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Resumes 1 - 10 of 145 |
Columbus, OH, 43215
... Email chat to close out requests. Work UCM escalation tickets. VITAS Health Care Admissions Coordinator January 2019 – July 2020 San Diego, CA Provide Customer Service Support to the Admissions Intake Department Processed new referrals by telephone, ...
- Sep 18
Reynoldsburg, OH
... ● Assisted customers in need via phone and chat to solve technical and warranty-related issues. ● Utilized proprietary and web-based resources to research customer issues. ● De-escalated irate customers with respect, professionalism, and positive ...
- Sep 10
Columbus, OH
... EXPERIENCE GARGAAR CLINIC Minneapolis, MN In-house Interpreter – 2017 – 2023 Provided interpretation services between English, Arabic, Somali, and Swahili speakers in various settings, including medical, legal, social services, and community events. ...
- Aug 31
Westerville, OH
... PRIMARY ORGS Advisory Board – The Ohio State Leadership Center Former Board Member – CHOICES for the elimination of domestic violence National Speakers Association – Ohio President RECENT PROJECTS Building Industry manufacturing company with a ...
- Aug 25
Columbus, OH
... training presentations on various procedures via Microsoft Teams • Interact and assist teammates via Microsoft Teams Chat • Reassign submitted cases to Case Managers and Underwriters • Participate in daily Team Huddles • Assist teammates when ...
- Aug 20
Columbus, OH
... resolutions and improvements Central Point Partners /JP Morgan Chase 2018- 2019 mid 2019 Applications/HelpDesk Support, Columbus, OH Mar 2019–May 2020 Responsibilities Provided the applications support through email, phone calls or live chat. ...
- Aug 05
Columbus, OH
... United Healthcare Digital Advocate 2021-2023 • Interface with multiple members on real time chat platforms while interpreting claims and benefits. • Escalate and resolve helpdesk technology issues. • Respond and resolve member’s emails including ...
- Jul 30
Columbus, OH
... Crystal Reporting Systems Beeline Kronos Sterling Professional Experience: Compass Experience Labs Dec 2022 – Apr 2024 Customer Service Representative Contract remote customer assistance with inquiries through phone, email, and chat on order status. ...
- Jul 24
Columbus, OH
... And interacted with clients through online chat, documenting interactions effectively. Boosted production with automation to achieve objectives with lower material and time requirements. And determined client needs by observing consumers, collecting ...
- Jul 12
Westerville, OH
... Health Insurance Care Coordinator Quantum Health, Dublin, OH 2021-2023 Provided exceptional customer service through inbound/outbound calls, email, and the company's electronic chat system Offered empathetic and individualized member guidance; ...
- Jul 06