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Lagos, Nigeria
... Achievements Responsible for the increase in agent activation across salesforce from 1,200 active agents to 5,600 active agents. Increased salesforce pool from 7,000 agents to 15,000 agents and increased MoM Net revenue from $1.4 Million to $3.4 ...
- 2023 Sep 07
Ikeja, Lagos, Nigeria
... Proficient in Microsoft Office Suite and Salesforce. Time management
- 2023 Aug 29
Lagos, Nigeria
... ●Serviced inbound customer inquiries of diverse nature using the Salesforce chat communication platform. ●Conducted follow-up communications with customers regarding multi-step processes and/or advanced requests. ●Communicated and serviced customer ...
- 2023 May 18
Lagos, Nigeria
... ● Documented customer interactions in Salesforce to track requests, problems, and solutions provided. ● Promptly processed customer service orders to boost customer satisfaction. ● Empathetically listened to customer complaints, offering solutions ...
- 2023 Apr 08
Lagos, Nigeria
... • Familiar with Zendesk, Hubspot, Salesforce, Pipedrive. PROFESSIONAL SKILLS • Cold calling and emailing • Presenting and winning meetings • Negotiate and cost saving • Strategic and management • Product Expertise • Networking / Marketing PERSONAL ...
- 2023 Apr 02
Lagos, Nigeria
... ● Entered customer interaction details in Salesforce to track requests, document problems, and record solutions offered. ● Partnered with my team to reach out to orphanage homes in Lagos, Nigeria. ● Organized movement of materials for the outreach. ...
- 2023 Apr 01
Lagos, Nigeria
... users on Salesforce functionality and facilitate workshops for a variety of users Analyse sales figures, market research, logistics, or transport data Come up with solutions to costly business problems Assess Customer needs and ensure needs are met. ...
- 2023 Mar 01
Lagos, Nigeria
... maintaininn a yatabase (Salesforce, CRM, Excel, etc.) of prospectve client informaton Coly callinn; makinn multple outbouny calls to potental clients; closinn sales any workinn with the client throunh the closinn process Meetnn all quotas for coly, ...
- 2023 Jan 16
Lagos, Nigeria
... Analytical thinking, Communication skills Tools: Google Analytics, Photoshop, Canva, FB ads manager, SEMrush, Google Search Console, Salesforce, email marketing tools ACHIEVEMENTS Consistently ranked among the top 10 salesmen every year since 2020. ...
- 2022 Dec 20
Lagos, Nigeria
... Integrated third party partner API into core banking platform(Finacle) and CRM(SalesForce) application. Developed and maintained application services that integrate different payment aggregators API for customers cash transfer and collections into ...
- 2022 Oct 31