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Leslie, AR
... Relevant Work Experience Personal Lines Insurance Advisor 2021 - 2022 Liberty Mutual Insurance (Remote) Indianapolis, IN ●Delivered prompt and accurate customer support in a high-volume call center, averaging 50 calls per day. ●Assisted clients with ...
- May 20
Brighton, MA
... Formulated a reservation cancellation system using Random Forest, Decision Tree and Gaussian Naive-Bayes with 85% accuracy. Conducted EDA on over 50,000 rows for getting arrival month, Customer type, Market segments generating over 10. insights and ...
- May 20
Pittsburgh, PA, 15219
... •Open loans •Schedule Appointments Nationallink - Disbursement Specialist and Title Coordinator – 11/2021-07/2022 Clear title Call borrower Call creditor Prepare deed Print checks Approve wires Send check Receive checks Credit received checks to ...
- May 20
Jersey City, NJ, 07306
... Jira, and Jenkins, ETL, BigQuery, Databricks ML Algorithms: Regression, Supervised Learning, Unsupervised Learning, Random Forest, Linear Regression, Decision Tree, Deep Learning, Clustering, Classification, Time-Series, Tensorflow, Keras,NLP, GANs, ...
- May 20
Springfield, VA
... Trained CSR teams, increasing first-call resolution and customer satisfaction by 20%. • Change Management Specialist, Northrop Grumman,Dahlgren, VA August 2019 – November 2021 Managed secure document access, classification, and compliance across ...
- May 20
Fort Worth, TX
Jan **** C A R O L Y N C A R T E R 214-***-**** **********@*****.*** **** ****** **** *** *** 179], Bedford, TX 76021 PROFESSIONAL SUMMARY Working for AT&T in a call center provided me with experience handling fast paced customer service. I gained ...
- May 20
Edison, NJ
... Participated in biweekly Sprint planning, daily stand up/Scrum call, retrospective, story planning, daily defect triage meeting. Team leads for 4 offshore team members. Coordinated with offshore team on a regular basis for user stories/functionality ...
- May 20
Seattle, WA
... Youth Drug Use Prediction with Decision Trees R, Classification & Regression, Random Forest Link • Modeled marijuana usage among youth using decision trees, random forests, and boosting techniques across binary, multiclass, and regression tasks. • ...
- May 20
New Caney, TX
... Call center representative Education Associate's degree in Technical Business Administration Everest University-South Orlando February 2015 to June 2017 Skills • Computer Networking • Network Support • Software Troubleshooting • Technical Support • ...
- May 20
Keller, TX
... Created design specifications from business requirements to develop call center front-end software. Education Information Systems, New Mexico State University, Las Cruces, NM Project Management Institute, George Washington University Leadership and ...
- May 20