Richardson, TX
... TECHNICAL SKILL SET Business Analysis & Research: Requirement Gathering, GAP / Impact Analysis, Cost-Benefit Analysis, Risk Assessment, SWOT Analysis, Qualitative & Quantitative Research, Intelligence Gathering Documentation & Reporting: BRD, FRD, ...
- Dec 18
Queens, NY, 11433
... • Developed and implemented personalized customer service portals utilizing ServiceNow's CSM capabilities, resulting in improved customer engagement and reduced resolution times through targeted self-service options and tailored support pathways. • ...
- Dec 18
Dallas, TX
... • Assisted customers with product information, financing options, and troubleshooting. • Resolved customer concerns in person and over the phone with professionalism. • Refurbished and restored returned electronics to factory specifications. ...
- Dec 18
Orlando, FL
... Converted Simple reports to Advanced Reports by utilizing Calculated Fields, Sorting, Filtering Report Fields, providing Advanced Filtering Options, Creating Sub Filters, and using related Business Objects for enhanced data analysis. Built industry ...
- Dec 17
Westminster, MD
... • Presented cost-effective options through research and solicitation to suppliers. • Communicated clearly and transparently with customers, vendors and suppliers, and finance personnel. 2017 – 2025 Material Acquisition Processor, National Security ...
- Dec 17
Amherst, MA, 01002
... Program development was guided by the Brain Injury Association of Massachusetts) Neurotherapy Technician Brain Analysis & Neuro-Development Center-Amherst, MA 2013 to 2013 Activated and analyzed quantitative electroencephalogram (qEEG) assessments ...
- Dec 17
Houston, TX
... inquiries related to benefits, eligibility, claims, and more •Educated members on consumer-driven healthcare and plan options •Scheduled appointments and coordinated with internal specialists •Tools: Maestro, COSMOS, Knowledge Central, Qualtrics ...
- Dec 17
Coram, NY, 11727
... Chase Manhattan Bank, New York, NY June 1987-October 1997 Foreign Exchange Trader’s Support: Processed all FX transactions done on the trading floor. Called to confirm all foreign currency done by traders. Ensured that all foreign currencies are ...
- Dec 17
Surprise, AZ
... 2021 – 2023 Consistently ranked as top producer on the team for two consecutive years Educated clients on life insurance options to match financial and family goals Generated new business through referrals, prospecting, and relationship management ...
- Dec 17
Chicago, IL
... Created custom filtered Reports options to download as PDF and excel sheet format. APIs has been integrated update the live score and final score noted on mobile app during the events, that will be accessed in the company’s dashboards for future ...
- Dec 17