Charlotte, NC
... volume of inbound calls while maintaining quality standards for call handling time and customer satisfaction ratings Sales Associate Target • Provided exceptional customer service by assisting guests with locating products and answering questions. ...
- May 15
Hanover Park, IL
... de-escalate a call with an upset member Most recently worked in the Service Order Clerical Team, handled a high number of inbound calls as well as completed my other work duties Processes billing and payments Completed reports in Excel Worked well ...
- May 15
Malvern, PA
... Designed offers for inbound/outbound channels using Pega Marketing APIs. Developed performance tracking reports for brands, new items, key initiatives, and competition. Conducted As-Is and To-Be process analysis and documentation abiding HIPAA rules ...
- May 15
Jacksonville, FL
... • Worked effectively within deadlines while conducting inbound and outbound phone interviews to collect U.S • • Census data Assisted callers with inquiries as they related to the2020 Census whilst adhering to U.S • • Code Title13 guidelines to ...
- May 15
Selma, CA
... This department was closed and I was sent to the Sales department where I took inbound sales calls from direct customers and travel agents, discussed cruise destinations, pricing, answered questions about ship details, shore excursions, ship board ...
- May 15
Madison, WI
... Answered inbound calls, with product guidance and customer service. Consistently met required quota. Promoted, with salary raise. 1998-2000 AMERICAN EXPRESS FINANCIAL ADVISORS, MADISON, WI Financial Consultant. Assisted clients in identifying their ...
- May 15
Montgomery, AL
... Customer Service Microsoft Office Suite Data Entry and Analysis Medical Terminology Inbound and Outbound Calling Time Management Verbal and Written Communication Teamwork and Collaboration HIPAA Compliance Complex Problem-Solving Medical Billing and ...
- May 15
Indianapolis, IN
... GVC MORTGAGE COMPANY April 2006- March 2008 Duties included, inbound/outbound call center focusing on mortgage refinancing and debt consolidation, taking applications via phone for homeowners who wanted to lower their interest rates, mailing out ...
- May 15
Dallas, TX, 75201
... Designed and implemented key components across the platform including Record Producers, Catalog Items, Service Portal Widgets, Notifications, Email Scripts, Inbound Email Actions, UI Actions and Script Includes. Developed and customized Client ...
- May 15
Killeen, TX
... She is skilled in reviewing and documenting data entries for accuracy, handling inbound and outbound calls, and verifying insurance benefits. She is experienced in managing the authorization process for medical and pharmacy services, extending or ...
- May 15