Michael L. McKay, PMP

**** ****** ****** ****

Marietta, GA 30062

404-***-****

E-mail: ad4wsy@r.postjobfree.com

https://www.linkedin.com/in/mike-mckay/

Results oriented leader with repeated accomplishments working with business leaders to define strategic objectives and transform them into executable programs. Expertise leading project teams, leading business process improvements, managing operations, and implementing project management offices.

CERTIFICATIONS

Project Management Professional Lean Six Sigma Green Belt

Certified SaFE Scrum Master Certified SaFE Scrum Master

iTIL Foundations Certified Scrum Master

EXPERIENCE

M2A2 (01/24 - present) Atlanta, Georgia

Owner/Principal

·Project management and process improvement services to SMB

·Facilitate gap analysis workshops to identify and prioritize actions to move from current state to future state

·Present recommendations to leadership teams for approval

Mativ (7/21-11/23) Atlanta, Georgia

Director, PMO

·Defined enterprise-wide program management methodology standards ensuring a standard process and deliverables were utilized on all projects

·Utilized a collaborative approach with IT Tower leaders to plan and deliver initiatives resulting in improved reliability, more efficient ITIL processes, and more efficient tools for technical management of the enterprise

· Created a partnership with business unit leaders and CIO to define the annual portfolio of projects and the strategic roadmap

· Collaborated with business and IT leaders to define a work in-take process for the IT department, resulting in a prioritized portfolio

·Led cross-functional team of business and IT resources to build a cloud solution for business intelligence and data analytics resulting in one source of data by developing connections and data mappings mappings from 13 different source systems

·Led the PMO in developing and implementing a culture of continuous improvement, resulting in higher project success rates

·for the company based on ROI and achieving tactical and strategic objectives

·Defined agile processes and tools for project teams to utilize in the development of an enterprise BI tool collecting data from 14 source systems supporting 8 business units

PINNACLE PROPANE (2/2021 - 6/2021) Atlanta, Georgia

Manager, PMO (Contractor)

·Implemented PMO for the company encompassing end to end delivery processes and the associated tools used within each phase

·Demonstrated exceptional attention to detail in streamlining PMO processes and procedures, significantly improving efficiency and productivity

·Defined project nomination process that ensured approved projects were aligned with the company’s objectives and provided positive ROI resulting in an executable portfolio of projects

·Championed process excellence initiatives across all IT projects, delivering on-time and within budget while maintaining high quality standards

·Led a cross-functional project team to improve the delivery process of field services to our customers in order to reduce costs and improve customer satisfaction

FLEETCOR (9/2020 - 12/2020) Atlanta, Georgia

Delivery Manager (Contractor)

·Led a team to define the project request process for the infrastructure division with the multiple lines of business to ensure standardized data collection reducing the ideation phase of the product lifecycle

·Conducted a disaster recovery exercise for our pre-paid line of business resulting in the installation of a high availability solution to ensure all business processes are functional within 24 hours

·Led active directory migrations for new business customers

WESTROCK (1/2019 - 9/2020) Atlanta, Georgia

Enterprise Program Manager

·Supervised cross-functional teams through the product development lifecycle to deliver a Connected Machine IoT solution to manufacturing facilities around the world to provide critical data to customers and improve machine reliability

·Led program to deliver HR analytic tools utilizing AWS Data Lake and Alteryx visualization to enable the business units to create their own queries and reports resulting in over a $200,000 annual cost savings to IT

·Improved overall productivity and efficiency of the PMO by eliminating non-value add activities through continuous improvement processes and ensuring active stakeholder engagement through all phases of the project lifecycle

·Created a resource management tool to track current demand and understand forecasted resource demand

·Managed program team delivering new ERP solution to mills around the world, which included a new chart of accounts and G/L system

LEVOLOR WINDOW FURNISHINGS (2/2016 - 11/2018) Atlanta, Georgia

Sr. Manager PMO

·Implemented the PMO, the project management delivery lifecycle and the product development lifecycle for the company to standardize deliverables and create a consistent repeatable process

·Defined KPIs for operations and also finance to ensure programs hit their targets as defined in the business case and charter

·Led teams through the new product development lifecycle in t execution of large-scale new product projects

·Worked with business leaders to align and improve the product delivery lifecycle in terms of project stages, deliverables, and ownership of tasks; measured compliance to the process to ensure consistency with each product launch

·Resolved conflict between product and development teams to ensure sprints produced their defined goal

·Built strong relationships with the product managers’ team to define product roadmap for the portfolio, upcoming key milestones, resource demand, and critical risks

VERIZON TELEMATICS (1/2015 –1/2016) Atlanta, Georgia

Sr. Manager PMO Domestic and International Delivery

·Led a team of 9 project managers through the SDLC to deliver custom IoT solutions to customers across the globe, ensuring project artifacts were created and the defined delivery

·Led cross-functional teams in program risk management ensuring detailed risk response plans were defined

·Applied effective prioritization strategies in overseeing large-scale project portfolios and optimizing resource utilization

·Ensured communication of lessons learned were conducted in the closing phase of every project resulting in fewer repeat issues

·Coordinated resource planning for 15 delivery programs ensuring the teams were not overcommitted and provided valuable information to the business to ensure product delivery throughput capacity remained constant

·Worked with development managers to improve the delivery lifecycle by analyzing current state and identifying areas of improvement and implementing process changes

·Successfully implemented SAFe framework across multiple teams, enhancing overall project efficiency and productivity

COX COMMUNICATIONS (11/2009 –11/2014) Atlanta, Georgia

Sr. Director PMO - Technology Quality & Control, Technology Operations

·Implemented strategic initiatives and provided leadership in the development of PMO guidelines and standards

·Led enterprise-wide integrated vulnerability assessment of mission critical platforms

·Oversaw the integration of ITIL methodologies into Service Desk practices, driving process efficiency and effectiveness

·Implemented a scorecard of key metrics for finance and operations to ensure targets were being met monthly

·Leveraged creativity to design and implement innovative PMO processes that significantly reduced project delivery times and created a standard intake process for internal and external initiatives

·Led transformation program for newly created operations organization that merged IT & network operations into one group; 13 project teams were tasked to create consistent processes for change management, incident management, configuration management that merged the eTOM model and ITIL processes into one common framework

CORE SKILLS

Change Management, Adaptability, SAFe Framework, Defining Key Performance Indicators, Defining Project Portfolios, Process Optimization, Project Communication, Stakeholder Management, Process Analysis, Process Improvement, Supply Chain Processes, Negotiation, Persistence, Program Execution, Portfolio Management and Execution

EDUCATION

UNITED STATES NAVAL ACADEMY

B.S. Mathematics

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