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EXPERIENCE

Senior Director of IT & Cloud Infrastructure

PLBY Group Inc

Beverly Hills

Overall, I am responsible for IT infrastructure, security, and dev/ops in a global environment

Developed and implemented dev/op policies and procedures related to software development, e-commerce integration, network security, servers, client access, active directory, LDAP, firewalls, VPN security filtering and data center access and maintenance

Lead & coordinated Security Team with research and implementation of all compliance policies

Ensured compliance with security and data privacy legislation, industry standards, and best practices areas of responsibility in LAN/WAN/MAN wireless, telecommunications, voice applications, data, and video Enforced data retention schedules and supported departments in establishing date retention policies

Lead global Dev/Ops integration of new offices and expansions Coordinate with team to develop cloud-based infrastructure needs in Azure or AWS as determined by the business group

Implemented and Administer policy and application catalog for Mac device management with the SAAS based JAMF application

Manager of Networking & Security

First Entertainment Credit Union

Hollywood

Functioned as the Manager of Networking and Security First Entertainment Credit Union. Responsible for dev/ops and all infrastructure in the U.S.; these responsibilities included the physical data centers in Hollywood and the Co- Location Data Center in Las Vegas along with the cloud infrastructure in Azure. Additionally, I was responsible for security operations, network architecture, help desk functions, and mentoring and leading the team Increased First Entertainment's Cybersecurity posture, by implementing NIST protocols in accordance with the Chief Risk Officer, across the entire network

Ensured compliance with security and data privacy legislation, industry standards, and best practices areas of responsibility Implemented new cybersecurity layer's, to improve the security posture As a team, we implemented Crowdstrike EDR, company-wide Additionally, we implemented Darktrace

Re-designed and installed a brand new 10g, Data Center Networking core system

Implemented OKTA MFA for all admins

Migrated the onsite, Digital Banking Platform, Symitar, to their cloud Consolidated all onsite servers, and lift & shifted these servers to the Credit Union's Azure Instance

SUMMARY

Seasoned Director of IT with 20+ Years in IT

Strategy, Infrastructure, and Operations

Management. With over 20 years of

experience in Information Technology, I

have consistently delivered strategic IT

operations management, driving business

growth in the rapidly evolving technology

landscape. My passion for people and

technology has empowered me to transform

organizations and streamline their

operations for maximum efficiency. As a

Director of IT Operations, I've led cross-

functional teams, managed complex IT

Infrastructure, IT Security, Cloud

Computing, and Network Management,

while maintaining high standards in

Cybersecurity, Business Continuity, Disaster

Recovery, and IT Compliance. My expertise

in IT Strategy, ITIL, IT Budgeting, Enterprise

Architecture, IT Governance, IT Service

Management, and Digital Transformation

has consistently provided optimal solutions,

resulting in cost savings and increased

productivity.

CERTIFICATIONS

ITILv4

A+

Network +

MCP

EDUCATION

B.S. in Business Management

University of Phoenix

E e

TIM THORNTON

Senior Director of IT & Cloud Infrastructure

661-***-**** ad0ab5@r.postjobfree.com Santa Clarita 09/2019 - 02/2021

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11/2018 - 09/2019

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EXPERIENCE

Director of IT & Cloud Infrastructure

Paradigm Talent Agency

Beverly Hills

As the Senior Director of IT & Cloud Infrastructure, I managed a team of technology professionals for an international talent agency representing major music/television/cinema/literature talent. Upon starting with Paradigm Talent Agency, we created an information technology security plan to help improve the information security and infrastructure. With focus, long hours, and the help of my team these directives were completed. Relying on my experience in regulated industries, we implemented the firm's first information security and data privacy policies in a way that balanced security and operations with usability. Additionally, I managed Paradigm's AWS and Azure Cloud infrastructure for applications. Finally, was responsible for creating and setting up Paradigm's first internal education program to help foster and mentor IT employees on their career path

Increased Paradigm's Cybersecurity Posture, by implementing NIST protocols across all business units

Lift & Shifted on Premise File Servers to Microsoft Sharepoint, Creating Cloud Based File Servers for geo-diverse workforce Designed a secure Azure Cloud infrastructure relying on IAM and NSG's to ensure data and employee safety

Created and implemented the cloud-based Zen Desk Service Desk for the IT team. This included utilizing ZenDesk for all IT FAQ's and KB articles. Managed and Lead a Geo Diverse Team of IT professionals and developers, with representatives in NY, Chicago, Nashville, & London Designed & Implemented Paradigms first secure Wireless infrastructure, utilizing Meraki's Radius authentication technology Increased E-Mail security by implementing Mimecast for all US based locations

Implemented Cisco Umbrella to increase Internet security and gain insight into the environment

Responsible for setting up MFA for Domain Admins using Cisco DUO Senior IT Infrastructure & Security Manager

National Dentex

Los Angeles

(Contract) Functioned as the Senior IT Manager for Infrastructure and Security Services for National Dentex. Responsible for the infrastructure in the U.S. and Vietnam. We currently have 9 labs located in the US and 1 lab in Vietnam. These responsibilities included the data centers in both locations, security operations, network architecture, help desk functions, and mentoring and leading the international team

Lead the strategic development and implementation of the IT department in the U.S. and Vietnam

Designed and implemented the SolarWinds Orion instance for pro-active monitoring and alerting

Responsible for all end-user onboarding and off boarding services Designed and connected a SD-WAN solution with CATO Networks for the facilities in Vietnam and Hawthorne

Lead the project for multi-site AD migration, trust, and GPO administration Implemented and migrated to RingCentral Cloud based PBX for Western US offices. This included migrating over 40+ fax machines to their e-fax service

Lead the strategic deployment of Salesforce in the US and Vietnam SKILLS

Dev/Ops AWS Azure InTune

Leadership Citrix CMS Jira

Cybersecurity Disaster Recovery

E-Commerce HIPAA

Active Directory

Information Security Kaizen

LAN/WAN LDAP MDM

12/2017 - 11/2018

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02/2017 - 12/2017

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EXPERIENCE

Director of Information Technology

Bocchi Laboratory

Santa Clarita

Functioned as the Director of Information Technology for Bocchi Laboratories. Responsible for the technical infrastructure for Bocchi Labs, here in Southern California and in Ohio. This includes the data center, current ERP program, all internal switching, servers, desktops, and helpdesk functions Currently lead all members of the information technology team as well as lead Bocchi's information technology strategy

Currently lead the project to migrate the aging on premise Exchange Server to Office 365

Implemented a Meraki Switch solution with full VLAN functionality on the internal LAN

Migrated current ERP system Deacom to the Amazon AWS cloud platform Migrated to Office 365 from on premise Exchange 2010 with Azure Active Directory Synchronization

Designed, Implemented and Administered the current Cisco UCS 6000 Business VOIP solution

Rebuilt the Data Center to include the Dell VRTX system, with Veaam Back up in the offices here and in Ohio

Responsible for monitoring and implementing PCI and NIST compliance, in conjunction with FDA and Federal Audit Requirements Regional I.T. Manager

Spinmaster Inc

Culver City

(Contract) Functioned as the regional IT Manager for Spinmaster Inc. Lead the global deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs, operating systems, hardware, software, and peripherals in Los Angeles, New York, Arkansas, and Mexico

Oversaw the provisioning of end-user services, including Service desk and technical support services

Responsible for keeping SpinMaster US & Mexico PCI compliant and reporting Metrics to corporate Headquarters in Toronto Moved the Offsite Mexico Servers and LA based Servers to AWS Oversaw all service desk activities at the regional level, utilizing Jira for Infrastructure and DevOps

Implemented and migrated to Office 365 with Azure Active Directory Synchronization

Lead IT Department operational and strategic planning, including fostering innovation, planning projects, and organizing and negotiating the allocation of resources

Benchmark, analyze, report on, and make recommendations for the improvement and growth of the IT infrastructure and IT systems Administered and Upgraded the Avaya VOIP solution, to include server and disaster recovery components

Develop and implement all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision

06/2015 - 02/2017

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03/2013 - 06/2015

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EXPERIENCE

Manager of Information Technology

Los Angeles Federal Credit Union

Glendale, CA

Manager of Information Technology at Los Angeles Federal Credit Union. Oversaw all I.T. Operations at the credit union, which includes a variety of compliance initiatives, networking, phones, servers, workstations, core management, and the support desk. Additionally, my job was to mentor, train, and develop a staff of 6 to meet and exceed all department and credit union goals

Created the budget for the IT Department, including capital expenditure, operating costs, and professional services

Installed new Meraki switches in the Main office, all branches, and at the DR site. This included virtually stacking 3 switches to replace the aging core switch.

Maintained, administered, and upgrade On-Premise Citrix environment for all branch locations

Implemented the Dell Kace 1000 for service desk tracking and patch management, increasing department efficiency

Planned and implemented the Symitar upgrade on the core / AIX on both the SYMBU box and Main Box

Implemented Monthly Coaching session with staff; this increased communication, decreased overtime, and increased department moral Exceeded the department goal of budgeted overtime for FTE. The goal is 2%, and we achieved a 1.18%; in 2015 the YTD % result was 1.59%, currently for YTD in 2016 we are at 1.69%

Upgrade in-house VOIP solution, this included new server software / hardware and backup solutions

Responsible for reporting metrics and managing IT and Credit Union compliance with PCI, SOX, NIST, and the NCUA, which is modeled after FISMA

IT Manager

Miles Chemical Company

Arleta

Functioned as the IT Manager for Miles Chemical Company, a rapidly growing company with an international presence. Oversaw the network infrastructure to include servers, switches, firewalls, and desktops. In addition, was responsible for VPN connectivity and WAN acceleration between the home office and multiple remote sites and a large external sales force Migrated to Mitel's Cloud PBX, using their full capabilities in there call center, enhancing it with their native AI

Monitored the security of critical systems, e.g., email servers, database servers, and changes to highly sensitive computer security controls to ensure appropriate system administrative actions

Defined, deployed, and monitoring risk management, compliance, and information security programs while functioning as the IT disaster recovery coordinator

Designed and implemented Citrix Environment using Microsoft Hyper-V. Created multiple desktops, depending on department and utilization. Conduct network vulnerability assessments using tools to evaluate attack vectors, identify system vulnerabilities, and develop remediation plans and security procedures

Migrated Key Application servers to the Azure Cloud platform along with the company File Servers

Designed, documented, and implemented network infrastructure processes and procedures

Implemented a Kaizen philosophy of continuous improvement within the IT Department. This included morning "head's-up" meeting with staff Increased staff retention by creating performance goals based on their KPI's

12/2009 - 03/2013

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EXPERIENCE

IT Project Manager / Lead Network Engineer

Verdugo Hills Hospital

Montrose

Functioned as the IT Project Manager & Network Lead for Verdugo Hills Hospital, consisting of over 750 nodes and 800 + employees. Analyzed systems that are being used by both Managers and Employees of the hospital along with developing strategies that are being used in the implementation of software and hardware within the organization. Implemented a standard desktop and roll-out of Windows 7 for the variety of environments at the hospital. Was part of the technical project coordinator on several system implementations that encompass the VHH environment Key Figure in EHR Project with HIPAA compliance

Project Coordinator for Internet Based Cash Registers for VHH Performed security research, analysis, and design for all client computing systems and the network infrastructure

Project Leader in Engineering CMS Move & Upgrade

Assisted users with policies and procedures for mobile computing Prepared detailed practices and procedures on technical processes Identified vulnerabilities, recommended corrective measures, and ensured the adequacy of existing information security controls Created and designed a help desk KPI matrix for staff, this lowered the overtime for the staff, increased the customer satisfaction surveys, and increased employee morale and retention

Technical Lead in Installation for Multiple Enterprise-Wide Software Programs

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