a Project Manager at Auto One Insurance. During my tenure with Chase

Bank, I excelled while serving as operations officer as well as assistant

vice president of the microfilm services department. Most notably, I was

selected to start up and manage the operations of an image management

services department, where I hired, trained, and supervised multi-site

staff and strategically allocated and managed $2M+ annual budget to

maximize use of resources, and control costs. My latest role is that of a

recruiter, working for multi-companies in United States & Canada.

In addition, I significantly reduced expenses and headcount by

revamping various operations of the organization, including:

( revolving credit customer service - 600,000 savings ( installment

loan processing - $720,000 savings( signature card verification - $210,000

savings ( student loan organization - $253,000 savings( debit card

linking - $230,000 savings

Confident in my ability to positively affect your business as a part time

or full time, or as a consultant or by project, if the project is out of

area, I will be on site or relocate as needed. I suggest we meet in person

to discuss my qualifications in further detail. In the interim, thank you

for your time and attention...

Sincerely,

[pic]

Angelo Capuozzo

Angelo Capuozzo

2941 SW 9th Place, Cape Coral, FL 39914 239-***-**** (

abwe8f@r.postjobfree.com

Qualifications for: Management: Operations or Information Services

Profile

Performance-focused Manager with expertise in analyzing business

requirements, implementing operational and technology-driven solutions and

steering broad-scope operations toward supporting a progressive company in

maximizing results. Adept in hiring, training, managing, and motivating

teams to ensure the achievement of departmental and corporate goals.

Effective communicator and leader with demonstrated abilities negotiating

vendor agreements and managing customer relations.

Scope of Mastery

(Project Management ( Day to Day Operations ( Systems Installation (

Budget Control ( Training Staff ( Start-Up Capture Operations ( Contract

Negotiations, ( Vendor Management

Career Synopsis

Sears

2013-Present

Home Improvement Consultant

. Trained on Windows, Flooring, Patio Doors, Entry Doors, Siding & Roofs

for the home

. Conducted in house demonstration, showing consumers, the different

between Sears Products & competitors.

. Closed Sales.

AC Recruiting

2009-2013

VP of Recruiting

. Possess strong technical/business acumen and understanding of technical

requirements; deep sourcing skills and experience sourcing passive

candidates;

. Possess excellent knowledge of recruiting and hiring processes including

sourcing, interviewing, reference checking, tracking, salary

negotiations, and closing excellent candidate assessment skills.

. Recruiting for healthcare & IT industries across the USA and Canada

Randstad (United for Families)

2011-

2011

Lead person

. Project- Converting case management records from 5 service centers for

United for Families (a non-profit agency that supports children and

families served by the child welfare system), to electronic form.

. Manage a staff of 11 in

o Prepping records

o Scanning records using an IBML Image Trac 3

o 100% Quality Control

OTH

Services

2007-2009

Operation Manger- Consultant

. Start up Outsource Company

Setup Barcode system for tracking work, Installed scanners & evaluate

capture software.

Setup EMC Quick Scan with Kofax VRS for capture & image cleanup

Hired & trained staff in all positions including Personally

Identifiable Information (PII) & Protected healthcare information

(PHI)

Wrote all procedures & Training manuals

. Design the process to make 9,000,000 pages(on microfiche & from

paper/photos) of medical records 508 compliance, to include, scanning,

indexing, OCR & read order using Prime Recognition software (Zone, View,

OCR, Verify, & Post) & Adobe Acrobat version 8.0 to check for

accessible.

Auto One Insurance

2004-2007

Project Manager/System Analyst

. Gather user requirements for a Document Management system

. Wrote RFI/RFP. Evaluating imaging vendors to supply software for

enterprise solution, starting with Claims Department. Proposal to include

Content Manager, Enterprise Report Manager (COLD), Record Manager,

Business Process Management( Workflow) services and document capture.

. Installed & configured ACIS ( Accent Capture Internet Server) for remote

site

. Intergraded third party systems with FileNet Workflow. Data was being

received from one, modified & provide to the other system.

. Designed mailroom workflow. Ran operations, trained staff on scanning

hardware & software.

. Converted 2.4 million images from a third party vendor to FileNet P8

system

Robert Half Consulting (AutoVox Manufacturing)

2004-2004

Record Manager

. Implement record retention policies and procedures that will incorporate

both government regulations and Sarbanes' retention requirements.

. Establish a senior-level Records Management Strategic Planning Group

. Conducting a corporate wide records inventory.

Eclaro Consulting- (ARCH

Insurance

2003-2004

Implementation Manager

. Managed backfile conversion of all paper claims files to electronic files

in the corporation file room while being System Administrator for the

Image Right system

. Automated the File Room for files check in/out

. Implemented an Image Right imaging system in NYC (one of 10 National

branches to be implemented).

. Trained Users in Image Right Desktop software

IBM

2000-2003

Pre-Sales Senior Software IT Specialist

. Conducts customer presentations of the IBM imaging product line and

responds to RFPs and RFIs for customers interested in purchasing IBM

software.

. Provides pre-sales support of IBM On Demand, Content Manager, and Records

Management software.

. Served as the image architect on major state government engagements

valued at more than $1M, utilizing Kofax Ascent Capture and Captiva as a

front-end.

DMR Consulting (DLJ Securities) 1999-2000

Document Imaging Manager

. Established & managed a new corporate utility to centralize document

capture functions for customers, using FileNet Panagon Capture, Adobe

Capture, and Caere Ominpage OCR software as inputs to the FileNet Panagon

system

. Coordinated and managed multiple projects, to include project planning,

budget management, vendor negotiation and administration, and

implementation

. Designed the layout of and authored a departmental operations manual, to

include job descriptions, service-level agreements, and disaster recovery

sections.

Prudential Health Care 1997-1999

Business System Analyst

. Evaluate new technologies or new ways of using existing technology.

Focusing on Imaging, Workflow, Document Management & Knowledge Management

. Developed RFP for Imaging & Data Capture Services.

. Designer & Project Manager for new Claim (HCFA 1500& UB92) Processing

System (scan & index) in 14 sites nationally

. Evaluated Document Management software (Saros, PC DOCS, Documentum &

Lotus) for enterprise.

. Chaired Center of Excellence for Document Management

Chase Bank

Operations Officer

. Started and manage the operations of a 6X24 new image management services

department, including hiring, training, and supervising multi-site

personnel and administering a $2,000,000 annual budget.

. Developed an RFP for a disaster contingency plan for image systems.

. Instituted the first four-shift, three-day workweek to eliminate overtime

and reduce expenses.

. Invented and implemented the NANOFICHE system bank-wide, generating

$125,000 in cost savings while increasing microfiche production 17%.

. Oversaw the daily operations of 6X24 records and microfilm services

department for the bank.

Education Professional Affiliations

Bachelor of Science- Information Technology

Master of Science-Information Technology Association of

Image and Information Management (AIIM)

Association of Records Managers and

Administrators (ARMA

Professional Certifications New York State

Real Estate License

Certified Document Imaging Architect (CDIA) Notary Public for the

State of Florida

Certification: Kofax Ascent Capture

Certification: Kofax Accent Capture Internet Server

Certificated by AIIM, Master of Information Technology

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