| Resume alert | Resumes 1 - 10 of 397 |
Scrum Master Salesforce Administrator
Charlotte, NC
... Business System Analyst Fiserv Mar 2021 - Oct 2022 (1 year 8 months) • Using SQL and Netezza queries, drove program improvement based upon the Voice of the Customer (VOC) metrics, bug reporting and correction, and natural language IVR training and ... - Apr 25
... Business System Analyst Fiserv Mar 2021 - Oct 2022 (1 year 8 months) • Using SQL and Netezza queries, drove program improvement based upon the Voice of the Customer (VOC) metrics, bug reporting and correction, and natural language IVR training and ... - Apr 25
Customer Service Technical Support
Charlotte, NC
... ● Achieved 95% customer satisfaction by troubleshooting and resolving various customer-impacting issues related to voice and data, spanning multiple networks and elements. ● Facilitated successful onboarding of customers to the latest products and ... - Apr 24
... ● Achieved 95% customer satisfaction by troubleshooting and resolving various customer-impacting issues related to voice and data, spanning multiple networks and elements. ● Facilitated successful onboarding of customers to the latest products and ... - Apr 24
Public Health Infection Prevention
Charlotte, NC
... Supported voice and choice of youth and family via the modeling of presentation of ideas. Proactively coached parents / caregivers and family members on advocating for themselves. Served as member of a Youth & Family Team to support youth and ... - Apr 21
... Supported voice and choice of youth and family via the modeling of presentation of ideas. Proactively coached parents / caregivers and family members on advocating for themselves. Served as member of a Youth & Family Team to support youth and ... - Apr 21
Information Systems Customer Service
Charlotte, NC
... – 6/2011 Network Operation Center (NOC) Technical Specialist I Monitored alarms for T1, DS3, and all other equipment and conditions of network components to prevent delay in the delivery of voice over internet protocol (VOIP), Telephony, Cable, etc. ... - Apr 20
... – 6/2011 Network Operation Center (NOC) Technical Specialist I Monitored alarms for T1, DS3, and all other equipment and conditions of network components to prevent delay in the delivery of voice over internet protocol (VOIP), Telephony, Cable, etc. ... - Apr 20
Customer Service Business Development
Charlotte, NC
... • Build strong relationships instrumental to success, fostering rapport with lab partners, pathologists, logistics teams, TSS, and IT professionals, ensuring a delightful experience for clients and actively listening to the voice of the customer. • ... - Apr 18
... • Build strong relationships instrumental to success, fostering rapport with lab partners, pathologists, logistics teams, TSS, and IT professionals, ensuring a delightful experience for clients and actively listening to the voice of the customer. • ... - Apr 18
North America Business Development
Charlotte, NC
... - Generate YOY growth of unaided brand awareness of our brand through various PR activities, shows, social media, and etc, often being the featured voice to our dealers, media, staff, and customers. - Validated effectiveness and alignment with key ... - Apr 01
... - Generate YOY growth of unaided brand awareness of our brand through various PR activities, shows, social media, and etc, often being the featured voice to our dealers, media, staff, and customers. - Validated effectiveness and alignment with key ... - Apr 01
Agile Coach Scrum Master
Charlotte, NC
... (WF Agile Access) for onboarding new agile teams in both Kanban & Scrum frameworks − Onboard and trained over 200+ team members and stakeholders through the Wells Fargo Agile Access Program − Agile coach over the Managed Voice Experience workstream; ... - Mar 29
... (WF Agile Access) for onboarding new agile teams in both Kanban & Scrum frameworks − Onboard and trained over 200+ team members and stakeholders through the Wells Fargo Agile Access Program − Agile coach over the Managed Voice Experience workstream; ... - Mar 29
Administrative Assistant Human Resources
Stallings, NC, 28104
... including breakdown process for mailing purposes to vendors •Independently and accurately follow up on all inquiries via phone, voice mail, email (for all companies payables) for Developers, Property Management, Vendors •Over 20+ years of prompt and ... - Mar 19
... including breakdown process for mailing purposes to vendors •Independently and accurately follow up on all inquiries via phone, voice mail, email (for all companies payables) for Developers, Property Management, Vendors •Over 20+ years of prompt and ... - Mar 19
Digital Marketing Product
Charlotte, NC
... Lead product/digital adoption initiatives leveraging voice of customer and associate feedback, digital data analysis, competitive landscape research and customer demographic research identifying opportunities for new marketing campaign strategies ... - Mar 18
... Lead product/digital adoption initiatives leveraging voice of customer and associate feedback, digital data analysis, competitive landscape research and customer demographic research identifying opportunities for new marketing campaign strategies ... - Mar 18
Construction Manager Quality Assurance
Charlotte, NC
... ratings, Critical Controls, Mitigations, Counter measures, Design, COD, RFP’s, RFQ’s, RFI’s, AFE’s, Punch lists, Collaboration, Voice of Customer, DMAIC, 5’s, SIPOC, Process mapping, Value stream, Load Balancing, Supply Chain, Lead times, Steering ... - Mar 11
... ratings, Critical Controls, Mitigations, Counter measures, Design, COD, RFP’s, RFQ’s, RFI’s, AFE’s, Punch lists, Collaboration, Voice of Customer, DMAIC, 5’s, SIPOC, Process mapping, Value stream, Load Balancing, Supply Chain, Lead times, Steering ... - Mar 11