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Pine Bush, NY
February 24, 2013

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***-* ***** ***** ***, Montgomery, NY 12549 845-***-****


Over 15 years of customer service experience in managing multi-million dollar corporations. Proven success in

overseeing and training the support staff, food service, laundry, housekeeping and maintenance departments.


• Recruiting, training and staff management

• Housekeeping, laundry and maintenance departments

• Plan, coordinate and supervise catered special events

• Manage food service, inventory control and servicing

• Human Resource Management

• Customer Service

• Record Management

• Microsoft Word, Excel, Publisher

• Strong organizational, analytical and communication skills

• High confidentiality

• Proven leadership and management skills

• Property Management record keeping

• Executive Office Support

• Expenditure Tracking

• Vendor Negotiations

• Expense Reporting

• Facilities Troubleshooting

• Delegation/Follow-up


Microtel Inn & Suites 5/12 – Present Executive Housekeeper

Supervise, hire and train housekeeping staff, laundry staff, and houseman for a Hotel in Middletown, NY. Manage the

inspection of rooms, training in sanitation, constant monitoring for customer satisfaction and all inventory control.

Stewart’s Shop 10/11 – 5/12 Store Manager

Manager for a convenience store/gas station in several locations in the Sullivan and Orange counties. Responsible for

food preparation, sanitation of core area, customer service, marketing, audits, inventory control, cash checks, ordering of

food and service supplies. The hiring and training of partners for the store. Working all hours of the store as needed to

cover shifts.

Guardian Self Storage 5/11 – 10/11 Property Manager

A self storage property located in Warwick, NY that has 385 units. Customer Service, Marketing, Sales, data entry.

Manage a retail store with sundry items, rental of units, collection of rent money, agreements, liens and property

management responsibilities.


684-A State Route 211, Montgomery, NY 12549 845-***-****

DUSO Food Distributors, Inc. 1/11 – 5/11 Customer Service Rep.

Warehouse Purchasing and Receiving of products for a food distribution company. Entering and processing Purchase

Orders, taking orders over the phone and entering them into a computer system. Checking on orders for customers, daily

data entry, printing invoices, filing invoices and answering a multi-line switchboard.

Camp Echo, Bloomingburg, NY 1996 – 2010 Director of Operations

Responsible for the daily operations of a 204 acre co-ed residential summer children’s camp located in

Bloomingburg, NY. Directly supervised and trained housekeeping, laundry, maintenance, security and office

staff on a daily basis. Plan, coordinate and manage special events including, weddings, Bar/Bat Mitvah’s,

reunions and birthdays. Organize and supervise the needs of rental/user groups. Directly supervise contractors

and subcontractors for facility improvements. Responsible for the completion of projects according to plans,

schematics and punch lists. Implement guidelines to stay within contract requirements and oversee purchasing

for several departments within the company. Develop and implement safety standards for the camp. Meet with

Town Officials for building inspections and approvals. Purchase Orders and budget requirements for several

departments within camp. Interview, hire and fire of staff for all support areas in camp including

housekeeping, laundry, security, office, food service and maintenance departments.

Pine Bush Central School District 2000-2002 Teaching Assistant

Certified by the State of New York as a Teaching Assistant in Special Education. Work with children needing special help

with one on one developmental skill. Assist teacher with classroom instructions in a Kindergarten and first grade class.

Greenhouse Apartments, Newburgh, NY 1993-1996 Resident Manager

Manage a 70 unit apartment complex in the Town of Newburgh with responsibilities including, rental office

procedures, supervising apartment renovations, punch lists and maintenance. Responsible for Section 8

paperwork and inspections, as well as, processing evictions for non payment on rental units. Marketing and

community needs such as community fundraisers, yard sales and gardening projects.

Pyramid Companies, Middletown, NY 1990- 1992 Administrative Assistant

Manager of an on-site construction office that built a 1,000,000 sq. ft. regional shopping center located in

Middletown, NY. Train and supervise office staff for Project Managers, compilation and submission of DEIS

reports and Planning Board meetings, switchboard operations and training, ordering office supplies as well as

typing corporate documents.


• Graduate of SUNY New Paltz in 2000 - Certified by NYS as a Teaching Assistant

• Certificate of Completion in Fundamentals of Management & Supervision

• Certificate of Completion in Worker’s Compensation

• Certificate of Completion in Medical Transcription

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