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PMO Director

Location:
Irvine, CA
Posted:
December 23, 2023

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Resume:

Reza Bourbour • PMP • PRINCE* • CSM • ITIL • CPA

P: 714-***-**** E: ad16pr@r.postjobfree.com LI: linkedin.com/in/Bourbour Page 1 of 2

PMO leader with 20 years of global experience building, managing and maturing high impact, value driven organizations.

• Highly skilled in negotiation, coaching, process improvement, strategy, M&A and Integration with strong expertise in Agile practices, advanced Project Portfolio Management (PPM) and Product Management.

• Skilled at managing a portfolio of projects and programs spanning custom development, new product development, infrastructure and transformation initiatives across SaaS/PaaS, FinTech, FinServ, Retail, Manufacturing, Banking and Technology.

• Experience developing, articulating, and executing digital transformation initiatives to achieve organizational strategic goals.

• Demonstrated experience briefing C-Level executives and managing direct reports including on- and off-shore matrix teams.

• Hands-on management with demonstrated credentials in Finance and Accounting and a track record of enhancing bottom-line by leveraging financial metrics, KPIs and related analytical tools. EXPERIENCE

ADP NY / NJ / GA / CA

Responsible for developing and maturing the Portfolio Management Office (PMO), whilst supporting the HCM and Payments businesses, ensuring delivery of complex, high-value, C-Suite visible strategic initiatives in a dynamic environment. Sr. Principal Director, Portfolio Management Office (PMO) 01/2018 – Present

• In partnership with Corporate Strategy and Finance, led strategic planning efforts to mature the 30-person Enterprise PMO organization overseeing strategic initiatives comprising 100+ active projects valued at over $300MM. o Regularly presented standardized reports and KPIs to Executive Committee on new and existing investments. o Lead recruitment efforts and retention of strong performers using bespoke analytics on 30 performance measures. o Coach and mentor direct reports plus matrix teams on PPM best practices and career development. o Implemented benefits realization management (BRM) best practices and imbedded into continuous improvement framework. o Designed, built and implemented a lean, custom methodology using Visio/Miro, which reduced project governance by 35%. o Introduced centralized project intake and evaluation processes to ensure portfolios align to strategic initiatives and goals. o Developed in-house Project evaluation tool to systematically align the right resources to the right projects. o Selected and introduced a PPM tool (Adobe Workfront) to consolidate all enterprise initiatives and manage benefit realization. o Using custom analytics dashboards and KPIs, communicated PMO performance across Portfolios, Programs and Projects. o Matured the PMO from being a reactive participant to leading and driving strategic initiatives. o Provide thought leadership and training at Global PMO Conference on latest concepts and industry trends.

• Authorized by the Executive Committee to lead the Integration Management Office (IMO) on the acquisition and integration of Global Cash Card and WorkMarket. Using PMO Governance models, integrated 19 workstreams with over 200 resources across Corporate Strategy, Global Product and Technology, Banking & Money Movement, Sales & Marketing, Client Service & Operations, Partners/Vendors, Finance/Accounting/Tax, HR, Fraud/AML and Real Estate. o Developed and launched a new digital payment product (Wisely) targeting consumer and corporate clients including a new mobile app and management portal with continuous feature updates aligned to strategic roadmaps. o Expanded existing payments platform infrastructure to accommodate 5 million users. o Reduced contact center costs by 35% by building out a new global call center operating 24/7 across three continents using Genesys© IVR and Calabrio voice recording with analytics. o Re-architecture and consolidation of datacenters and infrastructure onto Amazon Web Services (AWS). o Core Security assessment and hardening all business functions to Payment Card Industry Data Security Standards. o Introduced new Fraud and AML solutions and processes consolidating existing platforms and future proofing platforms. o Imbedded custom ‘Heart’ Organizational Change Management methodology to drive organizational change initiatives. o Consolidated human capital and relocated combined teams to a new office realizing 30% cost savings.

• Championed the digital transformation portfolio ensuring continuous strategic alignment to Corporate Transformation Office goals.

• Enterprise program leader for ADP’s Flexible Pay offerings – On Demand Pay (ODP) and Earned Wage Access (EWA). CORELOGIC IRVINE, CA

Reporting to the CIO, aligned CoreLogic’s strategic direction to enterprise technology investments and regularly reported program benefits. Principal, Technology Program Management 06/2016 – 12/2017

• $5MM Identity Lifecycle Management (ILM) SaaS initiative with resources spanning the US and offshore; solution delivered to 6,500 global employees setting the foundation for cost reduction and consolidation of application birthright provisioning using Saviynt Cloud.

• Developed an enterprise collaboration whitepaper and briefed C-Suite; obtained budgetary approval to implement strategy realizing net annual savings of $3MM by removing waste and leveraging enterprise technology tools to standardize processes.

• Provided project management leadership to outsource all enterprise print operations resulting in savings of $7MM per year.

• Supported CoreLogic’s analytics and data management teams on new infrastructure required to drive new data intensive products.

• In response to American Express requirements, developed and presented an enterprise Payment Card Industry (PCI) strategy and obtained buy-in from C-Suite to deliver this $2MM remediation program over an 18-month period.

• Led retooling efforts to new agile practices (TDD & automated CI/CD) for development teams based on PCF strategy. Reza Bourbour • PMP • PRINCE2 • CSM • ITIL • CPA

P: 714-***-**** E: ad16pr@r.postjobfree.com LI: linkedin.com/in/Bourbour Page 2 of 2

• Analyzed the Oracle based custodial tax processing operations (processing $160BN annually), identifying opportunities to improve and automate manual processes with savings of 10-person days per month.

• Developed and introduced Robotic Process Automation (RPA) and evaluated and implemented a pilot to facilitate tool selection. BANC OF CALIFORNIA IRVINE, CA

Reporting to CAO/CIO, designed and implemented the Enterprise PMO and directly managed PMs, BAs and technology teams on the Banks’ project portfolio comprising 150+ initiatives valued at over $65MM. Oversaw investments that doubled the value of assets under management to $6BN. Senior Vice President, Enterprise Project Management Office (EPMO) 5/2014 – 5/2016

• Created and implemented departmental portfolios that aligned organizational strategic goals to investments at regular reviews.

• Designed and implemented a hybrid project delivery methodology, modelled on industry best practices.

• Used analytics and KPI’s to ensure quality deliverables at each retrospective / stage gate review. Selection of projects delivered: o Acquisition and systems integration of Banco Popular ($15MM; 90-person Agile team; Corporate IT / HQ). o Business Intelligence Executive Dashboards ($3MM; 10-person team; Corporate HQ). o Private Banking Online Services Product Development ($2MM; single Scrum team; .Net/SQL; Fiserv). o Enterprise Cisco UCS Telecom Call Center Upgrade ($3MM; 10-person team; Corporate IT) o NextGen Data Center and Network Re-Design ($5MM; 20-person team; Corporate IT). o Automated processes using SaaS PPM tool (Workfront) improving overall project governance. PRICEWATERHOUSECOOPERS LLP GA / IL / NY / WA / CA

Representing the CIO Advisory business, provided strategy and implementation consulting services to executives at Fortune 500 organizations on their project, program and portfolio management strategy including PMO creation, setup and maturity. Director, Program and Portfolio Management Practice (PPM) 6/2012 – 5/2014

• Supported business development and revenue recognition through prospecting, proposal writing and engagement management.

• Created enterprise PMOs/IMOs and setup program management offices for clients across multiple industries.

• Conducted industry benchmark assessments to identify gaps and provided analysis reports identifying tangible remediation actions.

• Delivered strategic program management consulting services on the following initiatives: o BTMU/Union Bank Asset Acquisition ($5MM; Capital Markets) o Microsoft Retail Compliance Management Office ($3MM; Corporate Finance) o Topco Master Data Management (MDM) Development ($15MM; Corporate Sales & Marketing) o Nordstrom Canada Store Expansion ($9MM; Corporate IT) o Walmart eCommerce Project Capricorn Phase 1, ($2MM; Global eCommerce) o Fox Entertainment Global Theatrical System ($5MM; Corporate Finance & Accounting) o Global Payments PCI-DSS Remediation and Hardening ($90MM; Corporate IT/Security) AVERY DENNISON CORPORATION THE NETHERLANDS / CA

Created the Avery Dennison Enterprise Technology PMO whilst responsible for managing delivery of global technology projects. Assembled a team of project experts utilizing HP PPM and later CA Clarity suite of tools to deliver several strategic initiatives valued at over $200MM. IT Project Director (PMO) 7/2008 – 6/2012

• QAD Manufacturing ERP Build and Implementation ($150MM; Roll Materials Europe)

• Hyperion Financial Mgmt. Upgrade to V11.1.2.3 ($2MM; Corporate Financial Reporting)

• Financial Service Delivery Model Implementation ($20MM; Corporate Finance)

• Next Generation (NextGen) datacenter move ($35MM; Corporate IT)

• PeopleSoft 9.1 HCM Upgrade ($10MM; Corporate HR) CONSULTING ENGAGEMENTS CA

• Chief Information Technology Officer (Design Science) 6/2007 – 5/2008

• Sr. Project Manager (New Century Mortgage) 2/2006 – 5/2007

• Sr. Project Manager (Pacific Life) 5/2005 – 2/2006 EDUCATION PROFESSIONAL QUALIFICATIONS

• Master of Accounting & Financial Mgmt. (MAFM) – D Keller Graduate School of Management, Irvine, CA

• Master of Business Administration (MBA)

University of Surrey, Guildford, UK

• Master of Science (M.S.) Information Systems & Technology City University, London, UK

• Bachelor of Engineering (B.Eng.) – Avionics

Queen Mary College, University of London, London, UK

• Project Management Professional (PMP)

Project Management Institute (PMI)

• Certified Scrum Master (CSM)

Scrum Alliance

• PRINCE2 Practitioner Axelos & Office of Gov. Commerce (OGC)

• ITIL V3 Foundation – Axelos

• Certified Public Accountant – California Board of Accountancy

• Six Sigma Green Belt – Six Sigma Council



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