Project Manager Engineer

Bob Erwin

**** ****** **** ***.********.com/in/boberwinconsulting 210-

***-****

San Antonio, TX 78266 ****************@*****.*** 210-***-****

Manager Network Control

Architect Project Mgr Disaster Recovery Budget Mgr Leader

Mentor

Information Technology leader with strong experience in data center design,

network administration and business continuity architecture. Can deliver

creative solutions while controlling costs. Excellent communicator, mentor

and career coach. Knowledge of ITIL.

Achievements

FINANCIAL SAVVY: Reduced telecom budget by $2MM while increasing number of

company sites and improving service level. Duties included preparing

RFP's, reviewing service contracts, negotiating rates, & adherence to

contractual SLA's.

SOLUTIONS DELIVERY: Architected and project managed an enterprise wide

hybrid voice solution using Voice over IP and traditional phone systems to

create a cohesive network. Solution reduced long distance charges by $125K

per year.

PROBLEM SOLVER: Identified failure point within provider network that was

negatively impacting credit card transactions. Increased uptime to 99.9%.

CONSENSUS BUILDER: Able to bring together business leaders and technical

staff with diverse opinions and lead them to a single cooperative solution

that exceeds the business requirements while staying within established

architectural standards.

STAFF COACHING: Developed training curriculum for peers and subordinates

on various technologies. Lead classes and technical discussions that

enabled team members to better understand new technologies and processes.

Experience

Erwin Consulting Services, San Antonio, TX Jan 2012 - Present

Independent IT Consultant Services

Technical Advocate

Lead a number of contract and for hire short term engagements including

setup and installation of new network infrastructure, PC's and printers for

Private Aviation company, project managed 3 IT initiatives at Private

Catholic University and Law School, and setup network infrastructure for

non-profit business in Austin area.

Bob Erwin Page 2

HEB GROCERY, San Antonio, Texas 1980 - 2011

Fortune 100 privately held grocery company with $17B in annual sales

Telecom Lead Manager 2007 - 2011

Designed and maintained voice and data networks encompassing 300 locations.

Oversaw all aspects of design, configuration and maintenance. Established

policies and procedures for tracking vendor SLA's. Provided training for

staff and subordinates.

Budget Analyst Manager 2001 - 2007

Managed $12+ MM operating budget for IT expenses. Managed team of 3

accounting specialists. Prepared RFP's, SOW's and SLA's for managing

contractors.

Project Manager & Network Supervisor 1994 - 2001

Procurement project manager for eCommerce initiative. Made purchase

decisions for all servers, desktops and telecommunications equipment for

enterprise project. Also involved in decision of buy versus lease for

large expenditures. Lead team of 6 network technicians in day to day

maintenance and repair activities within the network services area.

Provided training to network staff on new technologies.

Sr. Network Engineer 1987 - 1994

Primary architect in the design of the Disaster Data Center. Engineered

processes to aid in immediate fail-over of critical processes while

maintaining an appropriate level of service for Business Continuance.

. Experience with Cisco Router models 3745, 3845, 3945, 2600, 2651XM and

2800 using BGP, EIGRP and HSRP in dual router locations.

. Experience with Cisco Switch models Nexus 7K, 5K, 2K, 1K, 6500, 3750,

3550, 3560, and 2950 configuring Spanning-Tree Protocol.

. Cisco Wireless models 350, 1131, 1242 and 3500 Series both autonomous

and lightweight using Cisco Wireless Control System and 68XX

Controllers.

. Cisco CUCM 4.1, 5.1, 7.1, 8.1, Unity 8.1, CER, UCCX. Experience

working with T-1, PRI, BRI, 2 & 4 wire E & M, DID Loop and Ground

start trunks and POTs Lines. Configured both SIP and H323 IP Trunks

and QoS on all routers and switches. Configured SRST on all Gateways.

. Avaya S87XX, IP Office, Merlin, Dimension 2000 & 400.

. Firewall experience includes Cisco PIX and ASA using Cisco Security

Manager and cli as well as Checkpoint Firewall using Smart Dashboard

GUI.

. F5 BigIP LTM 6800 Load Balancers, Cisco Content Server Switch Load

Balancers.

. VMware, ESX, ESXi, vMotion, vSphere technology knowledge.

. HP Network Automation for Configuration Management.

. InfoBlox for DHCP Management, DNS and IP address Management services.

. Microsoft Office, Excel, Word, Powerpoint, Visio, Project, Outlook and

BES Server.

EDUCATION

University of Texas - Computer Science, UTSA - Accounting, CCNA

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