Customer Service Representative

Melissa Phillips

Email: ****************@*****.***

About Me:

Phone number - 919-***-****

I am looking to secure a position in a dynamic and fast-paced organization that utilizes my experience as and skills in problem-solving and crocal thinking, and provides opportunities for growth and development

Summary

years of experience as Cashier (Retail)--

5 + years of experience as Forklift Operator (Warehousing) 5+ years of experience as Customer service Representative Expert skills Customer Service

Available to work Immediately

Job History

Cashier (Retail)

years of experience and responsibilities--

Managed cash and card transactions accurately and efficiently.

-Maintained a clean and organized register area.

Assisted customers with product inquiry also counted and balanced cash draw at returns, are exchanges start and end of every shin

Achievements:

exceed daily sales targets by 10%

-Resolved customer complaints and issues effectively, resulting in a 25% increase in customer satisfaction ratings

Forklift Operator (Warehousing)

5+ years of experience.

Responsibilities--Operated forklift to move and stack materials in warehouse Completed daily safety inspections and maintained equipment Organizes and prepared inventory for shipping and receiving Collaborated with beam members to ensure timely and accurate fulfillment of orders Achievements:

Maintained 100% safe driving record with no accidents or incidents increased productivity by 15%.

Customer Service Representative

5+ years of experience

Responsibilities.

Provided high-quality customer service by answering calls, responding to emails, and resolving customer

complaints complaint and transactions -Maintained accurate records of customer interactions and

Collaborated with other teams to ensure timely and satisfactory resolution of customer service

Provided feedback to management on customer preferences and needs Achievements

Consistently received high satisfaction ratings from customers, averaging 95% customer service surveys Successfully resolved a high volume of complex customer issues, resulting in a 30% decrease in customer escalations

Education/ Certificate

Latest: Education: High School Grad

Experience Summary

Years of Experience

5 or more

Cashier (Remall

Forklift Operator (Warehousing)

Customer Service Representative

Contact this candidate