Sean Smith

adj325@r.postjobfree.com

Primary Phone: 678-***-****

Secondary: 470-***-****

Objective

I’m looking for a position that allows my experience in system administration, engineering, design, data center migration, and management to be used for mentoring and/or guiding complex builds and organization roadmaps.

Operating Systems

Sun Solaris versions 6,7,8 and 10, Redhat Linux 5.x,6.x, AIX 4.3, HP-UX Openview 11.0, Compaq Tru64,ESX 3.5, ESXi 5.0,5.5,6.5 and 6.7 IBM UEFI, Windows 2003 R2,Windows 2008 R2, Windows Server 2012,2016

Software

ESX 3.5 Hypervisor, ESXi 5.0/5.5/6.5/6.7 Hypervisor, vCenter Update Manager, Netapp Virtual Storage Console, Vcenter Appliance 5.0, 5.5, 6.5, 6.7, Vrealize Operations Manager, VMWARE Configuration Manager, VMware NSX, vSwitches, vDswitch, Active Directory, Windows Update Services, Microsoft Server Clustering Services, Symantec Server/Client Services, Key Management Services, IIS, Apache, NFS, ISCSI, CA ITPAM Automation, Basic Powershell, Basic Powercli, TCP/IP, IBM Director, Cisco UCS Manager

Hardware

IBM Models: RS 6000,HS21,HS21 XM,HS22,HS23,LS42,Blade Chassis E, Blade chassis H

Compaq Models: AP 400, AP 550, Proliant 800, DL 380 DL, Proliant 3000

Dell Models: Dimension L. XtremI/O, vxRail

PC Clone: Super Micro

Sun Microsystems: Sun Ultra 10, Sun ultra 60, Enterprise 450,T6000 Blade Chassis, T6320

Cisco Systems: Cisco Fast Hubs 400, Cisco UCS,M2,M3,M4,Hyperflex

Netgear: EN 100 Series Hubs

Intel: Pro/100 network adapters

Hewlett Packard: J and L Series Systems, 320 DL G3, 360 DL G4, 380 DL G4/G5

EDUCATION

2020 IRS Safeguard Computer Security Standards

2019 CMS Cloud Computing Standards

2019 HIPAA Compliance Training

2019 VMware vSphere NSX Installation/Configuration/Design

2018 VMware vSphere NSX Installation/Configuration

2018 VSAN Troubleshooting

2017 VMware VSphere 6.5 Install/Configuration

2016 Cisco UCS Unified Computing System Overview

2016 VMware NSX

2015 AWS Training: Amazon Solutions Architect: Essentials

2015 AWS Training: Amazon Solutions Architect: Associate

2014 VMware Vsphere Advanced Troubleshooting and Performance

2012 VMware Vsphere Installation and Configuration

2011 Information Technology Infrastructure Library Training (ITIL)

2010 Microsoft Active Directory Installation and Troubleshooting

2008 Red hat System Administration Class

2006-2008 Time Management, and Communication Classes offered by SITA

6/2000 University of California Berkley

UNIX System C/C++ Programming Certification US-CA-San Francisco

Professional Development Certificate: UNIX System/C/C++ Programming UNIX System, UNIX Shell Programming, UNIX System Administration, Network Administration and System Administration TCP/IP networking

4/2000 New Horizons, San Francisco, CA Professional HTML Web Page Development

5/1993 Mississippi Valley State University US-MS-Itta Bena

Bachelor of Science Business Administration/Computer Science

Chairman Student Government Association Athletic Department

EXPERIENCE

04/2020 – Present Cox Enterprises Atlanta, GA Infrastructure Engineer (Contract)

Evaluate vendor-supplied firmware/software packages and make recommendations to IT management. Make recommendations regarding the optimization of software and hardware integration on the existing network infrastructure.

Participate in component and data architecture design, software product evaluation and buy versus build recommendations

Maintained configuration, build, and maintenance of Cox VMware environment, which included a mix of infrastructure Dell, Dell Blades, Cisco C240’s, Cisco UCS B200 M4 and M5. Patch management was a major part of the contract, working with security teams to come up with a remediation plan for over 4000 security fixes that needed been applied affecting over 200 applications. Using Qualys, Cohesity, VM snapshots, and tableau to identify critical fixes that could be applied in a 30,60 and 90 need to be applied.

08/2019 – 01/2020 Turning Point Global Solutions Atlanta, GA Infrastructure Manager

Designed, engineered and deployed scalable, cost-effective, high availability IT Infrastructure, specifically VMware vRealize Suite, Enterprise Monitoring, Disaster Recovery, and Dell Scale I/O in support of various Software Engineering projects.

I was responsible for managing enterprise engineering/ development/ implementation projects based on performance and software requirements from multiple streams.

I was responsible for managing the timely delivery of quality infrastructure products/systems/services as per the contract statement of work, managing customer expectations, conforming to customer-defined SDLC process in accordance with CMMI Maturity Level 4.

One of my most challenging/rewarding responsibilities included managing interactions with customer stakeholders, and Turning Point staff, contract staff, vendors and named subcontractor staff.

04/2019 – 08/2019 Delta Airlines Atlanta, GA Senior Systems Engineer

Work with Delta Cloud Providers in deploying multi-tiered applications to public/private cloud.

Linux Administration disk space, user permissions, and application installs.

Work with Ansible for configuration management.

02/2016-04/2019 SYNOVUS Columbus, GA Senior Systems Engineer

Work with users to gather business requirements, perform data analysis, code and test middleware routines to ensure successful and seamless communication among the various IT systems and application components.

Evaluate vendor-supplied software packages and make recommendations to IT management. Make recommendations regarding the optimization of software and hardware integration on the existing network infrastructure.

Participate in component and data architecture design, software product evaluation and buy versus build recommendations.

SDDC framework implementation which includes vRealize suite Loginsight, VROM,vRealize Automation, vRealize Business, and NSX.

Work on multiple products, activities, and projects as a project team member, occasionally as a project leader. Work on major projects providing subject matter expertise and technical direction to more junior technical staff.

I am responsible for designing and implementing vSphere 5.0 to 6.7 upgrades and providing documentation.

My responsibilities include meeting with vendors addressing service level agreements, renewals, and purchasing

Monitor system capacity and performance, plan and execute disaster recovery procedures, and provide Tier 3 technical support.

Developed business cases for Solarwinds, VMware, and Hitachi budget for 2017.

Currently, I’m working on a vSphere 5.1 to 6.7 upgrade of Synovus Production this project includes lab build-out, standards and procedure documentation, vCenter upgrade proofing and delivering new ways and concepts of moving the Synovus Financial Corp toward a more SDDC.

I also provide third-level problem resolution for Microsoft, VMware, Redhat, and Cisco UCS.

02/2013-06/2015 SITA Atlanta, GA Lead Infrastructure Engineer

I was responsible for helping to teach and train senior engineers on SITA policies, and procedures as it relates to new technologies being implemented by SITA.

I designed plans for workflow automation for Microsoft Server deployments using CA IPAM Process automation tools.

Composed, Reviewed, and audited design documents for Disaster Recovery based on RTO and RPO objectives.

Wrote Vsphere 5 procedures on maintaining system configurations, installations, based on SITA’s best practices and procedures.

Mentored and coached a small group of Level II Specialists ensuring they were informed on procedures, scripts, and tools to help perform their jobs easier.

Monitored Vsphere 3.5, and 5.5 infrastructure, which included 2000 ESXi host, and 4000 virtual machines located in London, Montreal, United States. This included Cisco 1000v, Netapp Storage iSCSI and NFS, IBM HS22/23 servers and Vsphere Web Client for application management to ensure the highest possible availability of production services within the Datacenter.

Resolve service incidents by performing Root Cause Analysis, then documenting procedures for, troubleshooting and escalation to level 2 and 3 support vendors. These RCA (Root Cause Analysis) allowed service availability to increase from month to month.

Created a mix of Powershell, and Vmware Powercli commands/scripts to create a Windows 2008 R2 template used in conjunction with CA ITPAM workflows for multiple, or single deployments of virtual machines.

Created change requests and implemented changes to ESXi Hosts, Qlogic Adapters, and Datastore in the Vsphere 5 infrastructure using Change control.

Maintained Virtual data and system security by checking the log files either through the web client or loginsight.

Performed regular patching, and updating using Vcenter update manager of the Vsphere 5 infrastructure, Linux Satellite Server, and Windows Updates Services.

Performed P2V, V2V, migrations along with requirements gathering for the application’s within our London Datacenter Migrations which included ESXI Hosts updates, VM hardware upgrades, vswitch configurations, network configuration, and storage configuration.

Migrated London Datacenter from ESX 3.5 to ESXi 5, which included Linux and Microsoft VM’s. I worked remotely with the application, network, storage, project management, and customers to schedule downtime. I completed these migrations with a team of 4 resources 5 times less than the number of resources needed for the initial project.

Along with the above responsibilities I also handled third level support and design for Microsoft and the virtual environment.

4/2010 – 3/2014 Lead Build Engineer (SITA)

Create System designs to validate customer requirements, confirm and negotiate technical specifications upon activation of a project, verifying adherence to requirements in delivered solutions.

Implemented and configured RHEL systems for oracle configuration, installation, configured network, NFS, and DNS.

Installation/Configuration of Linux VM’s on VMware hypervisor.

Installed/Configured Veritas clustering on IBM Blades between two separate chassis.

Setup/Installation of SUN T6320 blades running Solaris 10.

Configuration and Installation of Quest authentication software on Linux systems.

Deployed IIS Services, Active Directory Services, Windows Update Services, and Key Management Services.

Mentor and coach System Support Specialists ensuring they have the skills and knowledge to perform a certain task.

Collaborated with the storage team, to facilitate disaster Recovery procedures for VMware infrastructure for 3.5 and 5.5 environments.

Investigate, advise on functionality; either from specific application enhancements, system enhancements, or functional requirements of the user community.

Design and implement specific application/s in different country’s / regions.

I worked with internal and external auditors to gain PCI/Sarbanes-Oxley Compliance for the Datacenter, through configuration management.

Collaborate with technical development implementing new POC system Designs, vender guidelines, and best practice plans.

Investigate, advise on functionality; either from specific application enhancements, system enhancements, or functional requirements of the user community.

Created an automated workflow for VM deployments in collaboration with technical development.

2/2004 – 4/2010 Senior Systems Engineer (SITA)

Implement and manage technical change request processes ensuring all system changes follow agreed to the policy and comply with audit requirements.

Monitored RHEL 4,5 systems

Patch management using YUM and satellite server

Engineered projects ranging from Windows, Linux, Solaris, and VMware from design review Ground-level System Design, up to Business services.

Responsibilities include technical set-up of the systems, liaising with development teams to determine effort, feasibility, scheduling, etc.

Create technical documentation that supports the products as defined in the requirements for Hand-Off to Service Support Teams.

Provide training to Support Level Engineers on the Root Cause analysis process.

Audit System Design Documents before implementing Linux, Windows, ESX/ESXi Host for unit test plans and test cases, scripts and documentation and perform actual testing relating to the technical testing.

Ensure risks, and issues that affect the project are raised before the build process begins and are remediated appropriately.

Design/Implement Windows Server, Symantec, Active Directory, Key Management Services, and WSUS process improvement to ensure best practice rules are maintained throughout the Data Center.

01/2003-02/2005 MOS Decatur, GA Unix/NT Systems Administrator

Coordinated in redesigning small business network by implementing new technologies and strategies. I was responsible for purchasing new computers, printers, phone systems, and software.

Upgraded network from dial-up to T1.

Installed and configured four servers running windows 2000 server, terminal server, Active Directory, DNS, and VERITAS backup exec.

Designed and coordinated the implementation of a new website, along with writing new policies and procedures as it pertains to the network infrastructure.

Assigned new IP addresses for better connectivity to apps and legacy data.

Designed a new database to help with workflow, which increased productivity by fifty percent.

Upgrades from NT Server to 2000 Server

Managed permissions for users and servers being added to the network.

Installed updated patches on servers and desktops.

Used Active directory, and terminal server to increase network security and allow for employees to work from home.

Configured local policy for password changes using Active Directory

Set logon times for our telecommute users

Configured internal/external user permissions for access to network files and applications through Active Directory.

Updated users with proper protocol for passwords as it pertained to company policy.

Tested files for accessibility from outside networks.

Configured servers and shares through TCP/IP connections.

8/2001 12/2002 Tyco-ADT Jacksonville, FL AIX Systems Administrator

Worked on a team of Specialized Administrators where my responsibility was to use Tibco Hawk to monitor system anomalies on a proactive basis, implement scripts that would fix issues as alerts where received, and troubleshooting.

Used Tibco Hawk, Unix shell scripting, kornshell, grep, ping, nslookup, traceroute, sed, netstat, FTP, UDP, TCP/IP, and other various unix commands in maintaining Tibco server uptime.

Help gather requirements for upper management in determining the job requirements of the Tibco systems administrator.

I used basic commands Ping, netstat, finger, talk, shutdown, ps, and init to monitor the bandwidth, performance, and usage of servers.

Worked with project managers for the implementation and development of change control and tickets issued by remedy.

8/2000 - 5/2001 Tibco Software Palo Alto, CA Systems/Network Administrator

Setup software-testing labs from ground level.

Maintained and installed hardware on Compaq, IBM, Dell, Sun, HP, Linux servers, and Clone machines

Worked with Senior Admin. and Project Manager to implement new security features and technologies.

Installed patches on Solaris and HP-UX.

Setup users using useradd command and editing the etc/passwd and etc/group files

Configured files, disk, and external drive permissions for users.

Tracked server usage by using the finger command.

Installed a Linux firewall for lab testing.

Used telnet, and FTP to test the security of lab networks.

Planned, installed, customized, maintained and supported operating system software, computer hardware, networks and four lab testing environments for multiple computer systems.

Configured Install and configure Windows NT 4.0 Server, NT Workstation, Windows 2000 Server, and Advance 2000 Server and configured TCP/IP connections by using DHCP or Static configuration on different systems.

Installed Sun Solaris versions 6, 7 and 8 on Sun Ultra 10, 60 and enterprise 450 Servers.

Maintained user accounts by adding, deleting, and file permissions.

Configured TCP/IP on network cards and files. Used Telnet, FTP, rlogin, nslookup, and PING to test and configures network connectivity.

Setup and configured DNS, NIS and BIND in Solaris, AIX, HP-UX, TRU-64, and Linux operating systems.

Upgraded Compaq Dl 380, Proliant 3000 with CPU s, Memory, CD-RW, and Hard disk.

Upgraded Sun Ultra 10 with software, memory and video adapter.

Setup network configurations for new and old PC s in a lab environment, assisting users with problems such as IP Addresses, network connectivity, and computer location.

Designed Lab layouts using VISIO 2000 which help users Locate Machines.

Setup Network frames and racks.

6/1995 - 8/1999 Federal Express San Francisco, CA Customer Service

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