Shawn Talukder Information Technology Leader
https://www.linkedin.com/in/shawntalukder
**********@*****.*** 470-***-**** Johns Creek, GA
A transformational IT leader with a strong technical background in traditional and cloud infrastructures, along with 20+ years of hands on technical experience. Proven history of strengthening corporate IT system operations and developing cutting-edge technical solution to business requirements. Providing 24/7 support for business-critical applications, and solidifying business continuity processes. Able to identify business needs, define technical objectives, and coordinate with business leaders to align IT practices with corporate objectives. Areas of Expertise include:
Technology Leadership and mentoring.
AWS Cloud Solution design and
deployment.
Infrastructure design and
implementation.
Program/Project Management
Business process improvement.
Cloud Security / Cybersecurity / Architect
Building world class technical team
Vendor Management
Capacity Planning
Cloud Migration
Well Architected Framework
Assessment.
Business Continuity
Disaster Recovery
Detail design Documentation
Budgeting
AWS, GCP, AZURE, and AVIATRIX MCNA
Technical resource management.
Professional Experience
IBM Atlanta, GA 02/2022 – Present
Associate Partner – Hybrid Cloud – FinTech Sales
Graduated from IBM Global Sales School bootcamp. Supporting sales team as a cloud architect for three major clients in the financial industry. Making sure cloud deployment is secured, agile, and cost optimized. Working with financial clients to identify business use case of a technical architecture solution aligned with security and cost optimization. Working with IBM’s Client Engineering team, product owners, and consulting arm of IBM from POC to production deployment either on IBM Cloud or Hybrid cloud. Working as a single point of technical contact between clients and IBM.
Entelligence Atlanta, GA 10/2021 – 02/2022
Sr. Principal Architect
I was working with #AWS Professional Service team as a senior partner consultant. Advising C-suits and technical team to make informed decisions about migrating their assets onto AWS Cloud. Created Amazon Contact Center instance for one of the largest Healthcare Insurance company in the country. Integrated AWS Connect with #Okta. Designed and implemented AWS Landing Zone utilizing Control Tower for a large global company. This was a worldwide implementation for 130+ preexisting accounts and six Data-Centers. Created multiple OU(s) following best practices and VPC(s) along with public/private subnets, NATGW, IGW and TGW. Implemented security and monitoring best practices. Designed and implementing AWS Direct Connect and site to site VPN for multiple Data Centers around the globe. All those work have been standardized and guided by AWS Well Architected Framework.
Effectual Reston, VA 1/2021 – 9/2021
Chief Cloud Architect
I was overseeing a large AWS cloud implementation for USGS. My team consisted of team leads from DevOps, Security, and Design. My responsibility included advising CIO and other leaders within USGS and Effectual about various cloud services and implementation, strategy development, managing through Agile process, managing highly skilled cloud technical members, coordinating among various internal customers and making sure deliverables were on time and within budget. I have performed Cloud Security Posture Assessment. Implemented AWS Control Tower. I have deployed the following services for USGS: AWS Forecast, AWS Perspective, AWS Textract, AWS Cloudendure, FSx for Windows. Built CI/CD pipeline. Developed and deployed IAAS using cloud formation.
Thinkers Johns Creek, GA 6/2015 – 12/2020
Chief Cloud Architect
Responsible for managing multiple teams located locally and across the globe. Provided hands-on technical solutions and managed small to large scale projects. I was delivering highly available and scalable technical solutions on private/public/hybrid cloud to business requirements with proven results and within budget and reducing CAPEX while improving operational excellence. My CSPA assessment and executive presentation for just one client led to a 1.5 Million dollars service contract. There were several similar success stories with various clients.
With a proven track record, I have Implemented, migrated, and supported infrastructure on to AWS Cloud for following customers
** FII
** TTEC
** Healogics Healthcare
** eCloud / Okinus Financial
** Sorenson
**Captioncall
**NYULH
**Northern Trust Financial
**BCBSA
Key Accomplishments:
As a Cloud solution architect and Cloud Security specialist, I have designed and successfully migrated several
on-premise high throughput web-based applications onto AWS Cloud for Mortgage lenders,
retailers, healthcare, and the Federal Government etc.
Provided support for the sales team, making presentations to prospective clients, engaging in discovery phases with clients, designing and building AWS Control Tower for large multi account clients.
Led design, development and implementation of complex systems onto AWS cloud that included AWS
Control Tower, ELB, EC2 with Auto Scaling, PIOPS EBS, S3, CloudFront along with Storage Lifecycle
management, RDS, Multi-AZ, Multi Region and appropriate security for all layers of the stack.
Designed, developed, and implemented security process and standards utilizing AWS Security HUB that
includes Guard Duty, AWS Cloud Trail, AWS Cloud Watch, VPC flow log, and S3 access logging and
monitoring, WAF, AWS Shield, AWS Inspector.
Setup necessary performance monitoring, auto-healing event triggers along with serverless LAMBDA
functions for actions on AWS Event Hub. Utilized Compute Optimizer to reduce costs by up to 25%.
Fulfilled auditing requirement utilizing CloudTrail, Cloud Config, and Cloud Inspector, various access logs.
Created baseline for initial deployment of cloud infrastructure utilizing cloud-config helped the IT
Change Control Process and reduce MTTR tremendously.
Utilized AWS Trusted Advisor and AWS Cost Calculator to identify any opportunity to save cost for clients.
Successfully reduced significant CAPEX while keeping OPEX in check. Delivered projects on time and under
budget.
Migrated a significant number of on-premise systems onto high end environment in the cloud,
streamlined license utilization, thus a significant reduction in maintenance cost while providing high
availability for business continuity and excellent disaster recovery solution. I made sure client’s RTO/RPO
were met from a design and implementation standpoint.
Trained in house staffers on AWS Cloud technology depending on their roles and
responsibilities.
Participated in pre-sales meeting with several clients and made several presentations for all level of
leadership team on cloud technology which included AWS, AZURE, and Google.
MACY’s Atlanta, GA 1/2014 – 06/2015
Sr. Infrastructure Manager
Macy’s recognized my work by awarding a certificate for the best innovative idea of the year. I was responsible for managing a team of 45 DBAs to provide all database infrastructure support for all Macy’s stores, macys.com and bloomingdale.com. My team and I supported all databases 24x7 that included new technology design and implementation, coordinated with onsite TAM from IBM, Microsoft, and Oracle. This is one of the largest EXADATA shops in the country. I was responsible for triaging trouble calls, escalation, root cause analysis, from a technical standpoint. I was also responsible for the Annual review of employees, performance management, budget management, developing technology roadmap, coordinating cross teams for deliverables, and working with the PMO team. At any given point in time I was managing 75 project deliverables for 25 project managers. I was responsible for 99.99% uptime all the customer facing websites, logistical sites, and internal Tier-1 systems.
INGRAM CONTENT GROUP Nashville, TN 4/2011 – 12/2013
Senior IT Manager
Provided hands-on database support for Oracle, DB2, SQL Server platforms, including applications such as Oracle Financial and WMS. Delivered all projects on time and within budget.
Key Accomplishments:
●Averted approximately $1.7M in annual revenue loss by improving the change control process and implementing ITIL with fully functional CMDB in ServiceNow (SNAP) platform, resulting in a 85% reduction in troubleshooting time.
●Delivered a 30% reduction in server hardware footprint and $1.1M in annual maintenance cost savings by consolidating and virtualizing SQL Server database platform.
●Earned five-star employee rating in the first year of review; received a promotion to Senior Manager after one year of service.
●Provided high availability to core revenue generating applications by deploying Oracle RAC.
CEDARS-SINAI MEDICAL CENTER Los Angeles, CA 5/2010 – 4/2011
IT Manager
Managed a large team of DBAs; reported to CTO/CIO. Supported Oracle 11g-R2, MS SQL Server 2005, 2008, and Cache as well as an Oracle RAC and SQL Cluster environment for critical database operation. Provided hands-on support for Oracle, Cache, and SQL Server for essential applications including EPIC (electronic medical records system), PeopleSoft, Lawson, Siebel, Midas, and Oracle Financial Apps 11.
Key Accomplishments:
●Delivered forecasted annual cost savings of $3.4M by completing the 5th Epic EMR go-live.
●I have Increased system maintenance and deployment efficiency by 50%, resulting in annual cost savings of $1.9M.
●Delivered $1.5M in annual cost savings by increasing IT support efficiency 35% through strategic team leadership.
●CIO recognized my achievement at the annual appreciation event as a Talented Leader.
THE CAPITAL GROUP, INC. (AMERICAN FUNDS) San Antonio, TX 4/2006 – 9/2009
DBA Manager, Global Corporate Systems
Key Accomplishments:
●Developed 18-month and 36-month strategic plan for the department, integrated into an overall global IT plan and aligned with customized ITIL structure.
●I have delivered $3.5M of cost savings within one year by leading the consolidation and migration of global databases from thousands of standalone boxes to a few large Enterprise Windows Clusters.
●I have reduced data center and maintenance costs while significantly improved system performance by reducing the number of database versions management, and corresponding server hosts management, and completing 75% SQL Server databases upgrade.
●I have planned and successfully executed cross-platform systems migration projects such as HP to SUN, Sybase to Oracle, Oracle to SQL Server, and vice versa.
REGIONS BANK (UNION PLANTERS BANK) Memphis, TN 1/2003 – 3/2006
VP - Database and Middle-Tier Services
I led a sizable national department including a Database Team, Enterprise Data Warehouse Team, Data Integration Team, and Middleware Team providing 24/7 dedicated support for several business areas like Mortgage lending, retail banking, private banking. Developed an 18-month and 36-month strategic plan for the department, integrated into the overall IT plan and aligned with a customized change control structure. Ensured compliance with SOX, PCI, and all other regulations. Responsible for managing technical staffers, database platforms, database, and middleware vendor management, budget management, business requirements gathering and analysis, and functional design, planning, and full life cycle implementation. Designed, planned, and deployed end to end technical solution for Mortgage application and processing which is in use till date. Instrumental to technology merger and integration due to bank merger between Union Planters Bank and Regions Bank.
PRIOR EXPERIENCES
1996 - 2002
●IT Manager, MPower Communications
●Lead Database & System Administrator, Alliance Coal, LLC
●Oracle DBA consultant, Tulsa Police Department, GE Appliance, American Airlines SABRE
Education, Training & Certification
MS (Master of Science), Computer Science at Oklahoma City University, OK
BS (Bachelor of Science), Civil Engineering at CUET
• AWS Certified Solution Architect Professional • AVIATRIX Certified Engineer- Professional (Multi-Cloud Networking and Security)
• AWS Certified SysOps Admin •AWS Certified Security Specialist
• AWS Certified Solution Architect Associate • AZURE Certified • ITIL Certified