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Duluth, GA
... Key Accomplishments: ●Averted approximately $1.7M in annual revenue loss by improving the change control process and implementing ITIL with fully functional CMDB in ServiceNow (SNAP) platform, resulting in a 85% reduction in troubleshooting time. ...
- 2022 Sep 16
Stone Mountain, GA, 30083
... Highly skilled at opening positive channels of communication with an ability to translate ITIL processes into specific growth strategies, improving and aligning IT with business objectives. Professional Experience February 2019 to Present Computer ...
- 2022 May 13
Cumming, GA
... Strategic Planning Business Roadmap Development PMO Mergers and Acquisition Release Management Supply Chain Cross-Functional Supervision Client Relations Leadership Presentations Vendor Management Team Building ITIL Experience Program Manager . ...
- 2021 Jun 17
Roswell, GA
... GPA: 3.5 PROFESSIONAL CERTIFICATIONS A+, NET +, MCP, MCDST, ITIL Foundations
- 2021 Jun 16
Snellville, GA
... Possess ITIL certifications, Avaya certifications, and working on Cisco certifications McIntosh Company, Snellville, GA 09/2012 – 04/2013 Independent Telecom Consultant/Engineer Senior Network Engineer for a large IT Company, primarily focusing on ...
- 2021 May 10
Lawrenceville, GA
... Excel • Operating Systems: Windows, Linux, MacOS, Ubuntu • Desktop Applications: MS Office Suites, Code Blocks, Eclipse, VMWARE, ITIL, ITSM, Visual Studio, Identity IQ • Miscellaneous: XML, JSON • Designing software’s/tools: Adobe Photoshop, Adobe ...
- 2021 May 10
Snellville, GA
... EDUCATION B.S., Computer Science, Jackson State University Computer Science, Virginia Tech (Graduate Studies) CERTIFICATION ITIL V3 Certified Performance Awards Special ACT Performance Award 2013 Special ACT Performance Award 2001 Special ACT ...
- 2021 May 04
Roswell, GA
... ● Client account management ● Process improvement ● Database operations and management ● Supervision – 20+ staff ● ITIL Foundation certified ● Global 24/7 customer support ● Managed customer escalations, working with students, professors and ...
- 2021 Feb 22
Decatur, GA
... 2012 VMware Vsphere Installation and Configuration 2011 Information Technology Infrastructure Library Training (ITIL) 2010 Microsoft Active Directory Installation and Troubleshooting 2008 Red hat System Administration Class 2006-2008 Time ...
- 2021 Feb 11
Alpharetta, GA
... Certified ITIL with extensive experience in administer and managing Splunk, AWS. Having hands on experience as Splunk Architect from past 4 plus years. CERTIFICATIONS: Splunk Certified Power User. AWS Certified Solution Architect – Associate level. ...
- 2021 Jan 28