Project Manager Financial Services
Resume:
John Thomas Peyton
440-***-**** *************@*****.***
Mentor, OH linkedin.com/in/jthomaspeyton
Professional Summary
A results-driven Project Manager with over 20 years of experience leading software development and infrastructure initiatives across the financial services, insurance, and retail sectors. Demonstrated success in both Agile/Scrum and Waterfall methodologies, with a strong emphasis on risk mitigation, regulatory compliance, and leading cross-functional teams. Extremely proficient in tools such as Clarizen, ServiceNow, and Changepoint, consistently delivering multimillion-dollar project on schedule and within budget.
Core Competencies
- Agile/Scrum & Waterfall Methodologies
- Program & Portfolio Management
- Financial Services & Insurance IT
- Risk Management & Compliance (SOX)
- Cloud Migrations & Infrastructure Upgrades
- Vendor Management & Contract Negotiation
- Project Lifecycle (SDLC) & RAID Logs
- Clarizen, ServiceNow, JIRA, MS Project
- Team Leadership & Stakeholder Engagement
Professional Experience
JTP Services – General Contracting (Owner)
Mentor, OH Apr 2025 – Present
- Own/manage a home remodeling and handyman business.
- Plan, estimate, and execute home renovations & maintenance projects including: painting, roofing,
fencing, decks, appliance installs, and electrical & plumbing repairs.
- Maintain customer satisfaction through high-quality work and timely service delivery.
Senior Project Manager (Contractor)
PNC Bank – Pittsburgh, PA Jun 2024 – Mar 2025
- Led operational resiliency initiatives across multiple CIO groups, reducing system outage frequency.
- Managed critical upgrade project for 12 applications ensuring monthly downtime less than 21 minutes.
- Used Clarizen to manage schedules, track financials, risks, and resource allocations.
- Provided weekly executive-level reporting on RAID logs, milestones, and stakeholder updates.
JTP Services – General Contracting (Owner)
Mentor, OH Apr 2024 – May 2024
- Own/manage a home remodeling and handyman business.
Senior Project Manager (Contractor)
The Home Depot – Atlanta, GA Sep 2023 – Mar 2024
- Directed multi-vendor testing efforts for cloud migration of Appliance Availability app to GCP.
- Created Onboarding Tracker and RAID logs for vendor alignment and executive visibility.
- Managed performance, near-neighbor, and end-to-end testing activities across 8 vendors.
JTP Services – General Contracting (Owner)
Mentor, OH Apr 2023 – Aug 2023
- Own/manage a home remodeling and handyman business.
Project Manager (Contractor)
Joann Fabrics & Crafts – Hudson, OH Dec 2021 – Mar 2023
- Managed multiple software development and infrastructure projects through full SDLC.
- Rolled out SAP GRC, Five9 Call Center, and VOIP upgrades across 875 stores.
- Oversaw budgets up to $12M, producing executive dashboards, RAID logs, and forecasts.
- Used ServiceNow for project tracking, time reporting, and change management workflows.
JTP Services – General Contracting (Owner)
Mentor, OH Apr 2021 – Nov 2021
- Own/manage a home remodeling and handyman business.
Senior Project Manager
CDW Corporation – Independence, OH Feb 2019 – Mar 2021
- Managed 30+ concurrent infrastructure projects across diverse clients in financial services.
- Directed successful deployments including Microsoft 365 POCs, NetApp, and UCS installations.
- Used Changepoint and Project Connect for tracking schedules, budgets, and resource allocations.
- Executed projects with budgets ranging from $250K to $8M.
Project Manager III (Contractor)
PNC Bank – Cleveland, OH May 2016 – Jan 2019
- Oversaw enterprise application delivery using hybrid Agile-Waterfall methodologies.
- Utilized Clarity and Open Workbench for WBS, cost planning, and SDLC phase-gate transitions.
- Conducted daily standups, weekly status meetings, and maintained RAID logs.
- Managed projects with budgets ranging from $275K to $5M.
JTP Services – General Contracting (Owner)
Mentor, OH Jan 2016 – Apr 2016
- Own/manage a home remodeling and handyman business.
Senior Project Manager (Contractor)
Bank of America – Charlotte, NC Aug 2015 – Dec 2015
- Led QA/UAT coordination for Testing Tech & Tools rollout and compliance testing.
- Utilized Agile-Waterfall hybrid to manage risk, scope, and deliverables for compliance initiatives.
- Oversaw high-risk process & control testing for regulatory compliance.
- Managed budgets between $300K and $3M.
Project Manager (Contractor)
TIAA-CREF – EMC2 Consulting – Charlotte, NC Jan 2015 – Jul 2015
- Directed three project managers overseeing multiple software delivery projects.
- Improved the ALERTS messaging engine via Agile-based delivery model.
- Utilized Clarity PPM for time reporting, budget, and resource planning.
- Managed program budgets ranging from $300K to $2M.
Project Manager (Contractor)
Morgan Stanley – New York, NY Aug 2014 – Dec 2014
- Oversaw enhancements to HR Data Warehouse post-migration from PeopleSoft to WorkDay.
- Used Agile methods to coordinate development and resolve HRDW inconsistencies.
- Collaborated across HRIS and IT teams to ensure data integrity.
Project Manager (Contractor)
Guy Carpenter – Hoboken, NJ Apr 2013 – Jul 2014
- Led global Agile-Waterfall projects in reinsurance and financial analytics platforms.
- Used HP PPM and Documentum for artifact management, tracking, and reporting.
- Directed 8–15 person distributed teams, managing projects from $300K to $7M.
Project Manager (Contractor)
Morgan Stanley – New York, NY May 2011 – Mar 2013
- Supervised a portfolio of 30+ technology projects with $10M+ in budgets.
- Provided mentorship to 3 project managers and directed end-to-end SDLC execution.
- Utilized HP PPM and IBM SharePoint for program governance and reporting.
Project Manager (Contractor)
BINEC Computer Services, East Brunswick, New Jersey Oct 2010 – April 2011
Performed the database/ system design for a $1.2 million .NET software development prototype effort.
Directed and participated in the gathering of business requirements and the generation of the functional requirements.
Directed staff in the creation of a functioning prototype.
Education
Master of Arts, Education – The Ohio State University, Columbus, OH
Bachelor of Arts, Mathematics – Ohio Wesleyan University, Delaware, OH
Certifications
- Project Management Professional (PMP).
- Certified Scrum Master (CSM).
Technical Skills
Clarizen, ServiceNow, JIRA, Tableau, MS Project, MS Office Suite, Changepoint, Smartsheets, SharePoint, Agile/SCRUM, Waterfall, SQL, COBOL, IBM Assembler, VMware, VOIP, BI, PlanView, Clarity.
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