MBYE JOOF

Atlanta, GA

ad4gze@r.postjobfree.com

404-***-****

SUMMARY OF EXPERIENCE:

•15 years of experience in network implementation, deployments, and support with a passion for launching, directing, and managing large-scale projects. Deep expertise in networking, data centers,

•12 years’ experience in supporting multiple ISP data centers, Head ends, and Central office (Cos)

•Mid-level knowledge in Cisco and other internetwork technologies and AWS cloud infrastructure technologies.

•12 years of industry experience in data analysis and decision support systems IQGEO, Comsof, Auto Design, ARMIS, ArcGIS, QGIS, and AutoCAD.

EDUCATION:

•M.S. in Systems Engineering Kennesaw State University (pending 2023).

•B.S. in Telecommunication Engineering, Southern Polytechnic State University Marietta, GA 2008.

•B.S. in Business Administration and Management, Southern Polytechnic State University Marietta, GA 2008.

•A.A. S in Computer Science, Atlanta Metropolitan College Atlanta, GA 2004.

•ITIL® Foundation Certificate in IT Service Management.

•Cisco Certified Network Associate (CCNA).

TECHNICAL SKILLS:

Internetwork Technologies:

•WAN: SD-WAN, Metro Ethernet, MPLS/VPN, DMVNP, ADSL, TDM (T1/T3), and OTV configuration.

•LAN: Trunking Protocols, Link Aggregation, vPC/vPC+, VTP, STP, FCoE, Gigabit Ethernet.

•Storage: Fiber Channel (FC), FCoE, FCIP, iSCSI.

•Protocols: RIP/RIPv2, BGP, OSPF/OSPFv3, IS-IS, EIGRP, PIM, IPv4/IPv6, IGMPv3, MSDP, HSRP, WCCP.

•Cable: IPTV transitioning technologies, DOCSIS 2.0/3.0/DSG, HFC/Broadband Access Networks, Cisco DNCS, MPEG2/4 MPEG DASH.

•Security: Firewalls, VPN/SSL VPN, IPS/IDS, IPsec, AAA, RADIUS, Web/email security appliance.

•Wireless: WWAN (Microwave, OFDM, 4G), WORP, WLAN, WLC, 802.11a/b/g/n/ac, Access Points, WiMAX, 4G LTE, 5G.

•Applications: SCADA system, SecureWorks, AutoCAD, Spice works, Tableau, NDA works, Lucid Chart Salesforce, Infimum workflow, FROG, Pole Vault, JFET, Katapault, O-CALC, etc

Hardware:

•Routers/Switches: Cisco routers 2800/2900/3700/7900/7600, Cisco switches 2900/3500/3700/3800/6500/6800, Cisco Nexus 9k/7K/5K/1K, FEX 2248/B22HP, Cisco ASR 1001/1002, B22HP, FI 6248, Tellabs, Alcatel Lucent, Adtran, Fujitsu Juniper MX480/MX960.

•Servers: HP c3000/c7000 chassis with embedded Cisco Fabric extender (B22HP), Cisco UCS C240/C460, and UCS B440.

•Asset information (Model, serial, site rack name/number and RU,etc)

•Storage: EMC VNX5200, IBM V7000.

•Optical: Fujitsu Flashwave 7500/9500 ROADM/DWDM, ADTRAN TA3000/5000

•Wireless Controller: Cisco WisM, WLC 5508, AP 1142/2602/3502/3702, MSE

•Load balancer: Cisco ACE-4710, Netscaler MPX.

•Video: GQAM, QPSK, RF Gateway, ARRIS D5, Cisco 10k, Cisco Netcrypt, Wowza streamer

EXPERIENCE:

Engineering Associates/TESINC (DYCOM)

Engineering Manager OSP/MRE/Permitting 05/2023 - Currently.

Job description

•Managing all engineering processes ranging from low-level design, mid-level design, and quality control (QC) to senior and associate engineers within my team and other parties depending on our team's production, especially on construction deployment.

•Managed all permit process agencies ranging from railways, locals, states, and federal new, submitted, approved, resubmitted, and rejected status.

Project Highlights

•Attend and stand as an entitled lead during weekly and ad-hoc customer meetings as needed design and permit process and status. Serve as subject matter expert on matters related to DOT, Joint use, Waterway, City/Town/Township, EPA, Army Corp of Engineer, Tribal/BIA, Private (HOA/Developer/Individual and Owner), SLLA, Railroad, DNR, and others.

•Serving as a technical ISP/OSP/MRE subject matter expert (SME) on project deliverables, design specifications with constructability standards on bore design, micro trenching, as-builts, redlines, field notes, and butterfly drawings production.

•Interface with the design team and site engineer in researching market-related industry trends, and customers' fiber management systems utilizing Arc GIS in updating network design connectivity architecture of preliminary and high-level design status.

•Developed and managed program functions of design network deployment ranging from SFUs, MDUs, datacenter, SBUs, GOV, and cell tower proper guidelines and standards process.

•Utilizing GIS and database management including AutoCAD, shape file, and ESRI in all cross-functional design planning activities, network relocation, address serviceability, permits, quality control, and fiber test results process.

•Constant quality assurance inspections design metrics of OSP-specific activities in compliance with NESC, FCC, and other regulatory requirements.

•Led multiple projects and regularly provided status updates on OSP design, network capacity, fiber characterization, request for change (RFI), financial reporting, invoice reviews, and dark leasing with internal and external stakeholders.

•Ensure scalable and robust OSP design architecture to integrate and drive an align fiber sourcing and deliverable segments consistent with risks and project execution.

•Engage in workflow management channeling and identifying dependencies, risks, and high-priority issues with client’s fiber activities.

•Led multiple projects and regularly provided status updates on OSP design, network capacity, fiber characterization, request for change (RFI), financial reporting, invoice reviews, and dark leasing with internal and external stakeholders.

•Engage in workflow management channeling and identifying dependencies, risks, and high-priority issues with clients’ fiber activities.

Atlantic Engineering Group (AEG) 10/2022-05/2023

Fiber Design Engineer II

Job description

•AEG client’s fiber design, allocation, route/pathway designs, construction documents, schematic diagrams, and generating a bill of material (BOM) focusing on ISP, OSP, and MRE infrastructure design elements.

•Collaboration of network engineering design practices documentation reflecting on project management, proof of design deliverables, and execution in reference to scope, budget, and timeline streaming.

Project Highlights

•Assisting and much over support fiber design engineering standard practice of ISP/ OSP structure cabling allocation, request of change, documentation, and QC analysis of construction drawings.

•Serving as a technical ISP/OSP/MRE subject matter expert (SME) on project deliverables, design specifications with constructability standards on bore design, micro trenching, as-builts, redlines, field notes, and butterfly drawings production.

•Interface with the design team and site engineer in researching market-related industry trends, and customers' fiber management systems utilizing Arc GIS in updating network design connectivity architecture of preliminary and high-level design status.

•Developed and managed program functions of design network deployment ranging from SFUs, MDUs, datacenter, SBUs, GOV, and cell tower proper guidelines and standards process.

•Utilizing GIS and database management including AutoCAD, shape file, and ESRI in all cross-functional design planning activities, network relocation, address serviceability, permits, quality control, and fiber test results process.

•Constant quality assurance inspections design metrics of OSP-specific activities in compliance with NESC, FCC, and other regulatory requirements.

•Led multiple projects and regularly provided status updates on OSP design, network capacity, fiber characterization, request for change (RFI), financial reporting, invoice reviews, and dark leasing with internal and external stakeholders.

•Ensure scalable and robust OSP design architecture to integrate and drive an align fiber sourcing and deliverable segments consistent with risks and project execution.

•Engage in workflow management channeling and identifying dependencies, risks, and high-priority issues with client’s fiber activities.

Comcast (BrookSource) 10/2021-09/2022

Fiber/ Coaxial Design Engineer

Job description

•Comcast Central Division is responsible for all aspects of fiber design and allocation, route design and map creation facility search, and AutoCAD with W-Block.

•The project involves Cell Backhaul, Fiber Redundancy/Interconnect, Forced relocations, Hyper build, Joint Trench, Line Extension, MDU, Metro- E Retail, Metro-E Wholesales, Plant Maintenance, Plant Repairs, SDU, SMB and Span Replacement.

•The task was performed using Salesforce, Aegis, AutoCAD, Facility Search, NWT, and Fiber Database to accomplish team golds.

Project Highlights

••Provide mapping data support to development and engineering in maintenance and project update internal and external Aegis Map (Spatial NET) utilizing ESRI product suite, ArcGIS server, portal, ArcGIS online, JavaScript, and Python scripting.

•Kick-off meeting backbone, lateral, fiber assignment, Coax plant, MUX, splice allocation, relocation and riser within BSR and construction.

••Review back backbone fiber route, sales engineering design, and solid cost of all necessary splice based on fiber/coax existing network in the field.

•Generate design schematic of fiber/coax path on all necessary builds including new, existing, and relocation.

•Document and ensure fiber database/ Coax is accurate by entering fiber /coax usage inventory to match with the national watch tower (NWT).

•Identify fiber/ coax design, test reading from OTDR, and multimeter from a business partner before approval of life cycle for delivery and acceptance.

••Research system plant maps with current inventory to determine the extension effect surrounding Comcast fiber /coax cable and node placement sizing for future expansion.

•Embracing common geospatial data structures such as Geo, JSON, KML, development life cycle of design, functionality and technical requirements, coding, debugging, testing, release, and operational to the engineering team

•Ensure operational readiness of Comcast Fiber/RF optical performance and integrity across OSP/ISP network infrastructure.

••Initiate day, and weekly meetings with all necessary vendors or business partners to maintain an update process involving the BSR team.

Verizon (Artech) 07/2021-10/2021

Engineer III Network & Operations

Job description

•Verizon 5G Nationwide uses a “low band” spectrum, which allows 5G service to run simultaneously with 4G LTE on multiple spectrum bands.

•Available build within 2700 cities on-site 5G build on small cell radios.

Project Highlights

••Site survey on fiber equipment location and placement research and conclusion with existing network design.

••Planning and providing routing paths to fiber DF feed with existing or new build available on the road map on Fiber Inventory Management (FIM).

•Create fiber network build worker order on 3GIS and FIM from HUB location to allocated cell site.

•Request work order change from Verizon operations new build and allocate correct fiber assignment of site builds to meet project specification.

••Provide mapping data support to development and engineering in maintenance and project update internal and external 3GIS Map utilizing ESRI product suite, ArcGIS server, portal, ArcGIS online, JavaScript, and Python scripting.

•Resolved network fiber builds with vendors on CDs or permits that do match requested work orders through COFEE ranging from detail design to high-level design approvals.

••Reviewed and updated internal and vendor tracker daily within completed pending and rejected worker orders within the team for status updates.

•Identification of the scope network design and builds daily in morning meetings and open forums to solutions.

••Subject matter expert (SME) on 3GIS port allocation and testing fiber network builds from field to designed HUB location.

••Reviewed and managed wavelength-tested results from vendors and field OSP engineer and necessary tag-out before approval as completed.

••Collectively brainstorm with the 3GIS team and principal engineer on necessary routing for path access for engineering validation with an alternative path if available.

••Utilization of COFEE, FUZE, VENUE, and 3GIS in necessary activities fiber assignment to new and existing builds to maintain and update accurate records on fiber inventory management (FIM).

••Initiate weekly meetings with all necessary vendors to maintain update process network design and fiber cable builds.

Flock Safety 12/2020-08/2021

Field Support Installation Tech

Job description

•Solutions in eliminating non-violent crimes and fascinated by the potential technology with flock safety surveillance cameras that capture and read vehicle tags for government, state, municipalities, HOAs and businesses.

Project Highlights

•Ensured installation and maintenance of Flock equipment’s proceedings quickly with installation plans were complete and approved in a timely manner.

•Plan resources weeks in advance to install tech in the available assignment to embark upon approval.

•Building a strong team of support specialists to field install and tech nation upon deployment and installation in highly productive and closing tickets within the deadline.

•Provide remote assistance during installation and maintenance visits, empowering team install technicians to fix issues in the field.

•Resolved field technical issues during installations and deployments with discrepancies or obstacles faced in the field operation via phone and text support.

••Reviewed alarms and trouble signal from cameras to determine maintenance needs and swap of camera equipment or solar power feeds.

•Identification of the scope lithium-ion battery, solar panels AC/DC, and solar charge controller’s failure in the field.

••Subject matter expert (SME) of inside plant and outside plant of flock safety equipment structure wiring of access camera, V1, V2, and Owl porotype camera installations.

••Field Survey assignments considering easy submission of ROW permits State, Municipalities, GA Power, ISP including (AT&T, XFINITY, Google Fiber, and Spectrum) and CALL811 tickets necessary ticket for deployment.

TTEC 05/2020-12/2020

Network Technical Support Specialist

Job description

•Providing ideal solutions to solving our client’s business problems in driving customer experience outcomes with our enhanced technical capabilities to remote accessibility.

Project Highlights

•Work with clients on new and ongoing network issues internal and external corporate software and hardware for TTEC remote employees.

•Set the expectation for client and TTEC employees on follow-up on connectivity and remote access tools.

•Work with team members in direction and action plans on technical support issues in a professional manner in stressful situations.

•Configure VMware images to replicate the client’s environment for problems, investigations, and resolution including third-party software and hardware like Pure Cloud, Citrix, Kingston, and many more.

••Received coaching on problem identification, scope, understanding, and expectation-setting technical network-level service issues.

••Clarify problems entailing Microsoft operating systems and products, Cisco voice and data technology, and cisco router and switch issues.

Xfinity/Comcast Field Network Consultant 01/2018-05/2020

Field Network Wi-Fi Consultant

Job description

•Assist, understand and comply with customer technical, installation, and aesthetic requirements relative to Wi-Fi installations in residential, government, and commercial buildings with different floor plans and construction.

Project Highlights

•Perform customer personnel Wi-Fi service and installation activities with a site survey of local area and building network architecture.

•Identify typical and unique building architecture, floor plans and construction techniques to aide frequency reuse and less interference with

•signal wavelength

•Prepare and oversee the preparation of installation drawing following customer requirements, Unified facility criteria, and base exterior architecture plan and other applicable documents.

•Prepare area installation schedule, statement of work, clarify monitor and manages wiring, rack, radios, electronics, link radio alignment in enhancement design performance with efficiency.

••Perform network, incident response in installing and configuration of switches, wireless controllers and directly work with customers on the network

•Access.

Butler America Telecom LLC- Riverdale, GA 09/2017- 01/2018

Senior ISP/OSP Engineer

Job description

•Engineered all BAU /CAFII/ BDT / ASR projects for Frontier Communications within the State of California.

Project Highlights

•Upgrading and adding to Frontier's existing networks to provide bandwidth and high-speed internet (HSI) for customer broadband.

••Upgrading existing remote terminals (RT) or adding in new ones within cabinets /cooled such as the Nokia 7367 SX-48 or the 7360 FX-8,

•extra POTS IN/OUT/DSL services which supported new uplinks from central office Core Network DSLAM equipment between locations.

•Point of contact for technical issues, including documentation creation, new and revised products, field operations, and financial, budget, and business goals across clients and vendors.

•Oversee planning, distribution, and delivery of equipment and telecom devices in the project about practices safety conscious operational processes, procedures, and accountability.

•Developed, managed, and executed all phases of the construction cost control effort or the construction planning/scheduling effort for projects.

•The SWOP / EWOP includes a detailed list of all hardware components to be added to the ENGFAC for Frontier M6 loading purposes; moreover, all project financial and line budgeting information was

•performed in Frontiers Infinium online systems and all job specifications were uploaded into Varasset for Frontier's final approval.

••Utilized TIRK and NDS on CenturyLink as part of a project for fiber and allocation.

Alabama Power (UC Synergetic contract) Birmingham, AL 05/2017-9/2017

Field Engineer

Job description

•Engineered design process for aerial allocation Bright House Telecom fiber network within the existing outside plant of Alabama power for network upgrade.

Project Highlights

•Filing drawings, maintaining catalogs of engineering data, and a variety of sources into a computer database, and monitoring service levels.

•Run reports from a variety of tools or systems to review data inputs/outputs for competence and accuracy of operational field information.

•Utilizing client geospatial software to create a variety of maps and outside plant layouts on project directions to mitigate risk.

•Accurate technical reports correspondence, documentation, calculations, drawings, measuring, and sketches of field design incorporation with

•telecoms infrastructure.

Google Fiber (Bechtel Infra & Corp), Smyrna, GA 11/2015-04/2017

Project ISP/OSP/MRE/ Field Engineer

Job description

•Engineered design process flow to accelerate FTTH, constructible job package, permits, FCC, NEC, and GO95 adherence with the Google Fiber Project.

Project Highlights

•(PON) architecture and design incorporation of HUT to LCP; moreover, conduit paths, utility holes, vaults, NAP, and LCP cabinet locations.

•Utilized Scope of work, including address verification and constructability of backbone survey, crossing, and vaults.

••Interpreted and demonstrated fiber splice schematic before commissioning and handover to operations.

•Quality of control on designs and proposals on permits, drawing, SLD drawing, as-built, and smart-mark on 3GIS moreover test node with mesh network on ring cut network.

•Provide mapping data support to development and engineering in maintenance and project update internal and external 3GIS Map utilizing ESRI product suite, ArcGIS server, portal, ArcGIS online, JavaScript, and Python scripting.

•Reviewed and analyzed applications with the team fielding 4, OSP, Drafting, and MRE engineer on design, builds, test deployment applications, and implementation solutions incorporated with other technologies and modernizing GIS tools.

•MRE design quality control on pole design to meet NESC/GO95 Specific on all aerial attachments.

••Utilized all make-ready software on southern companies ranging from JFET, pole vault, and other companies including O-Calc, Katapault, and more for tasks.

•Coordinated with the design team during field design, reviews with backbone point, DF, AF, and drop fiber allocation.

••Enforced fiber and construction engineering standards to avoid re-work and fines from RUS, City, State, and federal compliance audits.

••Initiate OSP field workflow activities and processes fielding engineering to final construction.

•Disseminated data between utility providers with stakeholders and vendors to oversee pole make-ready, pole change outs, and power supply with operations.

Google Fiber (ITC)- Kansas City, KS 4/2015-10/2015

Network Technician/ Fiber Install Specialist/ Nest Tech

Job description

•Fiber Installation team implementing and deploying work both with Google Fiber inside and outside the plant with experience of new Broadband integrated digital TV, high speed, and voice services.

Project Highlights

•Google Fiber Installation of fiber optic patch cord, jumper, and drops (Aerial, buried, and plenum).

•Utilizing Google fiber ticketing, facilities infrastructure from NIU to ONT, network activities, and updates.

•User Instruction, and documentation of the installation of software and hardware with routine startup and shutdown.

••Deployment of Google fiber end-to-end final products with acceptable fiber dB light rating on the customer before commissioning.

•GFP installation of internet hub, router, utilization of MOCA technology, running or re-using of Cat5E and Coaxial.

••Customers walked through, read, and interpreted the cable diagram of Google Fiber SFU, MDU, and SMB.

•Interfaced with contractor NX utilities on MDU, SFU, and SMB fiber light conditions through OTDR test results and creating a ticket on failed fiber results and standards in compliance.

FairPoint Communications Inc-Waterville, MA 12/2014-4/2015

Central Office Detail Engineer

Job description

•Engineered routine transport/data/switching/power/timing/BITS equipment, access types of equipment, and ancillary equipment installed in a typical Central office environment as a data center.

Project Highlights

•Executed all service orders from FairPoint, which frequently required completing all types of engineering, including new (SONET/SDH, DWDM, ROADM, ATM, TDM, and IP Networks).

•Installations, ring-builds, removals, equipment configurations, hardware, and software upgrades, creating new and upgrading old circuit designs, testing and some provisioning of a wide variety of optical/copper network equipment and circuits for complex switches /multiplexers, routers, digital/data network and alarm equipment within Central Office.

•Configure central telecom devices and swappable D-drive and vendor items with little direction from vendor source and with POE system replacement, moreover hardware and software for malware updates.

•OSP locations (For ILEC / CLEC’s). Frequent types of connections regularly added, removed, or re-configured were often OC3, 12, 48, VT, STS, / STM, T1, T3, POTS, LAN / WAN & and alarms.

••Engaged the IT Department and IT field operations on network downtime and uptimes on swaps and upgrade locations for alarms on systems.

•Strengthened internal processes by effectively communicating project details and setting deadlines and goals before the project kick-off dates.

Efecec Transformer Inc-Rincon, GA 12/2013-12/2014

Plant Operation Engineering Design Tech

Job description

•Engineering and Customer consultation on transformer manufacturing process changes, stage on the design, QA/QC control during manufacturing and testing.

Project Highlights

•Responsible for the core design transformation of design review, implementation, and management of the manufacturing process.

•Configured auto winding machine, magnet steel cutter, and circuitry connection test on core design processes.

•Manage designs and documents of product development from processes to exits and act as a lead for root causes analysis and resolution individually for the client.

•Installed and tested fiber optic sensor and PCTEL antenna in transformer core design processes and applied well an acceptable mechanical aptitude to reduce design modifications on blueprints.

•Hand-on experience in CAD and development skills and utilized Microsoft Excel, PowerPoint, and project tracker to stay on schedule.

AT&T 11/2012-12/2013

Network and Wire Technician

Job description

•Implementing and deploying work both copper and fiber inside and outside plant with experience of new Broadband integrated digital TV, high speed, and voice services.

Project Highlights

•Re-conditioning wiring systems standard for U-verse IPTV, VOIP, and Internet services.

•Reviewed and verified account clarification using BAN number and customer interaction within service level delivery.

•Diagnosed hardware and software, swapped defective network devices, coordinated performance network devices, and setting mac-filtering.

•Monitored, and tested network utilizing JDSU to determine sync of services to be installed during setup and activated wireless and gateway devices ranging from the variable modem, DTA, and access points needed for services.

•Placing aerial and underground copper and fiber performing various network technician tasks.

AT&T 1/2008-11/2012

PLS Engineer/OSP Engineer

Job description:

•Engineered design process flow to accelerate FTTP, constructible job package, incorporated with copper plants of AT&T U-verse from Bellsouth acquisition launching hybrid fiber network for data, IPTV, and voice network.

Project Highlights

•Developed OSP planning/ design documentation, specifications assembly, specialized drawings/ plant records, bid process, and construction.

•Interacts with subcontractors, prepares change orders and claims, cost control, and more quality control in work safe environment.

•Provide mapping data support to development and engineering in maintenance and project update internal and external Bellsouth MicroStation, OSPCAM AMARMARIS 3GIS Map utilizing ESRI product suite, ArcGIS server, portal, ArcGIS online, JavaScript and python scripting.

•Adhere to AT&T business unit goal while maintaining the quality of standards relating to facilities capacity provisioning inside and outside the plant.

•Monitored OSP copper and fiber to ensure proper cable count, pull tension, and bend radius that fully utilized industry standards and compliance.

•Perform line, and grade work for construction layout, control daily construction reports, and prepare as-builts with drawing reviews.

•Delegated tasks on design, builds, and modification to the parties of the right with documentation to validate the importance of the puzzle.

••Ensure the integrity of network access and deployments of the engineering process utilizing BST-CAD, GIS, and OSP best practices.

AAA Parking 1/2000-12/2008

Facility Operation Supervisor

Job description

•Managing parking operations within the hotel's industry ranging from pricing, budget, reports, and staff management with clients like Starwood, Marriott, Hilton, and many more within metro-Atlanta.

Project Highlights

•Monitored day-to-day activities, hotels, events, and monthly parking from a physical and financial standpoint.

•Ensure the safety operation parking team and deliver AAA parking 5-KEYS factor of business operations in the hospitality industry.

•Addressed any onsite parking-related issues with the best ability to guarantee guest satisfaction with the service industry standard.

•The appraised wage increase, promotions, demotions, and discipline with parking management and staff.

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