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San Antonio, TX
... Bilingual in Spanish (Read, Write and Translate) CERTIFICATIONS: ITIL V3 Foundations Certification HDI Certified Call Center Manager Certified Mutual Fund Specialist A+ Certified Computer Technician Citrix Certified Administrator (Metaframe 2.0). ...
- 2013 Dec 17
San Antonio, TX
... IEX Quality Mgmt Mentor SCCM Knowledge Center Support BOE ITIL Employmen t Capital Group (Randstad MSA), San Antonio, TX 5/2012-10/2013 QA Analyst/Trainer Identify recurring problems through collaboration with managers, leads, and data analysis. ...
- 2013 Dec 10
San Antonio, TX
... the Information Technology Infrastructure Library (ITIL).; Independent Verification & Validation (IVV) ; Full Software Development Life Cycle (SDLC) expertise. I was the Test Manager for a team tasked with the validation of the complete software and ...
- 2013 Dec 10
San Antonio, TX, 78221
... PMI PMP PMBOK training via Thomson NETg Online (2006), MS Project Training Certificate (2008) Current Professional Goals: RCDD, PMP, ITIL, CCNA/CCVP, LEED, EPA Universal & FMP Certification goals by 4th Quarter 2014 Computer/Network, Telecom & ...
- 2013 Jun 18
San Antonio, TX, 78266
... Knowledge of ITIL. Achievements FINANCIAL SAVVY: Reduced telecom budget by $2MM while increasing number of company sites and improving service level. Duties included preparing RFP's, reviewing service contracts, negotiating rates, & adherence to ...
- 2013 Jun 13
San Antonio, TX
... Cincinnati State Technical College, Cincinnati OH Certifications ITIL V3; IIBA-CBAP (expected 2013) Organizations BDPA; NAMBAA; One Mind Inc Interest Family; App Design, Music Recording; Online Broadcasting References Available upon request
- 2013 Apr 23
Marion, TX
... * Chaired Information Technology Infrastructure Library (ITIL) for the enterprise to provide a common process and framework across disciplines. Provided oversight for 23 process owners and approximately 50 process engineers while serving as the ...
- 2013 Jan 15
San Antonio, TX
... Lead the Incident Management, Problem Management, Change Management and Access Management team`s initiatives within the framework of ITIL for business/IT process improvement. Manage the Access Management, Change Management and Incident Management ...
- 2012 Dec 11
San Antonio, TX, 78109
... (MCDST), November 2010 • CompTIA’s A+ Certification (Exam 220-701 and 220-702) April 2011 • ITIL Certification (ITIL v3 Foundation Exam) February 2012 Technical Summary • Ability to work effectively and cooperatively in a team or as an individual. ...
- 2012 Mar 05
San Antonio, TX, 78213
... - 2008 Technical Study & Training Member IEEE / BICSI Organizations Cisco CCDA Certification Novell CNA & CNE 4.11 Certification ITiL Ver2 Certified McAfee Enterprise Security Certified Alcatel MDR8000 Microwave Certificate Lucent / AT&T CAT5i & LCF ...
- 2011 Sep 07