LISA L. HALLINAN
Over 15 years of customer service experience in managing multi-million dollar corporations. Proven success in
overseeing and training the support staff, food service, laundry, housekeeping and maintenance departments.
AREAS OF EXPERTISE
• Recruiting, training and staff management
• Housekeeping, laundry and maintenance departments
• Plan, coordinate and supervise catered special events
• Manage food service, inventory control and servicing
• Human Resource Management
• Customer Service
• Record Management
• Microsoft Word, Excel, Publisher
• Strong organizational, analytical and communication skills
• High confidentiality
• Proven leadership and management skills
• Property Management record keeping
• Executive Office Support
• Expenditure Tracking
• Vendor Negotiations
• Expense Reporting
• Facilities Troubleshooting
Microtel Inn & Suites 5/12 – Present Executive Housekeeper
Supervise, hire and train housekeeping staff, laundry staff, and houseman for a Hotel in Middletown, NY. Manage the
inspection of rooms, training in sanitation, constant monitoring for customer satisfaction and all inventory control.
Stewart’s Shop 10/11 – 5/12 Store Manager
Manager for a convenience store/gas station in several locations in the Sullivan and Orange counties. Responsible for
food preparation, sanitation of core area, customer service, marketing, audits, inventory control, cash checks, ordering of
food and service supplies. The hiring and training of partners for the store. Working all hours of the store as needed to
Guardian Self Storage 5/11 – 10/11 Property Manager
A self storage property located in Warwick, NY that has 385 units. Customer Service, Marketing, Sales, data entry.
Manage a retail store with sundry items, rental of units, collection of rent money, agreements, liens and property
LISA L. HALLINAN
684-A State Route 211, Montgomery, NY 12549 email@example.com 845-***-****
DUSO Food Distributors, Inc. 1/11 – 5/11 Customer Service Rep.
Warehouse Purchasing and Receiving of products for a food distribution company. Entering and processing Purchase
Orders, taking orders over the phone and entering them into a computer system. Checking on orders for customers, daily
data entry, printing invoices, filing invoices and answering a multi-line switchboard.
Camp Echo, Bloomingburg, NY 1996 – 2010 Director of Operations
Responsible for the daily operations of a 204 acre co-ed residential summer children’s camp located in
Bloomingburg, NY. Directly supervised and trained housekeeping, laundry, maintenance, security and office
staff on a daily basis. Plan, coordinate and manage special events including, weddings, Bar/Bat Mitvah’s,
reunions and birthdays. Organize and supervise the needs of rental/user groups. Directly supervise contractors
and subcontractors for facility improvements. Responsible for the completion of projects according to plans,
schematics and punch lists. Implement guidelines to stay within contract requirements and oversee purchasing
for several departments within the company. Develop and implement safety standards for the camp. Meet with
Town Officials for building inspections and approvals. Purchase Orders and budget requirements for several
departments within camp. Interview, hire and fire of staff for all support areas in camp including
housekeeping, laundry, security, office, food service and maintenance departments.
Pine Bush Central School District 2000-2002 Teaching Assistant
Certified by the State of New York as a Teaching Assistant in Special Education. Work with children needing special help
with one on one developmental skill. Assist teacher with classroom instructions in a Kindergarten and first grade class.
Greenhouse Apartments, Newburgh, NY 1993-1996 Resident Manager
Manage a 70 unit apartment complex in the Town of Newburgh with responsibilities including, rental office
procedures, supervising apartment renovations, punch lists and maintenance. Responsible for Section 8
paperwork and inspections, as well as, processing evictions for non payment on rental units. Marketing and
community needs such as community fundraisers, yard sales and gardening projects.
Pyramid Companies, Middletown, NY 1990- 1992 Administrative Assistant
Manager of an on-site construction office that built a 1,000,000 sq. ft. regional shopping center located in
Middletown, NY. Train and supervise office staff for Project Managers, compilation and submission of DEIS
reports and Planning Board meetings, switchboard operations and training, ordering office supplies as well as
typing corporate documents.
• Graduate of SUNY New Paltz in 2000 - Certified by NYS as a Teaching Assistant
• Certificate of Completion in Fundamentals of Management & Supervision
• Certificate of Completion in Worker’s Compensation
• Certificate of Completion in Medical Transcription