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New York, NY
... • Turn the Customer service department from a cost to a profit center • Reduced overall calls costs by 55% by using VoIP. • Increased sales conversion by 25% in 2 months. • Revamped IVR, CRM and overall phone infrastructure, resulting in 34% ...
- 2023 Nov 15
Lakewood, NJ
... 10/1988, 3.2 GPA - MBA, Management of Technology, New Jersey Institute of Technology, Newark, NJ, 5/2002, 4.0 GPA - Various training in HTML/XML, AIX5.X, Visual Basic, Video & Teleconferencing, SIP, SS7, Oracle, TCP/IP, PBX, VOIP, MySQL, ...
- 2023 Nov 10
Brooklyn, NY
... Assisted in establishing performance benchmarks for contractor works Work with IT’s Networking to provide support for the campus layer 2 data network as it relates to the campus VoIP system. (Bandwidth, Speed, Fiber requirements) Designs or assists ...
- 2023 Nov 03
Brooklyn, NY
... desktops, mobile devices, printers, VOIP phones and the like for both in office and home/remote office needs. Responsible Installing and upgrading operating systems and computer software. Responsible windows Image builds and SCCM deployments. ...
- 2023 Oct 20
New York, NY
... Skills · Cable installation expert · Telecommunications specialist · Exceptional multi-tasker · Network connectivity knowledge · VOIP installation and repair · Flexible schedule · Results driven · Network+ Certification · Motivated team player · ...
- 2023 Oct 08
Jersey City, NJ
... Implemented customized configurations of VoIP and switching environments • Designed advanced telecom infrastructure and access control systems; Managed complex building and AHJ roles in existing client systems • Managed budgets, BOMs, and goal ...
- 2023 Sep 18
New York, NY
... Protocols: RADIUS or TACACS, VoIP, Video, TCP/IP, DHCP, TFTP, DNS,IP, Frame Relay, SNMP, RIP, IGRP, EIGRP, OSPF, BGP, VRF, MPLS, VPN, IPSec. Applications: SolarWinds, ProComm Plus, Microsoft Office 2000, REDI System, Remedy System, ServiceNow.I have ...
- 2023 Sep 04
Brooklyn, NY
... configured, and administered all network infrastructure and transport(s) in- cluding LAN/WAN, switches, firewalls, routers, wireless, VTC, VPN, WAN Optimizers, Load Bal- ancers, and Telephony including VoIP/UC as well as legacy Private Branch. ...
- 2023 Sep 02
Avenel, NJ
... network rack and setting up network devices including modem, router Firewall and switches Installed and configuring VOIP phones, switches, routers and wireless access points Installed and Configuring SonicWall Firewall Installed, configured ...
- 2023 Sep 01
New York, NY
... Vocational High School 1986 – 1987 Electrical Installation Academic Studies Skills Obtained certificates in: Broadband, Digital installer, Service system technician, Fiber Testing and Maintenance, Advance Technician and VoIP Installation and repair. ...
- 2023 Aug 25