October ****-December2020
Deja Hadlock
704-***-**** • ************@*****.***
Objective
Motivated and customer-focused professional seeking a position where I can apply my communication skills, attention to detail, and experience in high-volume environments to support patients and contribute to a positive team culture.
Work Experience
Store Manager
Sport Clips
• Oversaw daily operations of the store, including staff management, client satisfaction, and financial performance.
• Recruited, trained, and supervised a team of stylists, fostering a positive, high-performance work culture.
• Developed staff schedules, handled conflict resolution, and conducted performance reviews.
• Managed inventory, ordered supplies, and ensured compliance with corporate policies and health regulations.
• Tracked store metrics (sales, productivity, retention) and implemented strategies to achieve performance goals.
Solutions Sales Consultant
Angi
• Developed in-depth product knowledge to effectively communicate features, benefits, and pricing options to potential customers
• Utilized CRM software to track leads, manage customer information, and follow up on sales opportunities
• Assisted customers with post-sales inquiries such as returns/exchanges or warranty claims providing prompt resolution and maintaining positive relationships
• Managed a high volume of inbound calls while maintaining quality standards for call handling time and customer satisfaction ratings Sales Associate
Target
• Provided exceptional customer service by assisting guests with locating products and answering questions.
January 2017- October 2019
August 2012- June 2016
January 2017- October 2019
• Restocked shelves, maintained merchandise displays, and ensured the sales floor was clean and organized.
• Collaborated with team members to meet daily store goals and support a positive work environment.
• Monitored inventory levels and communicated stock issues to supervisors Assistant Manager
Family Dollar
• Supported the Store Manager in daily operations, including opening and closing procedures, cash handling, and team supervision.
• Assisted with hiring, training, and onboarding new employees to ensure compliance with company policies and high performance.
• Monitored inventory levels, managed stock orders, and helped reduce shrink through effective loss prevention strategies. References
Kara Smith (Team Lead): 704-***-****
Rebecca Hoffman (Manager): 704-***-****
Aprylle Judd (Team Lead): 864-***-****
Education
Ashbrook High School
High School Diploma
Paul Mitchell the School Gastonia
Cosmetology
Other Activities
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