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Atlanta, GA
... Core Competencies: Project / Program Management Software Development Life Cycle (SDLC) Client Relationship Management Team Leadership IT Infrastructure Management / ITIL Business Development / RFP Support Problem Resolution / Troubleshooting ...
- May 08
Atlanta, GA
... Senior Manager, Technology Consulting Accenture, Atlanta, GA May 2008 - Mar 2012 Provided expertise in IT Infrastructure Library (ITIL)-based IT Service Management solutions, including IT Security Management, for numerous Accenture clients. Engaged ...
- May 05
Marietta, GA
... • Integration of ITIL practices • Operational Assessments of current strategies and plans • Comprehensive change management • Testing programs including Unit, Stress, Integration, Validation Acceptance, User Acceptance, and Regression •Training and ...
- Apr 26
Atlanta, GA
... management, cloud access security and networking security monitoring •5+ years of experience with PKI •Good experience with ITIL and recently working with NIST, COBIT Education •Certificate in Telecommunications Management, Stevens Institute of ...
- Apr 19
Marietta, GA, 30062
... CERTIFICATIONS Project Management Professional Lean Six Sigma Green Belt Certified SaFE Scrum Master Certified SaFE Scrum Master iTIL Foundations Certified Scrum Master EXPERIENCE M2A2 (01/24 - present) Atlanta, Georgia Owner/Principal ·Project ...
- Apr 10
Smyrna, GA
... KEY COMPETENCIES Project & Program Management Team Leadership Product Management SAFe Agile Project Management Office Agile Delivery (kanban, scrum) Digital Transformation ITIL Devops Master Data Management Strategic Planning Continuous Improvement ...
- Apr 05
Atlanta, GA
... Performed Hardware Inventory control according to ITIL guidelines. Provided onsite and remote technical support for hardware (desktops, laptops, printers, and mobile phones), software applications and B.Y.O.D. devices. Performed troubleshooting ...
- Apr 04
Atlanta, GA, 30327
... Created tickets using solar winds, updated, resolved, and closed tickets to include incident and problem management support following the outlined ITIL processes. Password reset, Profile creation ●Created tip sheets for use post go live Cerner ...
- Mar 31
Marietta, GA
... • Manage applications and services using Service Management Catalog (ServiceNow) per (ITSM) and (ITIL) best practices. • Create User and Customer experience surveys, review feedback with team and act accordingly. • Study and enhance user experience ...
- Mar 30
Atlanta, GA
... •ITIL® Foundation Certificate in IT Service Management. •Cisco Certified Network Associate (CCNA). TECHNICAL SKILLS: Internetwork Technologies: •WAN: SD-WAN, Metro Ethernet, MPLS/VPN, DMVNP, ADSL, TDM (T1/T3), and OTV configuration. •LAN: Trunking ...
- Mar 20