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Morrisville, NC
... Institute • Certified PMP® since 2011, Project Management Institute, Agile, Scrum, Waterfall • Six Sigma Yellow Belt • ITIL Foundation Certificate in IT Service Management • ITIL Practitioner’s Certificate in IT Service Management, Support and ...
- 2020 May 11
Morrisville, NC
... • Established working knowledge of ITIL and its association with the Service Operation lifecycle stage • Resolved issues utilizing excellent customer service skills, problem solving skills, technical thinking/reasoning skills, and a high level of ...
- 2020 Apr 29
Cary, NC
... • VoIP • SharePoint • MS Exchange • Clean Room • Quality Testing • Scripting• RAID • Windows Server 2012/2016• Group Policy • ITIL • IBM PSS / PSE • Certified Apple Technician • Lenovo Technician • EPIC • Dragon • Duke Clinical Research Institute • ...
- 2020 Apr 20
Raleigh, NC
... Areas of Expertise Security & Technology Leadership Team & Staff Development Metrics & Success Measurements Financial Budgeting & Forecasting Secure Delivery Lifecycle Compliance & Audit Controls Employee Engagement Change Management COBIT, ITIL, & ...
- 2020 Mar 06
Wake Forest, NC, 27587
... Education Master Network and Communications Management, Information Security Keller Graduate School of Management, DeVry University Bachelor of Science, Internetworking Technology, Information Security Strayer University Certification ITIL ...
- 2020 Feb 21
Raleigh, NC
... History/Literature North Carolina State University, Raleigh, North Carolina Safe Agility Certified – 01/2019 PMP and ITIL Certifications - Pursuing Technical Skills: Microsoft Office Suite, Visio, Excel, SharePoint, Project, Word, Office 360, ...
- 2020 Feb 21
Morrisville, NC
... like waterfall and agile methodology (SCRUM) with in-depth understanding of the principles and best practices of Software Configuration Management (SCM) Good knowledge on ITIL Process and have worked on coordinating releases across the projects. ...
- 2020 Feb 19
Morrisville, NC
... Monitor system health associated with both internal infrastructure and customer facing systems in a regulated ITIL environment. Work closely within the department and various technical teams to ensure monitoring solutions are applied in a deliberate ...
- 2020 Jan 23
Raleigh, NC
... documents, SOPs, and standard change documents with flowcharts in Microsoft Word from scratch to bring the Data Center Operations department to an inspection-ready process management repository system to comply with ITIL and GxP requirements. ...
- 2019 Nov 07
Cary, NC
PROFESSIONAL SUMMARY: * ***** ** *********** ******* with various versions of MS Exchange including O365 ITIL v3 Foundations Certified Mail migration experience ** *****’ experience with full life cycle of training needs, analysis, courseware ...
- 2019 Oct 08