Jacksonville, FL
... Promoted to Coach, managing a team of 25 agents — responsible for escalated calls, quality control, and coaching based on metrics. Later advanced into a Trainer role, onboarding and mentoring new hires to improve overall team performance. EDUCATION ...
- Oct 05
Selma, NC, 27576
... Provided high-quality customer service by answering calls, responding to emails, and resolving customer complaints complaint and transactions -Maintained accurate records of customer interactions and Collaborated with other teams to ensure timely ...
- Oct 05
Waldorf, MD
... research and writing assignments, organize, update and ensure completeness of individual appeal files • Reports to Project Manager, COR, Government Case Manager, attorneys • Troubleshoot and performs daily quality assurance control spot-checks. ...
- Oct 05
Fort Lauderdale, FL
... accuracy Kept businesses and supply chains on schedule Ensured proper scheduling, record keeping, and inventory control Kept records of items shipped, received and/or transferred to another location Compiled reports on various aspects of changes in ...
- Oct 05
Dublin, CA
... Kibana) Networking: VPC, Firewalls, Load Balancers, DNS Security & Compliance: PKI, TLS, Active Directory, IAM Version Control Systems: GitHub, Bitbucket, GitLab Professional Experience GCP admin/DevOps / Python Application Specialist TekVictory ...
- Oct 05
Orlando, FL
... - Maintained high customer satisfaction under strict quality metrics. • Customer Service Representative Maximus January 2020 – December 2022 - Offered technical support for pharmacists having issues submitting insurance claims. - Helped patients ...
- Oct 04
Cocoa, FL
... Call customers for Quality Assurance follow-ups post-service. Assist customers with placing support tickets as needed. Take Credit Card payments from customers as needed. Customer Service Representative July 2020 – September 2020 SPHERION STAFFING / ...
- Oct 04
Danbury Court, NC, 27455
... • Achieved top-quartile reviews at NTT DATA in: client & quality focus, communication, collaboration, attention to detail, deadline achievement, foresight, innovation, dependence, and multi-tasking. • Legacy consultant at IBM Research – Re-aligned a ...
- Oct 04
Hoboken, NJ
... The Beacon Diner February 2022-Present Hostess/Server Fairview, NJ e Working collaboratively with kitchen and bar staff to ensure timely and quality service. e Take food and drink orders accurately while providing menu recommendations when needed. e ...
- Oct 04
Washington, DC
... configuration control; change management; auditing; certification and accreditation process; principles of IA ... • Quality Representative (QR) for ISO 9001:2008 and 2015 Certifications; review and train staff on preparing ISSO Certified ...
- Oct 04