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United States
September 29, 2008

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Michelle Medema

**** *. ******* **. #***

Sioux Falls, SD 57106

Cell: 605-***-****

E-mail: ********@*****.***


* Organizational Skills * Multi-Tasking * Managing High Levels of Stress

* Problem Solving * Team Building * Employee Training

* Team Leader * Customer Service * Policies & Procedures

* Sales Techniques * Phone Etiquette * Working Independently


Graphic and Web Design

Provide effective and functional web designs for clients to meet their specific branding needs.

Worked directly with Marketing Directors to establish project scope, interaction guidelines, and project timelines.

Ensured accuracy of website content by thoroughly editing and cross-checking.

Maintain, design and coordinate the production of headstones utilizing the Gerber graphics software and plotter.

Office Management

Manage all aspects of front office tasks and responsibilities. With emphasis on maintaining all schedules, meetings, and correspondences. Answer, screen, and direct all calls. Reconciliation of office budget and processing of all invoices. Develop, organize, and administer all presentations.

Health Information Management

Responsible for organization, analysis, and evaluation of medical records.

Knowledge of filing, release of information, chart assembly, chart audit and HIPPA regulations.

Scan confidential documents for future electronic reference.


Web & Graphic Designer/Office Manager

Wild Horses Multimedia, Sioux Falls, SD Jan. 2007/July 2007-Jan. 2008

Graphic Designer/Office Assistant

Family Memorials by Gibson, Sioux Falls, SD 1993 – 2003/April 2006-June 2007

Medical Records Technician

Scottsdale Osborn Hospital, Scottsdale, AZ October 2005-Dec.2005

Medical Records Assistant

Copper Mountain Inn, Globe, AZ May 2004-Sept. 2005


Adobe Photoshop CS3, Macromedia Flash CS3, Macromedia Dreamweaver CS3

Adobe Illustrator CS3, Premiere Pro, Adobe Indesign CS3, 3DS Max, Gerber Omega,

Windows Office XP Professional 2002; including Access, Excel, Outlook and Power Point.


Graphic Design/Multi-Media

Associate of Applied Science Degree

Westwood College Online, Denver, CO. 2004-2005


Deans List, 2004-2005; Westwood College, GPA 3.88

Associated with the Sioux Falls Chamber of Commerce

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