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Project Manager Financial Services

Mentor, OH, 44060
... - Oversaw high-risk process & control testing for regulatory compliance. - Managed budgets between $300K and $3M. Project Manager (Contractor) TIAA-CREF – EMC2 Consulting – Charlotte, NC Jan 2015 – Jul 2015 - Directed three project managers ... - May 23

Financial Aid Regulatory Compliance

Tampa, FL
... FL Jan 2020 - Mar 2021 Vulnerability Threat Management Analyst CitiGroup Tampa, FL May 2015 - Apr 2019 Project management Process & Performance Improvement Risk Analysis / Governance Audits Metric reporting / KPIs Jira, Zendesk, Power BI, Tableau ... - May 23

Program Management & Operational Excellence

Boise, ID
... Expertise in strategic planning, process re-engineering, compliance, and technology innovation, delivering measurable results for globally dispersed clients and teams. Expert in leading change management, optimizing business processes, and aligning ... - May 23

Customer Service Call Center

Lithonia, GA
... Soft Skills: Customer Service / Strategic Planning / Event Management / Team Engagement / Leadership / Account Management / Process Improvement / Rewards and Recognition PROFESSIONAL EXPERIENCE Department of Revenue Motor Vehicle Division, Atlanta, ... - May 23

Talent Acquisition Development

Rochester Hills, MI
... Assisting in hiring and recruiting for the company involves supporting the recruitment process by screening resumes, conducting initial interviews, and assisting with candidate selection. Staffing Specialist March 2021 – April 2022 Jason Fonz & Co. ... - May 23

Manager, Customer Experience

New York City, NY
... centric initiatives, and new Expansion/M&A activity ● Developed communication strategy for projects and created internal enablement process and documentation ● Conducted analysis on customer programs & initiatives, created reporting and presented to ... - May 23

Executive Assistant Federal Government

Aberdeen, MD
... Did we follow the process? Does anything need to be tweaked? Ensuring that whatever didn’t go well can be improved upon. Mission 1: Discover Onboarding Attended and participated in Subject Matter Expert (SME) presentations and office hours Contacted ... - May 23

Customer Care Operations Manager

Winston-Salem, NC
... THOMAS OPERATIONS MANAGER/BUSINESS ANALYST PROFILE SUMMARY Over 15 years of operational management, loss mitigation, training facilitation and process improvement experience; resulting in the reduction of service errors and company losses. ... - May 23

Compliance Analyst Claims Management

Dallas, TX
... Seeking to leverage expertise in claims analysis and process improvement to contribute to effective claims management. WORK EXPERIENCE GEICO Dallas, TX Compliance Analyst Oct 2019 - Present • Conduct compliance audits across various areas including ... - May 23

Success Manager Client

Slidell, LA
... Staffing Consultant Express Staffing Services Sep 2017 – 2019 Managed full recruiting process for healthcare desk, placing over 150 medical candidates in 38 facilities within the first year, achieving top 3 desk status in the company Created and ... - May 23
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