Operations & Scheduling Coordinator with Analytics Skills

Adrien Zhong

***********@*****.*** 740-***-****

Education

The Ohio State University Columbus, OH

Bachelor of Science in Business Administration August 2022 - December 2025 Economics Specialization GPA: 3.8/4.0

● Dean’s List

● University Honors

● Magna Cum Laude

Work Experience

Assistant Director - Huntington Learning Center Lewis Center, OH Jan 2026 – Present

● Directed daily operations of a high-volume tutoring center, overseeing payroll, scheduling, facility management, and administrative workflows.

● Coordinated complex scheduling across dozens of students, parents, and instructors, optimizing time slot allocation and improving utilization efficiency.

● Built automated scheduling and availability tracking tools in Excel using advanced formulas (e.g., COUNTIFS, FILTER, and Pivot Tables), enabling visibility into current staffing capacity

● Supported teacher training and onboarding in collaboration with center leadership, ensuring consistency in instructional quality and program delivery.

● Led local marketing and community outreach efforts, developing partnerships with nearby businesses and increasing client engagement.

● Contributed to a significant increase in monthly revenue performance by improving scheduling efficiency, operational organization, and client coordination.

● Utilized tools including Microsoft Excel, Power BI, Google Workspace, Microsoft Office, Zoom, and Microsoft Teams to manage data, reporting, and communication Camp Counselor - OSSC Westerville, OH July 2022 - July 2025

● Worked as a camp counselor for a school-sponsored summer camp at Otterbein University, for string orchestra students from elementary to high school age.

● Facilitated sectional and chamber group instruction as well as setup and cleaning. Camp Counselor - OWU Summer Music Camp Delaware, OH May 2025

● Provided 24-hour setup assistance, support, and errand running for a strings camp in Delaware, OH

● Helped guide rehearsals for the senior-level orchestra group, assisting with instruction and supervision. Certifications and Skills Experience

Google Data Analytics Completed August 18, 2024

● Completed 8 courses designed to prepare workers for introductory data analytics roles.

● Competent in tools and platforms such as R, SQL, and Tableau.

● Expert level proficiency in using Excel spreadsheets.

● Established ability to prepare, process, analyze and share data for action. Econometrics & Data Analysis Projects Ohio State University Aug 2023 – Present

● Conducted time series analysis on inflation data within the online game Path of Exile in order to determine whether standard economic measures (inflation, CPI) apply within an economic simulation.

● Built multiple regression models using Stata and Python to evaluate the impact of tax policy on consumer spending.

● Applied econometric techniques (lags, fixed effects, dummy variables) to correct for bias and note genuine statistical effects.

● Produced clear written reports with data visualizations to communicate findings. Game Development Workshops The Ohio State University August 2023 - 2025

● Collaborated in multidisciplinary teams to conceptualize, scope, develop, and refine playable video games under strict 48-hour deadlines during biannual themed competitions for the OSU Game Creation Club. Technical Skills:R, Stata, Python (pandas, NumPy, matplotlib), SQL, Tableau, Excel, Econometrics, Regression Analysis, Data Cleaning, Time Series Analysis

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