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Irvine, CA
Reza Bourbour • PMP • PRINCE* • CSM • ITIL • CPA P: 714-***-**** E: ad16pr@r.postjobfree.com LI: linkedin.com/in/Bourbour Page 1 of 2 PMO leader with 20 years of global experience building, managing and maturing high impact, value driven ...
- 2023 Dec 23
Los Angeles, CA
... systems inventory using ServiceNow - Obtained, tracked and updated SSL/TLS certificates for supported Websites - Utilized ITIL v3 framework for Service Design, Service Transition and Service Operations - Ensure Change Management, Event Management, ...
- 2023 Dec 13
Los Angeles, CA
... Applying ITIL 4 Foundation Concepts, LinkedIn Learning. Introduction to Service Management with ITIL 4, LinkedIn Learning. Work Experience: Citizen Watch Company, Torrance, CA Feb 2020 – Present IT Operations Help Desk, Full Time Responsible for ...
- 2023 Dec 08
Long Beach, CA
... EDUCATION TECHNICAL MANAGEMENT PROGRAM, UCLA March 2015 ITIL CERTIFIED April 2014 COMPLETED COURSEWORK TOWARDS B.S IN TELECOMMUNICATIONS MANAGEMENT DeVry University, June 2003 SKILLS Microsoft Excel, Word, PowerPoint, Outlook, Remedy, Excellent ...
- 2023 Dec 07
Los Angeles, CA
... Creating documentation for various training materials • Following ITIL procedures and practices. Completed some ITIL training courses. • HDI Support Center Analyst Certified Gilbert Ramos Jr. 920 Westmont Drive Alhambra CA 91803 323-***-**** ad1lxk ...
- 2023 Dec 01
Commerce, CA
... Support SAN Management OS Supported (Windows, Mac, Linux) Network Support Backup Security & Compliance Project Manager ITIL SLA DR F5 RCA Knowledge Base Management Hyper V VMware PowerShell DynaTrace ServiceNow IIS Executive Desktop Support Team ...
- 2023 Nov 19
Los Angeles, CA, 90006
... KEY SKILLS Charles River Investment Management Solution (CRD) Agile Methodologies Splunk Miro Project Management Dynatrace Scrum Lead QA Tester Jira BSA ServiceNow Confluence BMC Remedy ITIL SQL Autosys Access Central Slack Python Tableau Restful ...
- 2023 Nov 03
Rancho Palos Verdes, CA
... •Worked with Risk management to implement ITIL standards as IT policy and SOX compliance. •Managed QA and testing efforts align with SDLC methodology. •Evaluated different change control and migration tools. •Reduced costs by leading re-engineering ...
- 2023 Oct 23
Los Angeles, CA
... My expertise in IT Strategy, ITIL, IT Budgeting, Enterprise Architecture, IT Governance, IT Service Management, and Digital Transformation has consistently provided optimal solutions, resulting in cost savings and increased productivity. ...
- 2023 Oct 10
Anaheim, CA
... MS Access & SQL (New Horizons) 2004 ITIL/CompTia (New Horizons) 2004 Interests Spending time with my family Gardening & Horticulture Reading / Learning Audio / Video editing/ post-production Playing Guitar Drawing (fine art & technical/drafting)
- 2023 Oct 10