| Resume alert | Resumes 11 - 20 of 1068 |
Support Analyst Customer Service
McKinney, TX, 75072
... Technical Proficiencies Platforms: Matrix, PEGA, Avaya, Tools: Microsoft Word, Excel, PowerPoint, Outlook, Teams, SharePoint, Spotfire, WFM, DPI, M6, VX Field, and many Frontier proprietary programs. Hardware: Windows OS Career Experience Frontier ... - Apr 09
... Technical Proficiencies Platforms: Matrix, PEGA, Avaya, Tools: Microsoft Word, Excel, PowerPoint, Outlook, Teams, SharePoint, Spotfire, WFM, DPI, M6, VX Field, and many Frontier proprietary programs. Hardware: Windows OS Career Experience Frontier ... - Apr 09
Customer Service Call Center
Hempstead, NY
... ●Call Center Scheduling Software: Utilizing WFM tools to optimize agent scheduling and resource allocation; Monitoring agent activity and adjusting schedules in real-time to meet demand. ●Google Suite: Docs, Sheets, Slides, Gmail: Leveraging Google ... - Apr 09
... ●Call Center Scheduling Software: Utilizing WFM tools to optimize agent scheduling and resource allocation; Monitoring agent activity and adjusting schedules in real-time to meet demand. ●Google Suite: Docs, Sheets, Slides, Gmail: Leveraging Google ... - Apr 09
Information Technology QA Engineer
McKinney, TX
... Through WFM it provides managing work force for organization and adherence to work schedules. Responsibilities: Understand and collaborate on requirements. Participated in requirement review meetings. Prepared test scripts interacting with business ... - Apr 09
... Through WFM it provides managing work force for organization and adherence to work schedules. Responsibilities: Understand and collaborate on requirements. Participated in requirement review meetings. Prepared test scripts interacting with business ... - Apr 09
Project Management Manager
Lansdale, PA
... Tableau Strategic Systems Analysis Data and Report SME, Excel Cross-Functional Supervision Organizational Compliance Workforce Management Healthcare and Benefits Critical Thinking, Problem Solving Areas of Expertise Project Management Lead, UKG WFM; ... - Apr 08
... Tableau Strategic Systems Analysis Data and Report SME, Excel Cross-Functional Supervision Organizational Compliance Workforce Management Healthcare and Benefits Critical Thinking, Problem Solving Areas of Expertise Project Management Lead, UKG WFM; ... - Apr 08
Project Manager Management
Mumbai, Maharashtra, India
... Technical Skills in Verint QM, Verint WFM, Avaya Products, Data Center, Contact Centers. Experienced in SDLC and implementation projects. Strong program and project management professional. Work History Technical Project Manager Acqueon INC ... - Apr 08
... Technical Skills in Verint QM, Verint WFM, Avaya Products, Data Center, Contact Centers. Experienced in SDLC and implementation projects. Strong program and project management professional. Work History Technical Project Manager Acqueon INC ... - Apr 08
Cyber Security Customer Experience
Yorba Linda, CA
... Executive seasoned with 25 Years of CC, UC, and Anything as a service (AAAS) including workflow, KPI, Selling process, and WFM optimization. o Executive leadership, Strategic Planning, and mentoring. o Business to IT Tactical Alignment initiator ... - Apr 05
... Executive seasoned with 25 Years of CC, UC, and Anything as a service (AAAS) including workflow, KPI, Selling process, and WFM optimization. o Executive leadership, Strategic Planning, and mentoring. o Business to IT Tactical Alignment initiator ... - Apr 05
Program Manager, cisco finesse, Help desk, support analyst, WFM
Richmond Heights, OH
... Education Cleveland State University Bachelors Business Administration Major in Marketing Minor in Finance Experience April 2015 – January 2024 Humanify Admin • WFM Admin • Cleveland Clinic Process all New Users in the phone software systems HEAT ... - Apr 03
... Education Cleveland State University Bachelors Business Administration Major in Marketing Minor in Finance Experience April 2015 – January 2024 Humanify Admin • WFM Admin • Cleveland Clinic Process all New Users in the phone software systems HEAT ... - Apr 03
Customer Service Account Manager
Randallstown, MD
... Fingerprinted and bonded with the State of Maryland Department of Justice SOFTWARE SKILLS Microsoft Office Suite, ACCSS, SAM, Rockwell, Outlook, EWI, WFM, Action logs, MYBIZ Dragon, CALI, Oracle/People software, SQL Database, HTM Systems, Thin ... - Mar 27
... Fingerprinted and bonded with the State of Maryland Department of Justice SOFTWARE SKILLS Microsoft Office Suite, ACCSS, SAM, Rockwell, Outlook, EWI, WFM, Action logs, MYBIZ Dragon, CALI, Oracle/People software, SQL Database, HTM Systems, Thin ... - Mar 27
Customer Service Call Center
Pune, Maharashtra, India
... Review all factors (appearance, language and attitude) that affect the image of the division and take immediate actions WFM (Supporting) Ensure timely and accurate Process Shift Swaps and Shift preferences Monitor service level agreement to ensure ... - Mar 26
... Review all factors (appearance, language and attitude) that affect the image of the division and take immediate actions WFM (Supporting) Ensure timely and accurate Process Shift Swaps and Shift preferences Monitor service level agreement to ensure ... - Mar 26
Customer Service Business Partner
Newark, NJ
... AMZL, Sort Center, Prime Now, GSF, and WFM. • Ensure background screening and drug test process are completed in order to achieve labor orders. • Executing New Hire Orientation NHO (proctored) or (virtual) from sending out broadcast communication to ... - Mar 26
... AMZL, Sort Center, Prime Now, GSF, and WFM. • Ensure background screening and drug test process are completed in order to achieve labor orders. • Executing New Hire Orientation NHO (proctored) or (virtual) from sending out broadcast communication to ... - Mar 26