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Marietta, GA
... Avaya, Cisco, Nortel, and Genesis platforms/products Highly versed in Contact Center/Call Center reporting and testing to included custom reports and report transition/evaluation relative to call flow, productivity and availability for internal and ...
- 2018 Aug 14
Grayson, GA
... Remote Support/Virtual Network Software: Bomgar, Windows Remote Desktop Connection, Dame Ware, VNC, Cisco VPN, VM Ware vSphere 4 and 5, vOptimizer Pro, Citrix Xen App/Desktop and Desktop Studio, Citrix Xen Mobile, Nortel VPN. Education University of ...
- 2018 May 28
Alpharetta, GA
... Handled an average of 25 calls daily to contribute the team's goals Open Development Technical Support Coordinator, 05/2010 to 08/2010 Verizon Wireless Amphitheatre at Encore Park – Alpharetta, GA Tested 800 toll free number(s)on (Nortel & Lucent) ...
- 2018 May 17
Atlanta, GA
... Network Engineer Apr 05-Nov 05 DeKalb County Government Information Services Department, Decatur, GA Installed and configured Nortel Core and Access Layer Switches Migrated Legacy network from T1/fractional T1 to Gigabit Fiber Responsible for ...
- 2018 Apr 22
Decatur, GA, 30030
... Perform administrative functions in call distribution, monitoring and scheduling systems Design, tested and implanted hybrid PBX/VoIP call center system using Nortel PBX and Passport switches Configure/monitor call tracking systems. Perform call ...
- 2018 Apr 01
Atlanta, GA
... Manager, Software Development ARRIS August 1996 – January 1999 Promoted to manager when Nortel spun off ARRIS Interactive as a joint venture with Antec to develop the Cornerstone Voice cable telephony product. Managed team of engineers supporting ...
- 2018 Mar 15
Decatur, GA, 30030
... Nortel routers, Centillion switches 50, 100, 5000. Sr. Network Analyst/Engineer: US Bank, Contractor, Atlanta, GA. Sep 2005 – Oct 2005 Implemented MasterCard’s Security Compliance. (CISP an PCI) Configured, installed and tested Cisco ASA firewalls. ...
- 2018 Feb 17
Atlanta, GA
... Nortel Government Solutions; Alexandria VA Applications Developer April 2007-June 2007 Wrote scripts which included AJAX, PHP, and Active Perl Komodo IDE 4.1/CGI for encoding document content for Nortel Government Solutions. Participated in all ...
- 2018 Feb 09
Lawrenceville, GA
... Networking: Network Hardware, & Software LAN/WAN, TCP/IP, Cisco/Nortel VPN, hubs, routers, switches, NETGEAR (Wireless Router), & Cisco VPN connectivity. EDUCATION Columbia High School Technical Diploma from Cyber Center of Atlanta, Decatur, GA. ...
- 2018 Feb 06
Marietta, GA
... Linux (redhat and debian based) SCO Unix, Xenix, Bash, T1 / ISDN, Cisco, x.25, IP, Lucent Portmaster Access Concentrators, Nortel Meridian / Panasonic / Toshiba telecom equipment, MS Office, Bash Shell Scripting, MySQL, DNS Director Of Information ...
- 2018 Jan 19