Customer Service Representative

Tarshekiya T. Weaver

Fort Lauderdale, FL

Phone: 786-***-****

Email: *******************@*****.***

Customer Service Representative

Summary:

Customer Service Professional with over ten years` experience in the Medical Field. Highly experienced in training and developing new staff Skills:

Abides by company and state rules and regulations

Always willing to take on new tasks

Works well with peers and supervisors

Able to work independently with little supervision

Able to create and maintain rapport with customers

Trained and develop teams of up to 20 people

Excellent attendance record

Highly organized

Employment History

Childcare Careers Hollywood, FL

Substitute Teacher 1/2020-4/2023

Responsible for covering for teachers when they are out or can’t come to work

Took care of children from 3 months to 4 years old

Responsible for making sure that the children perform essential daily activities for growth and development

Ensured that the children get all nutrients needed to become healthy and well nourished

Made sure that the children learn how to develop their gross and motor skills Amazon Associate Opa-Locka Miami, FL

Trainer 01/2018 - 12/2019

Responsible for packing boxes and getting them out in a timely matter

Loaded packages on truck

UPS Miami, FL

Stock Clerks 11-10-2017 – 12//2017

Tracked outgoing and incoming shipments/ B.O.L. accuracy

Kept businesses and supply chains on schedule

Ensured proper scheduling, record keeping, and inventory control

Kept records of items shipped, received and/or transferred to another location

Compiled reports on various aspects of changes in production or inventory

Found, sorted and moved goods between different parts of the business

Checked inventory records for accuracy.

Jackson Memorial Hospital Miami, FL

Imaging Specialist 10/1996 - 10/2017

Protected the patients confidentiality

Reviewed records for completeness, accuracy, and compliance with regulations

Retrieved patient medical records for physicians, technicians, or other medical personnel

Assigned the patient to diagnosis-related groups (DRGs)

Processed patient admission or discharge documents

Transcribed medical reports

Resolved or clarified codes or diagnoses with conflicting, missing, or unclear

Entered data, such as demographic characteristics, history and extent of disease, diagnostic procedures, or treatment computer

Identified, compiled, abstracted, and coded patient data, using standard classification systems

Planned, developed, maintained, or operated a variety of health record indexes or storage and retrieval systems to collect, classify, store, or analyze information.

Prepared statistical reports, narrative reports, or graphic presentations of information, such as tumor registry data for use by hospital staff, researchers, or other users

Compiled medical care and census data for statistical reports on diseases treated, surgery performed, or use of hospital beds

Consulted classification manuals to locate information about disease processes

Developed in-service educational materials.

Education and Training

Miami Dade Medical Campus Billing and Coding

Contact this candidate