Antoinette D. Upchurch, M.S.

Dynamic Leader Dedicated to Optimizing Public Health

Benson, NC 27504 919-***-**** ad45zs@r.postjobfree.com

Public Health Advocacy Preventative Education Infection Prevention

Training & Assessments Tools Development & Revision Crisis Intervention

Addiction & Substance Abuse Counseling Treatment Coordination & Planning

Highly Motivated Leader who proactively promotes public health initiatives to collectively improve the community’s quality of life, including offering proven experience with infection prevention training and a specialization in COVID-19 mitigation. Top Performer who demonstrates skill in delivering programs / services to align with an individual’s needs and ensure responsible practices based on industry standards.

Engaging Communicator who establishes relationships with community members of various cultural, ethnic, and socioeconomic backgrounds while facilitating equity in public health by achieving an absence of systemic disparities in provided services. Ambitious Self-Starter who builds productive alliances among senior-level decision-makers, and who continually leads peers by example and with ethics and integrity.

Education

Master of Science in Addiction Counseling (2019) Grand Canyon University

Bachelor of Science in Substance Abuse (2015) Grand Canyon University

Bachelor of Arts in Biblical Studies (2005) Bethel Bible College

Associate of Science in Medical Office Management (1996) Strafford College

Professional Synopsis

Infection Prevention Training Facilitator (Contracted Role)

Granville Vance Public Health, Oxford, NC 2021 – Present

Maximize infection prevention training initiatives as part of a Region 7 – Regional Prevention Support (RPS) Team with a focus on COVID-19. Skillfully perform infection control and prevention assessments, provide infection prevention education to staff across multiple sites, and provide integral infection control and preventative guidance. Coordinate efforts with the North Carolina Division of Public Health and North Carolina Statewide Program for Infection Control and Epidemiology (NC SPICE) to address identified infection prevention and control gaps. Support investigation, control, education, prevention, and care efforts.

Develop and / or revise tools to assess and promote infection prevention compliance.

Demonstrate up-to-date knowledge of COVID-19 symptoms and infection prevention.

Conducted environmental rounds in the facilities with a concentration of their infection prevention practices.

Conducted evaluations and audits of infection control practices with staff.

Provided community outreach by offering staff infection prevention education, collaboration with organizations to get facilities the supplies needed for outbreaks and assisting with audits

Responsible for building rapport by getting facilities to buy in to the Regional Infection Prevention and use the complimentary services that will help close gaps in infection

Family Support Partner

Youth Villages, Durham, NC 2019 – 2021

Spearheaded forward-thinking assistance to support families with their engagement within the team process, including assisting youth and families in identifying strengths, as well as developing family r, resiliency, and self-care skills. Served families with children through age 18 with emotional, behavioral, mental health, and substance use challenges; contact with the social services system or juvenile justice or court system; and who require emergency services or long-term community mental health. Collaborated with coordinators / facilitators, including Intensive Care Coordinators (ICC) to provide team-based care.

Built trust with parents / caregivers by engaging with them in a non-judgmental and supportive relationship, including listening to and validating individuals’ feelings, values, and perspectives. Continually supported families in understanding their child’s needs and services, and further helped families discern and manage information received related to diagnosis, treatment, and services. Used face-to-face meetings, email, social media, and telephone calls to work with families and provide guidance, support, and resources.

Promoted and reinforced strength-based strategies by coaching and mentoring families.

Supported voice and choice of youth and family via the modeling of presentation of ideas.

Proactively coached parents / caregivers and family members on advocating for themselves.

Served as member of a Youth & Family Team to support youth and families in identifying and engaging with services; attended Youth & Family Team meetings and assisted with meeting prep.

Successfully completed training in Systems of Care, High-Fidelity Wraparound, Team-Based Planning, and Family Support Partner roles and resources available within the community.

Antoinette D. Upchurch, M.S. 919-***-**** Page Two

Professional Synopsis (continued)

Substance Abuse Intern

Sanford Treatment Center, Sanford, NC 2018 – 2019

Leveraged broad scope of industry knowledge toward delivering excellence in counseling for individuals struggling with Methadone and Buprenorphine addiction, along with providing advisement to individuals with alcohol, tobacco, drugs, and other personal challenges (e.g., gambling, eating disorders).

Objectively evaluated patients and developed comprehensive treatment plans based on key research, clinical experience, and client-specific histories. Evaluated patients’ progress and amended treatment plans accordingly. Facilitated beneficial group sessions. Maintained accurate patient records and reports.

Trained to provide counseling and referrals to community resources and programs.

Continually coached clients on valuable skills to remain sober and cope with stressors.

Optimized treatment success via accurate recordkeeping and data / records management.

Teen Parent Counselor Outreach Worker

Coalition for Families in Lee County, Sanford, NC 2003 – 2009

Strategically steered solutions-oriented 1:1 and / or group counseling sessions with pregnant and parenting teenagers while consistently maintaining a caseload of 25 participants. Conducted integral education and empowerment sessions and provided resources with a goal to prevent repeat pregnancies. Provided key care coordination and case management for program participants, including facilitating sessions focused on life issues, parenting concerns, and maternal and child health. Provided child development information, age-appropriate activities, literacy, developmental testing, and referrals to other agencies as part of parenting components. Taught aerobics weekly to parents within the program.

Supervised tours of local health facilities and the community college.

Conducted monthly home visits using the Parents as Teachers Curriculum.

Provided popular group breakout sessions during / after school and in the summer.

Developed an incentive component to promote continued morale within the program.

Led research on Infant Mortality Reduction Initiatives for new African-American mothers.

Trained in the Parents as Teachers model and supported early child development, including assisting moms in identifying early childhood goals, development milestones, and referrals.

Teacher Assistant

Central Carolina Community College, Sanford, NC 2001 – 2003

Played a vital role in supporting dynamic undergraduate instruction, including evaluating student performances (e.g., exams, quizzes, assignments, projects), meeting with instructors and assisting in determining grading criteria, and tracking and recording course grades across multiple formats. Delivered classroom lectures as required and further designed online content as assigned by instructor.

Participated in instructor meetings to discuss instructional and classroom issues.

Built and sustained mutually beneficial relationships among a diverse student body.

Planned, scheduled, and facilitated review sessions for exams per course instructors.

Supplemental Professional Experience

Senior Pastor (Part-Time)

Increasing Faith Deliverance Ministries, Sanford, NC 2003 – Present

Compassionately provide spiritual and pastoral leadership to members while serving as Chief Administrator of the congregation. Preach, teach, and provide primary leadership to ministries of Workshop, Administration, Stewardship, and Outreach. Direct ministry administration and management.

Actively recruit and hire non-ordained staff and call on ordained staff.

Mentor, manage, and evaluate Human Resource Committee and Board Members.

Promote congregational benevolence and community outreach throughout Lee County.

Excellent Professional References Provided Upon Request

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