Namrata Patel

Atlanta, GA 804-***-**** admadu@r.postjobfree.com linkedin.com/in/namrata-patel-aaa03517a Skills

• Programming Languages: C#/.NET Framework, ASP.NET, CSS/HTML, JavaScript, Bootstrap, WordPress, RESTful web API

• Database: SSMS/SQL, Oracle, SQLite, MS Access, MS Excel

• Operating Systems: Windows, Linux, MacOS, Ubuntu

• Desktop Applications: MS Office Suites, Code Blocks, Eclipse, VMWARE, ITIL, ITSM, Visual Studio, Identity IQ

• Miscellaneous: XML, JSON

• Designing software’s/tools: Adobe Photoshop, Adobe Illustrator, CorelDraw

• Additional skills: Ability to work well with others and collaborate as a team member, Highly developed problem- solving skills.

Employment

Technology Analyst (Sep’ 20– Present)

Infosys, Ltd (Pennington, New Jersey)

• Analyzed and determined requirements and developed functional specifications.

• Worked Extensively with Angular CLI for creating components, Services, pipes, Directives.

• Designed and developed the application using Angular framework along with HTML, CSS, Type Script, Java Script, Bootstrap, Node.js, NPM, Mongo DB.

• Designing and implementing processes, process improvements, to aid in development and support.

• Working directly on application / technical problem identification and resolution. Application Developer (July’ 19 – June’20)

PharmaCentra, LLC (Americus, Georgia)

• Analyze workflow and implemented critical applications for company’s internal operation team using C#, ASP.Net, JavaScript and C++.

• Gather, analyze, test and design client requirements.

• Develop and redesign existing programs and applications to make them more efficient and user friendly.

• Troubleshoot bugs on ConnectFirst.

• Set up/Testing ConnectFirst IVR, script.

• Develop and scripts for agents taking survey using star guide.

• Done extensive testing and wrote queries in SQL to ensure the loading of data.

• Strong Experience on writing SQL Queries, Stored Procedures in SSMS.

• Installed and maintained windows and desktop software, service packs, patches and anti-virus updates. UI/UX Intern (January’ 19 – April’ 19)

Nextsavy Technologies (Ahmedabad, Gujarat)

• Based on product specification and user interface, I developed wireframes and prototypes around customer needs. Conducted design concept sessions and usability testing. Designed menus, tabs, forms and widgets. IT Support Specialist (January’ 18 – December’18)

SQL Computech pvt ltd (Gujarat, India)

• Used good problem-solving skills for troubleshooting problems.

• Provided timely support for hardware, software and network-related issues to end users through E-mail and

• on-site.

• Diagnosed, troubleshoot and resolved client issues with hardware maintenance, installations and upgrades.

• Tuning up the system’s performance for the best efficiency of the service.

• Provided Telecom and Conference Room support.

• Installing, Managing, and Configuration Windows Operating System.

• Managing hardware and software inventory and ensure the inventory is up to date.

• Managing accounts using Active Directory. Resetting passwords, enable/disable accounts, granting permissions. Education

Bachelor of Computer Engineering (2015-2019)

Gujarat Technological University, Gujarat, India.

CERTIFICATIONS

Google IT Support Professional Certificate

• Course 1: Technical Support Fundamentals (Completed)

• Course 2: The Bits and Bytes of Computer Networking (completed)

• Course 3: Operating Systems and You: Becoming a Power User (completed)

• Course 4: System Administration and IT Infrastructure Services (completed)

• Course 5: IT Security: Defense Against the Digital Dark Arts (completed) Academic Projects

• Truckage Handler: Truckage Handler is an android application for goods delivery. Used google maps API to integrate live tracking. My role in the project was to design UI and also worked on the back end in data analytics and in designing and maintaining the database.

• Helping Hands: Worked in a team of five to develop a Web application which provides study materials and videos for students. My role in the team was to maintain a database and created APIs for the same. also designed the UI and used ASP.NET to develop this web application.

Team Leadership Strengths

Head of design team for Institute of Electrical and Electronics Engineers (IEEE) student chapter. (2015-2016)

• Managed and led a team of five.

• Created more than 50 posters and brochures for various events.

• Handled the chapter’s website and created a new UI for the webpage.

• Provided monthly reports on behalf of team to faculty counselor. Head of Designing team in Adhishthan (State level College fest) - (2019)

• Managed and led a team of ten.

• Created posters and brochures for 55 events.

• Coordinated with all the event managers and provided all the graphics designing according to their needs.

• Met with faculty counselor on a weekly basis to provide progress reports. Organized an event in Adhishthan (College fest) - (2019)

• Managed and led a team of 15.

• Managed the event right from the registration to publicity to creating rounds and getting the logistics for a smooth functioning of the event and to provide a positive experience for the participants.

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